Advanced Window Systems

FALSE SENSE OF SECURITY!!!
RECOMMEND FINDING ANOTHER COMPANY!!

What started off as 5 star service QUICKLY turned to NEVER RECOMMENDING to anyone!!! Sean Murphy was an excellent sales rep, installation was perfect and I was overall happy even scheduled an appointment to replace my door. This door was for my mother.
Decided to go with the STEEL DOOR for added security and was delighted to hear their steel door can withstand a 50lb battering ram.
All was good until I got a call from my mother with the police 🚔 on the phone because someone KICKED this back door in!!! The DOOR FRAME which was installed by AWS completely came apart at the hinges. Contacted AWS and the earliest appointment was 2 WEEKS OUT!!! Inquired about an earlier possible appointment, since this was an EMERGENCY and an exterior main entrance to the house and was told I'd hear from a service manager if an earlier appointment was possible. This call was on a Friday. On Tuesday a service rep calls and says the manager said the only options are $200 for them to BOARD up the door or BUY ANOTHER DOOR!!! The "Lifetime" warranty is apparently only good for a couple months!!! YES hasn't even been a year and my $5k+ is worthless!!!!
I'll be canceling my upcoming appointment and no longer recommending this company to ANYONE!!!

Very happy with my purchase. I had 2 sliding glass doors installed. Because they were built as custom doors, I expected a longer waiting period. They were ready sooner than I anticipated and they left my house spotless. And the quality of the doors are actually better than I thought they would be. Easy company to work with

Mac and Ivan were professional, courteous and hard workers. Everyone from sales to project manager and installers were amazing! My windows look great and there's such a difference with noise reduction and UV coming in. I recommend AWS for a great investment and experience!

I initially got quotes from Advanced windows and one other company. Although the other company was a little cheaper, Nicola from Advanced windows was by far the most professional and answered all my questions and took me through the whole process.
The installation was seamless with the three fitters arriving early, fitted all the windows and cleaned up afterwards, all within four hours.
The whole process from start to finish was excellent and I would have no hesitation in recommending Advanced windows.

Started our process with AWS at the end of July of 2024, we were supposed to have our bathroom system installed mid Sept 2024 to the end of Sept 2024. We didn't hear from them about installation until the beginning of Oct 2024. The lack of communication was more than frustrating. Our system was set up for install mid Oct 2024 after being re-scheduled 2x. AWS decided to use a 3rd party company to do the install, to say that I was disappointed with this would be an understatement. After the delayed installation, the 3rd party company did not install our bathroom system correctly, after we tried to use the shower system for the first time, we found that the plumbing was done incorrectly also and started leaking into our kitchen downstairs, along with many other issues. Another scheduled visit, they came and deemed the system was ruined and needed to be re-ordered. I was left without my handicap shower for over a month. Not a call, not a text, no communication from them. Fast-forward now to mid Nov of 2024, 5th visit from AWS. The system was installed by their "trained" installers. Once again after waiting the allotted time, we tried our shower system and it's leaking from the showerhead, and the bench was not sealed correctly. 6th visit, the shower head and sealer needed to be re-ordered, now to wait another few weeks for the items to arrive. Our shower system was finally finished 3 days before Christmas 2024 and 7 visits later. Throughout the process, it was one thing after another, and no one took accountability or even cared they left a disabled amputee without a proper working shower. On top of that, the 3rd party company ruined our hardwood floors, their response was "get a quote and we'll fix it". No thanks! If I could do it all over, I would have had one of their competitors install our system! Let me know if these pictures equal a 15K shower?

Beautiful product and top notch service!

My sales rep, David, was clear, concise, friendly, knowledgeable, patient, and he responded to my calls in a timely manner. The installer, Mario, was efficient, skilled, a clear communicator, and took pride in his work. He listened to my questions and answered clearly and respectfully. I was worried that the new slider window in the front of my house was going to detract from the house's 1960's charm. He adjusted the way he was first going to trim it on the outside in order to keep the wide, wooden top trim, making the new custom-made metal exterior frame fit beautifully. The transition to the wood is perfection! Excellent craftsmanship! I highly recommend this company.

We love our new window. We had a front bay window replaced and don’t feel a draft anymore. The installers were great also. They installed on one of the coldest/windiest days in January!

AWS did the best job possible! From Philip the salesman who came to our house and explained everything and answered all our questions, to Mario who did the installation, everything was a wonderful experience!!
Mario single handedly installed 20 windows in 2.5 days!! They came out great, we couldn’t be happier with how it all came out! Thank you- Claudio and Lisa Emanuele

Wow!!! We should have done it sooner! We had our front entry door with storm replaced yesterday and can’t even say enough good things once again about your company but better yet about your installer “Rafal”!!! Punctual, professional, informative throughout the process, meticulous, cleaned up like you never even knew he was here. He took the time to ask opinions on things like trim and where we wanted the hold open piston set. This is our second big experience with AWS as we had all windows replaced by them in 2005 and what a difference both aesthetically as well as economically smart for heat and a/c retention. From the initial phone call and then to the salesman coming and going over all our options, to the follow up calls and final install the whole process was seamless! Highly recommend this company!

They definitely earned the 5 stars, very impressed and happy with the results. From start to finish, it’s been a great experience. Super impressed at the work that was done and how quickly they worked. The project took 3 days(2 to complete the windows, 1 to put exterior frame and reinstalling awnings). They were super careful about where they put everything and informed me as what was going on throughout the whole process. For the first time in 8 years I’m able to have windows open, and it’s nice being able to have a breeze flow though the house. I provided some photos of the old and new windows to show the difference. Going from single pane windows that were around since the house was built(1951), to triple pane tinted windows is a huge improvement. Thank you for making my house much more livable. My cats thank you too!