Yancey Home Improvements

We couldn’t have been more pleased with the warranty re-do of our shower. After Costco washed their hands of us, Jacuzzi had Yancey assigned to do our shower. Cruz advocated for us to have Jacuzzi include a couple of upgrades to help alleviate the trauma/stress of having our shower ripped out for a second time due to no fault of ours. Cruz was very instrumental in getting the correct parts ordered & scheduled in a timely manner. They sent a great craftsman (Guillermo) to do the install & he did top notch quality work. We would recommend Yancy to anyone looking to upgrade their bathroom.

The thought of shopping for a new roof was something we were not excited about. We had a great experience with Yancey Home Improvement for our roof purchase, thanks to Gary Modrall. Gary was patient, informative, and extremely professional throughout the entire process. He took the time to answer all of our questions and made sure we understood every step. What really stood out was that he truly had our best interests in mind and never made us feel pressured. His knowledge and customer service made the experience smooth and stress-free. We highly recommend Yancey Home Improvement and truly appreciate the excellent service Gary provided.

I’m very excited for my new shower! Slater was very patient and listened to what I wanted with the materials and colors for my new shower area. Can’t wait to see it installed! I feel very secure and confident in the quality I f my project working with Slater and Yancey Home Improvement.

I was referred to Yancey. The first time I tried to call Yancey, I was hung up on. I called a second time, but a different number and was hung up on again. A few days later I get a call from a woman saying they had a missed call from me. I told her my experience and that I didn’t feel comfortable using their services. She did ask if there was anything she could do and I said no. After some thought, I called her back and said I appreciated the call and I’ll give the company a chance. I then scheduled an appointment for a roof estimate. Brian Speaks met me a week later. Nice guy. I appreciated the info he shared with me. Some things I didn’t know to consider when putting a new roof on. Because they can do more than roofs, we talked about other things our home needed to have done including HVAC. He connects me to Doug, who I meet at the house. Brian knew the roof was our priority and on 3/2/26 I had to ask when I could expect the estimate and Brian said he could get me the roof estimate the next day but he was waiting on HVAC estimate. He said he might have that the next day, too. As of today, 3/31/26 I have never heard from Brian or Doug. They completely wasted my time. If they don’t care about providing good customer service, then they may not care about the quality of their work. I went with another company and am so glad I did. Harlan Quality Roofing knows what it means to provide excellent customer service.

I need a total bathroom remodel, and everyone at Yancey has been a delight to work with. All my questions have been answered, the choices of materials were abundant, and Scott guided us expertly through the process one step at a time. I would highly recommend them!

My experiences with Brian and Max have been both informative and professional throughout my roofing project. I’d recommend Yancey Home Improvements to anyone looking for clear communication and a reasonable price on their next home project.

Review for the quote experience with Brian Speaks -
Brian came right on time and was very clear on my options as well as providing some money saving tips. We planned to try to wait to get the roof done but since the quote was $10K less than a competitor we could not say no. We are excited to get work started on our new roof! Thanks to Brian and the Yancey team for making the quote process as streamlined and easy as possible.

Adding in that the actual install experience with PM Max and crew Leo and Mauricio went great. It was super fast and looks good. We are so happy we chose Yancey, the price was better than competitors and the work was great. Shout out to Jacquie for keeping us in the loop with rain rescheduling!

I chose Yancey for my reroof because of their business longevity. They've run into every situation imaginable and Brian addressed these concerns in the contract. Being told in advance is an explanation, being told after the fact is an excuse. They gave no excuses. The team working was always on time and did exceptional quality work with dry rot repair. The roof looks great and I expect it to work well for years to come.

Tommy was very helpful in explaining the roofing process and itemizing the pricing. He was upfront and honest about policy and interpreting the contract for my mother and I. We are a house full of women and we are always worried about being taken advantage of price-wise but we were not treated that way. Thank you for the excellent service and stunning new roof!

Thomas helped me today while I was getting multiple bids, and I couldn’t be happier with the experience. When it was his turn, he took the time to start from the beginning and walk me through the company’s history, which really gave me peace of mind. He answered all my questions clearly and professionally. We came to an agreement, and I’m excited to be getting my new roof from such a trustworthy and professional company!