Sandra
We had windows installed today by
Oscar C. and Jason P.
They went above and beyond our expectations! They were both very professional, knowledgeable and very respectful. They explained all the works of our new windows ! They cleaned up after themselves. Would definitely recommend them to anyone to have their windows installed !
December 13, 2024 · Verified
Pat P
The Very Best part of North Shores is their personal. I replaced my sunroom windows several months ago and I had a problem with the quality of the glass. This morning Ty and Alex came by to solve my compliant. Ty explained the best way to solve my problem and that's what we did. Both young men were polite and knowable. They worked steady and hard. I would recommend them to anyone. I believe Ty is a true leader and he has the right personality for that type of work.
November 29, 2024 · Verified
illy
My biggest problem was the extremely sales pressure tactics. The price is almost doubled from comparable doors Pella, Anderson, to name a couple we looked at after the work was completed. My biggest beef is the latch, locking system. It’s the hardest door to close Ive had in 21 houses. They have came back and worked on it but in leaving told us it’s the the latch works. Not good at all. Do not waist your money with this company.
November 29, 2024 · Verified
Chris
I’m sure this company does fine work, but, when we got estimates for walk-in sheer, their bid started at $25,000. Then, as various discounts were applied, the final price was $19,000. They gave us our first bid. Then Koehler came in and, with discounts, their bid was $14,500. Our last bid came from First State Bath, a somewhat local company. They didn’t jump through a bunch of discount hoops. Just senior citizen and veteran’s. Final bid was $10,400. Shower with beautiful sliding glass doors is everything we wanted. Excellent installation and cleanup.
November 29, 2024 · Verified
steve L
Westshore Homes took complete advantage of my BLIND sister in law. They took out a tub and replaced with shower charging her $30,000, which iis a 2-3 times more then anyone else we got prices from after,
Do not do business with there crooks
November 29, 2024 · Verified
Marvin M
Jason S and Quentin F were absolutely amazing and very professional! They were clean and friendly.
November 22, 2024 · Verified
idgette P
I wish I could leave a zero . I saw an ad for the company . I scheduled an appt . The sales rep came to my house and we designed doors for both the front and back of my house . The total was $23,000 I gave a deposit of $3,000 and was financing $20,000. My credit was ran and approved . The person who does the measuring came out … he had a couple concerns about the trim around the outside of the house but we talked it through and I agreed to do it the way they wanted . This was 2 weeks ago. Today I received a call from west shore saying they received my request to cancel my doors . I was shocked because I did not cancel . The girl was confused and advised she would have someone call me . The sales rep then called me and advised they did not want to do my doors . The reason on the front is because I have something called drive it in the front . I told the rep that we would take care of that part and not hold them responsible. He then advises they don’t want to do my back door either because they will need to install from the outside and they don’t want to put the trim around it. I would have also taken care of that myself as well. But I was informed they don’t want to. So now this company has $3,000 of my money and dinged my credit for $20,000 and I am not getting new doors . This company is a joke . I cannot believe how they do business. All they had to do was call me and we could have worked it out . I would advise people not to use this company ! Now I am going to have to hire an attorney to get my money back and will still have drafty doors for the winter .
November 14, 2024 · Verified
Suzanne
Tam,Ryan and Evan were true professionals and did a one day tub to shower conversion. Everything exceeded my expectations from the 8 am start time and finished by 3 PM. The skill base was amazing. If I could rate higher than a 5 star I would.
November 6, 2024 · Verified
Eva L
Our new shower was installed by Jeremiah and Mark. They arrived on time and ready to go. We reviewed the workorder and then went to work. Their work was excellent. They kept me informed all the way through the work. Their friendly can do attitude made the whole process easy. Our new shower is beautiful and we really enjoy it. Thank you, Jeremiah and Mark for doing a great job!
November 6, 2024 · Verified
Cathy G
Salesperson was easy to deal with and understood what we wanted. Communication with West Shore was excellent. There was never a question as to the status of our project. Installers were very professional yet friendly and answered any questions or concerns. The walk-in bath upgrade was completed quickly with no quality issues. Follow-up comm was excellent.
We only wished they offered different options for in shower shelves and glass doors other than sliding.
October 30, 2024 · Verified