Update: I'm not quite sure how demolition impacted the poor craftsmanship and issues with your construction process. Demo was also approved by you because and I quote "we hate doing demo".
I'm glad I have construction knowledge and was able to spot all the issues with the process that were required to be fixed.
Unfortunately what I thought was going to be a good experience turned out not to be. The craftsmanship was not very good. The deck boards were initially installed incorrectly and were later fixed. However th deck boards are not lined up in a straight line. They also tried to fix a mistake they made with a seem on the deck which is now ugly and uneven by splicing two boards together.
We have concrete residue still on our existing patio from when they poured the footings.
They failed to install deck blocking and I had to install it myself later.
The new gutters instead of buying new hangers for the new sections they stole hangers from old sections and used them. I had to go back and reinstall hangers after I found what they had done.
The gutters are now leaking where they spliced them together.
They tied the new roof awning into the roof incorrectly which luckily I caught and they had to fix that. I had to buy and supply the shingles and roofing material for it to be done.
The finishing work was poorly done with the caulking and flashing.
The deck failed two inspections due to issues with the main beam not actually making contact with the posts and being supported by the carriage bolts. There where several other issues.
I had to supply them with the proper deck lateral tension devises that were required by the city for it to pass final inspection.
We also had an insurance claim for replacement of the seasons room. Through the claim process myself and the owner were under the impression that it would be fully covered. Later I find out it was not and I've been left fighting the insurance company still for 8 months on my own. The project had already been completed and currently out a good deal of money that I was not expecting to be due to the ongoing insurance issue.
I'm glad I have construction knowledge and was able to spot all the issues with the process that were required to be fixed.
Unfortunately what I thought was going to be a good experience turned out not to be. The craftsmanship was not very good. The deck boards were initially installed incorrectly and were later fixed. However th deck boards are not lined up in a straight line. They also tried to fix a mistake they made with a seem on the deck which is now ugly and uneven by splicing two boards together.
We have concrete residue still on our existing patio from when they poured the footings.
They failed to install deck blocking and I had to install it myself later.
The new gutters instead of buying new hangers for the new sections they stole hangers from old sections and used them. I had to go back and reinstall hangers after I found what they had done.
The gutters are now leaking where they spliced them together.
They tied the new roof awning into the roof incorrectly which luckily I caught and they had to fix that. I had to buy and supply the shingles and roofing material for it to be done.
The finishing work was poorly done with the caulking and flashing.
The deck failed two inspections due to issues with the main beam not actually making contact with the posts and being supported by the carriage bolts. There where several other issues.
I had to supply them with the proper deck lateral tension devises that were required by the city for it to pass final inspection.
We also had an insurance claim for replacement of the seasons room. Through the claim process myself and the owner were under the impression that it would be fully covered. Later I find out it was not and I've been left fighting the insurance company still for 8 months on my own. The project had already been completed and currently out a good deal of money that I was not expecting to be due to the ongoing insurance issue.