Company Highlights
About American Standard Home Services
Raising the standard of living for 150 years.
American Standard has created innovations that have set the standard for healthy living.
Why American Standard Walk-In Tubs are the best:
EXPERIENCE YOU CAN TRUST
Only American Standard has over 150 years of experience
SUPERIOR DESIGN
Ultra-low easy entry and exit design, wide door, built-in safety bar, and textured floor provides a safer bathing experience
PATENTED QUICK-DRAIN TECHNOLOGY
LIFETIME WARRANTY
The ONLY Lifetime Warranty on the bath AND installation, including labor, backed by American Standard
44 HYDROTHERAPY JETS
More than any other tub we've seen
- 151 years in business
- Servicio en Español
- Bonded
- Insured
- Offers Financing Options
Frequently Asked Questions
Current Promotions
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AS America Inc. (“American Standard®”) warrants Walk-In Baths in accordance with the following warranty:
This warranty is extended to the original non-commercial owner and does not extend to products previously used as display models or products that have been modified or repaired by anyone else but American Standard unless approved by American Standard. American Standard premium acrylic walk-in baths come with a fifteen (15) year warranty on the bathtub, ten (10) year warranty on the tub components and a Lifetime Warranty on the door seal for as long as the original non-commercial owner owns the product, measured from the date of initial purchase. American Standard walk-in baths constructed of hi-gloss gelcoat construction come with a ten (10) year warranty on the bathtub, five (5) year warranty on the tub components and a Lifetime Warranty on the door seal for as long as the original non-commercial owner owns the product, measured from the date of initial purchase. This warranty is non-transferable to subsequent purchasers or owners. The sole exception to the non-transferability of this warranty is that if this product is purchased by a plumber, contractor or other service provider, this warranty extends to the first property owner on whose behalf the product was purchased for installation. For this warranty to become effective, the warranty registration process must be completed via the internet or telephone per the warranty registration instructions.
Terms and Conditions
WARRANTY LIMITATIONS
This warranty does not cover deterioration through normal wear and tear and the expense of normal maintenance.
Because American Standard cannot control the quality of products sold by unauthorized sellers, this warranty applies only to American Standard products which were purchased from American Standard or an American Standard authorized seller, unless otherwise prohibited by law. American Standard reserves the right to reject warranty claims from purchasers for products purchased from unauthorized sellers, including unauthorized Internet sites.
In the event of a defect in the material or workmanship of a product, defective products will be repaired or replaced. American Standard shall not be liable for the expense of removing defective products or installing replacement products or the expense of adjoining components such as tile, marble, wall panels, ceilings etc. No liability shall exist for incidental or consequential damages caused in whole or part by any defect in this product. Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. No warranty, expressed or implied, including any warranty of merchantability or fitness for a particular purpose, shall apply after the warranty period described above. Some States or Provinces do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. This warranty does not cover defects or damage caused by the common carrier or installer from, without limitation, any of the following: careless handling, lifting bathtubs by the piping, modification of the product for any reason, improper installation (including installation not in accordance with instructions provided with the unit), and acts of God.
RETURN POLICY
American Standard is committed to providing premium customer service. In the event that a product must be returned due to reasons other than defects, as mentioned in the warranty, the following procedures apply: Requests for returns and/or exchanges must be made within 30 days of receipt of product. The product must be in its original packaging and received at American Standard in saleable condition. All returns will receive a 15% restocking fee plus all freight costs of the original shipment and return shipment to American Standard. All requests for return must first be approved by American Standard and have an assigned Returned Merchandise Authorization (RMA#).This warranty gives you specific legal rights, and you may also have other rights which vary from State to State or Province to Province.
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