Yancey Home Improvements

The inspector said that Yancey did a good job with the roof install. However, I feel that I was greatly overcharged with a change order for dry rot repair and chimney flashing installation. Five sheets of plywood, nails, misc. wood, and chimney flashing cost me $3,000....no individual item cost breakdown was given because it is their policy not to do that. My estimate of cost didn't even come to $1,000.

Yancey did a WONDERFUL job on our roof. Very professional with initial contact & during the process. Always on time & went above & beyond their call of duty. Once they were finished, no loose materials or nails were ever noticed. I'd have them to do ANY other project on our home.
Thank you Yancey. You were a lifesaver.... literally.

Recently had our roof done by Yancey. Although we are satisfied with the work, we feel completely blindsided about the price.

We came to an initial agreement about the price and this was what was signed into the contract. Before they start the project, they send a guy over for “inspection” and my husband had mentioned some things we wanted to do like trim the eaves. Never told us this would be an additional cost and this was mentioned to them WAY before they actually started!

They do the tear off and then this guy comes telling me it’ll be an extra 9 thousand dollars!!! What were we supposed to do at that point when our roof is already missing? They knew exactly what they were doing. They could have given us an estimate long before they touched our roof!

The other thing they charged us for is to upgrade from 5 to 7 inch gutters because he hadn’t seen we needed 7. Yet somehow we had to pay for something he overlooked???

We got approved for a loan and we were about 9k under the max. And what do you know, we end up maxing out the loan after the “inspection” after tear off when our hands are tied. They were planning to do this all along.

We chose Yancey because we liked they do a variety of things and we have a fixer upper that will need more done to it but we will not be doing business with Yancey ever again. The work turned out okay but we could have gotten a good job done for a quarter less.

We should have seen this coming when we called the salesman and he told us he had been laid off. Be warned, you will be paying a premium for them being slow. Have told everyone around me to stay far away from Yancey!

Buyer beware! Brian came out to inspect my roof and give me an estimate. He offered a 20% discount if I booked then. He stated they had a in-house crew and needed to keep jobs booked. So I asked about dry rot. Brian said he didn’t see any and if there was any, it wouldn’t be much. Repair would be materials and $108/ hour labor. Sounded great!

Start date came, old roof removed and new materials placed on roof. Then Max, crew supervisor, says $4500 in dry rot repair. What! 5 sheets plywood, 3 boards and a piece of flashing needed. I question how less than $1000 in materials required $3500 in labor. Max said he couldn’t give a break down and that was price. Take it or leave it. So, the supposed discount was recouped by the overpriced repair.

I had a roof replacement job done. I am very pleased with my new roof. Yancey Home Improvements employees are very professional and they communicate with you very well. I am very pleased with their customer service. They keep you well informed in every step of your process. Very good company and I would recommend them to my friends and family. Thank you Yancey Home Improvements for my roofing job.
LaJuanza

These guys made a real difference. They came and fixed my roof when alot of other companies flat out refused instead wanting to sell me a new one. They worked with me and although these situations are never easy, Yancey home improvements did a really amazing job at working with me to provide the resolution necessary with my insurance company. This was 10 out of 10 experience and I thank them for all the wonderful work they did. They even went the extra steps to try to match my shingles. The entire experience was great.

Although the price was excellent, and the materials superb, the process from beginning to end, took entirely too long. The company lacks responsiveness to any inquiries and cannot give you a clear idea of when the work will be done or how long the roof will take to replace. The workmanship and the guys doing the actual work was also excellent, including the cleanup at the end of the day.

Yancy has been around forever and is definitely your best bet for quality work and a company that stands behind it. No worries over “fly by night” contractors who will be out of business next year and along with them, your warranty. Home improvements can be a huge investment and California homeowners need to do everything we can to protect our investments! I’m super happy with the work I’ve had done by Yancy (a new roof) and I can highly recommend them for all your projects.

I would give Yancey six stars if I could! They are truly top notch. They recently completed a large roofing project on two duplexes I manage in Carmichael. I wanted it done right and talked with five roofing companies before picking Yancey. I worked with Brian Crane on the estimate, and Max as my project manager. They were both very knowledgeable, responsive, and great to work with throughout. Very solid team of top professionals. Their pricing was also very competitive, which was refreshing given the premium quality of the work. I will definitely work with Yancey for all my future roofing needs!

We are very happy with the job the Yancy crew did on our roof. There were many repairs needed and they addressed every one of them to our satisfaction. They were professional and very efficient. Definitely recommend this company.