Yancey Home Improvements

Review for the quote experience with Brian Speaks -
Brian came right on time and was very clear on my options as well as providing some money saving tips. We planned to try to wait to get the roof done but since the quote was $10K less than a competitor we could not say no. We are excited to get work started on our new roof! Thanks to Brian and the Yancey team for making the quote process as streamlined and easy as possible.

⭐⭐⭐⭐⭐
We cannot say enough wonderful things about Yancey Home Improvements in Sacramento and especially Scott, who helped us remodel our master bathroom. From the very first time we met him, he was so honest, caring, and genuinely supportive of all our hopes for our dream bathroom.

As a veteran like my husband, Scott treated us like family, and that meant so much to us. He made this entire process feel easy and exciting, and when I saw the finished rendering of our bathroom, I was so overwhelmed with happiness that I was literally in tears—it was everything I dreamed of and more.

Being brand new to remodeling, I had so many questions and worries, but Scott explained every step so clearly and patiently. He gave us complete peace of mind and made this a truly special experience. We are so grateful and can’t recommend Yancey Home Improvements enough for anyone looking to make their home beautiful. Thank you, Scott, for making this experience so heartfelt and unforgettable!

We hired Yancey for a large exterior renovation that included a new roof with solar, dry rot repair, new siding, and a full exterior paint. Because of the size and complexity, we chose Yancey expecting high-quality craftsmanship and better project management than smaller contractors could provide. Unfortunately, our experience did not match those expectations.

The work was sloppy, and we had to repeatedly request corrections to mistakes as the project progressed. The construction team seemed focused on speed over accuracy, and communication with subcontractors was inconsistent. After completion of the roof and part of the dry rot repair, we decided to cancel the rest of the project due to poor quality.

It took almost two months of repeated calls, emails, and texts before we were able to get a partial refund for the uncompleted work, minus a 15% cancellation fee. This added significant frustration to an already disappointing project.

Summary of our experience with Yancey Construction:

Cost: Higher than expected

Budget: Over budget

Quality: Poor—multiple errors requiring rework

Timing: Delays caused by mistakes

Subcontractor oversight: Limited and ineffective

Communication & customer service: Responsive before payment, but poor afterward

We ultimately hired a small local contractor to fix the mistakes and complete the job properly, on time, and on budget. Based on our experience, I would recommend exploring other contractors before moving forward with Yancey.

Brian Crane is fantastic! Very punctual, professional, knowledgeable, thorough and personable. He took the time to explain things to us and was willing to work with us on the cost of the project. We are very pleased working with him. We recommend Yancey for your home projects and may you have the good fortune to work with Brian Crane who is simply awesome!

Yancey Home Improvements has been around a long time and extremely reputable. We claim this because it has been about 20 years since they replaced our roof, including some necessary dry rot repair. Now, here we are this 20 years later and we are working with them again.
Working with BRIAN SPEAKS has been easy and enjoyable. We orig bought a roof with a 30 year warranty which now becomes a 50 year warranty. He is working with us to file a warranty claim with GAF and to engage in a new roofing contract.
We appreciate his quick responses, clear communication, and helpful knowledgable information and assistance along the way.
We will review again once the project gets underway. Very happy so far.

We are getting a kitchen remodel from Yancey. We have had three meetings with Scott and Tracy and have signed off on our remodel. Both Scott and Tracy have been very professional and informative. They have answered all of our questions and have helped us with our choices using their extensive knowledge about remodels. I would highly recommend Yancey for anyone looking to do a kitchen remodel. We can’t wait for our new kitchen.

We had a very pleasant and informative session with Brian Speaks when he came to provide an estimate for our project. He thoroughly looked at our home and pointed out what could be done. We reviewed several options, and he thoroughly answered our many questions. The estimates he provided for different options were within our expectations. Once we decided to go ahead with the option we chose, we had another pleasant experience with him. He thoroughly went through the details and provided assurances of quality of the Yancey workforce. We felt confident of all before we signed the contract. Thankyou, Brian!

Highly competitive rates. Brian and Ryan were great at explaining every step of the process as well as willing to work with me on the bid.

The owner wants to be as transparent as possible so actually seeing the breakdown of the costs really helped my understanding. I appreciate their great service and general service.

I had requested a quote and they were very on top of it. They are great at explaining expectations and even comparisons with other companies.

We had Yancey company do a complete roof replacement. Very, very happy with the work and the guys they had to do the work. Stripping the whole roof was about four hours putting the new roof on with gutter guards and ridge vents was a lot of work. They even covered the roof because of rain prediction. Every day end of the day they cleaned up their entire mess completely blew off the patio around the side of the house. The guys were great. The roof is great. The office worked really well. I have been a contractor in Sacramento for over 40 years and the Yancey company has always done a great job.

Brian Crane, estimator for Yancey has been very thorough. His explanations are easily understood and he has been very patient with my questions. His bids are very close to the other companies but his explanations have been more thorough and complete. Incidentally a dear friend just had a new roof completed by Yancey Home Improvements and they have been very pleased with all aspects of their roofing job and gave them a high recommendation too. Thank you Brian …and Yancey. I’m looking forward to getting my new roof.