Atlas Home Improvement
Company Highlights
About Atlas Home Improvement
Atlas Home Improvement is family owned and operated by father-son team David and Darian Bobby. Having served local homeowners since 1989, we have deep roots in the community and a reputation for providing our customers with an exceptional remodeling experience. We understand that choosing a company to trust with your remodel is a big decision, and we don’t take your trust lightly.
Ensuring homeowners receive an incredible value and are completely satisfied with their home renovation is our number one priority. To achieve this, we offer only top-of-the-line products that are designed to provide a lifetime of reliable performance as well as expert installations from our in-house team of remodeling specialists. And, from the moment you contact us to long after your project has been completed, you can count on us to provide clear communication and honest, reliable service.
- 19 years in business
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Homeowner Reviews
34 reviews
Joe was a work horse. I don’t know if he even took one break the whole time he was working. There ended up being a discrepancy on the showerhead that I thought I ordered, and Joe got it taken care of quickly and efficiently.
I’ll let the before and after pictures speak for themselves.
Way to Go Joe!
Thank you to Mike Brown who did an amazing job! He replaced our flooring, cabinetry, repaired drywall, installed a new toilet, painted and installed new trim. Mike showed up everyday and communicated what would be done that day. He was personable and very knowledgeable explaining the process as he went along which we greatly appreciated. When he left at the end of the day you wouldn’t have even known he was working in our home. Thank you, Mike for a lovely bathroom and your meticulous work.
Ray Mireles installed the crown molding in our bathroom. He did a fantastic job! The crown molding really brought the bathroom together. Crown molding is not an easy task but he did it with professionalism and ease. Thank you, Ray for a top notch job!
We love our bathroom and hope Mike and Ray are our installers for our powder room as well!
Deciding to invest in a home improvement requires “TRUST” in those chosen to complete the project. The message on your service truck suggest to trust Atlas. After completion of our project
I can say You can trust Atlas for your project. Please commend Chris on providing a quality customer experience!
I appreciate the response from Mr. Bobby, and taking some accountability for his companies failure; however, your account of the attempts by your company to "make things right" is WILDLY INACCURATE. I assume you have my contact information on file and I would love to speak with you directly and maybe come to some resolution.
If I could give zero stars for this company I would.
We hired Atlas Home Improvement for a shower installation. Since installation, the shower leaks, failed code inspection, and has been completely unusable.
The salesman that came to our home was full of lies and deception. He claimed the materials for our shower were going to be "custom-made." We waited months for the project to begin, and when the installer showed up, he had all of the wrong products, he tried to convince us that he could "make it work". Had we known what we know now we would've told him to pack up his stuff and leave our home immediately.
Speaking of the installer, one of the deceptive "guarantees" provided to us by Atlas was a "certified craftsman" guarantee. Atlas claimed their installers go through a background check, drug screen, and perform at the highest quality in the industry. The installer that showed up to our home was nowhere close to professional or of the highest quality.
The installer colored in screw holes with a marker instead of installing screws where screws were required, he left caulk all over the walls and shower doors, and when the project got frustrating for him, he went out to our driveway and smoked marijuana and threw tools against his trailer. and I repeat the shower he installed leaked, failed code inspection, and has been unusable since the day he left.
We later found out that the installer was a convicted felon with a lengthy, criminal history, including assault and weapons offenses. Oh yeah, and he stole copper piping from our home.
We made several attempts to contact Atlas about the above described issues and most of our calls went unanswered. I was finally able to get in touch with a person claiming to be "quality and control." He came to our home inspected photographs we had taken during the installation process and inspected the shower in person himself. That Atlas "quality and control" person determined that the shower project had to be completely torn out and redone.
He informed us that the installer that had been to our home had since been terminated. He gave us a "redo" date for the tear out and reinstallation.
As the re-installation date neared we had heard nothing from Atlas. We again made several attempts to contact them for information regarding the project redo, and they largely went unanswered. I finally got in touch with the employee who came to our home as the "quality control" person, and he informed us that the product had been delivered to their warehouse, but was damaged. He claimed Atlas was still trying to get us on the schedule for the reinstallation.
After the complete failure of the initial shower, install, the breach of contract, multiple unfulfilled "guarantees", and the lack of communication by Atlas, we determined we no longer trusted this company. I requested they come to our home and remove their product as we would be seeking a refund of our money and finding a competent and trustworthy contractor to finish our shower project. It was at this time Atlas threatened us with their lawyers.
We have been forced to seek our own legal counsel who attempted to communicate with Atlas, however; Atlas has been completely unresponsive with our legal counsel as well.
It has been nearly 6 months since the failed shower installation and we still have an unusable shower. Working with Atlas home improvements has been the worst experience of my life as a homeowner.
Please let my nightmare of an experience working with Atlas Home Improvement be a warning to you. This company is the worst!!!! Beware.