Atlas Home Improvement
Company Highlights
Atlas Home Improvement
Atlas Home Improvement is family owned and operated by father-son team David and Darian Bobby. Having served local homeowners since 1989, we have deep roots in the community and a reputation for providing our customers with an exceptional remodeling experience. We understand that choosing a company to trust with your remodel is a big decision, and we don’t take your trust lightly.
Ensuring homeowners receive an incredible value and are completely satisfied with their home renovation is our number one priority. To achieve this, we offer only top-of-the-line products that are designed to provide a lifetime of reliable performance as well as expert installations from our in-house team of remodeling specialists. And, from the moment you contact us to long after your project has been completed, you can count on us to provide clear communication and honest, reliable service.
- 18 years in business
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We hired Atlas Home Improvement for a shower installation. Since installation, the shower leaks, failed code inspection, and has been completely unusable.
The salesman that came to our home was full of lies and deception. He claimed the materials for our shower were going to be "custom-made." We waited months for the project to begin, and when the installer showed up, he had all of the wrong products, he tried to convince us that he could "make it work". Had we known what we know now we would've told him to pack up his stuff and leave our home immediately.
Speaking of the installer, one of the deceptive "guarantees" provided to us by Atlas was a "certified craftsman" guarantee. Atlas claimed their installers go through a background check, drug screen, and perform at the highest quality in the industry. The installer that showed up to our home was nowhere close to professional or of the highest quality.
The installer colored in screw holes with a marker instead of installing screws where screws were required, he left caulk all over the walls and shower doors, and when the project got frustrating for him, he went out to our driveway and smoked marijuana and threw tools against his trailer. and I repeat the shower he installed leaked, failed code inspection, and has been unusable since the day he left.
We later found out that the installer was a convicted felon with a lengthy, criminal history, including assault and weapons offenses. Oh yeah, and he stole copper piping from our home.
We made several attempts to contact Atlas about the above described issues and most of our calls went unanswered. I was finally able to get in touch with a person claiming to be "quality and control." He came to our home inspected photographs we had taken during the installation process and inspected the shower in person himself. That Atlas "quality and control" person determined that the shower project had to be completely torn out and redone.
He informed us that the installer that had been to our home had since been terminated. He gave us a "redo" date for the tear out and reinstallation.
As the re-installation date neared we had heard nothing from Atlas. We again made several attempts to contact them for information regarding the project redo, and they largely went unanswered. I finally got in touch with the employee who came to our home as the "quality control" person, and he informed us that the product had been delivered to their warehouse, but was damaged. He claimed Atlas was still trying to get us on the schedule for the reinstallation.
After the complete failure of the initial shower, install, the breach of contract, multiple unfulfilled "guarantees", and the lack of communication by Atlas, we determined we no longer trusted this company. I requested they come to our home and remove their product as we would be seeking a refund of our money and finding a competent and trustworthy contractor to finish our shower project. It was at this time Atlas threatened us with their lawyers.
We have been forced to seek our own legal counsel who attempted to communicate with Atlas, however; Atlas has been completely unresponsive with our legal counsel as well.
It has been nearly 6 months since the failed shower installation and we still have an unusable shower. Working with Atlas home improvements has been the worst experience of my life as a homeowner.
Please let my nightmare of an experience working with Atlas Home Improvement be a warning to you. This company is the worst!!!! Beware.
The walk-in tub is a dream. I can't speak enough about the tub. I have always been a bath person, as many parts of my body are damaged and the warm water is soothing. I have not been able to get in or out of a tub in years. I am finally safe. I do not have to worry about falling, I have grab bars to assist in standing up and the heated seat is a the cherry on top.
To top this all off we completed the flooring and replaced the cabinetery and toilet, so it is taller and less room for falling.
I love my new bathroom. There was a team of 10 guys who did the remodel and all of them were polite, (ma'am) even after asking not to. I would like to shout out a few who were rockstars. Zac P.,Christian P., Jack K., and Patrick K.
I had an operator error moment with the sealing of the tub and Dave Ford came out to ensure I knew how to properly seal the door without, leaking or damaging it.
Every person I dealt with from sales to order submission, scheduling and install was easy to talk to and able to get back if they didnt know the answer.
5 GOLD stars for this group. Thanks again!!!
I know it took a while for all of my components to come in, but they are worth the wait!!!
P.S., it looks even better, but I have not taken a picture with the new door on yet.
I was not happy with the company and how long it took to have my new shower installed with no updates for 3 months on what delay was.
With that being said, I do commend the crew that came out to install my new shower, they were absolutely wonderful and very respectful. We were originally told it would take three days for the job to be complete, however the crew worked very hard (over 14 hours straight) and completed the project in 1 day. I am very happy with this crew (who came from out of state) and the job they completed for me. I would definitely recommend this specific crew to anyone to have there job completed.
I give the company 3 stars as they did not seem concerned with customer satisfaction, however I give the crew 5 stars for a job well done.
We recently had a bathroom shower remodel completed by Atlas Home Improvement based out of Whitmore Lake, Michigan, and we couldn’t be more thrilled with the results! The project involved removing a 36-year-old fiberglass shower insert and outdated plumbing, followed by the installation of a stunning new Jacuzzi shower. While the project is nearly complete (with the shower door installation scheduled for tomorrow), the quality and craftsmanship already shine through. I’ve included a picture to showcase the fine work!
A huge thank you to the exceptional installers, Patrick White and Matt Spencer, whose outstanding work truly exceeded our expectations. Patrick and Matt demonstrated remarkable skill and precision during both the demolition and installation phases. Their attention to detail and commitment to using high-quality materials transformed our bathroom into a modern, luxurious space. They even played with our dogs which loved them too!
Beyond their craftsmanship, Patrick and Matt were reliable, punctual, courteous, and left the work area spotless after each day. Their professionalism and care made the entire process stress-free and enjoyable. We’re already looking forward to our next projects—a second bathroom and kitchen remodel—and there’s no question we’ll be calling Atlas Home Improvement again!
Thank you, Atlas, Patrick, and Matt, for an incredible job well done!
We recently had a bathroom shower remodel completed by Atlas Home Improvement based out of Whitmore Lake, Michigan, and we couldn’t be more thrilled with the results! The project involved removing a 36-year-old fiberglass shower insert and outdated plumbing, followed by the installation of a stunning new Jacuzzi shower. While the project is nearly complete (with the shower door installation scheduled for tomorrow), the quality and craftsmanship already shine through. I’ve included a picture to showcase the fine work!
A huge thank you to the exceptional installers, Patrick White and Matt Spencer, whose outstanding work truly exceeded our expectations. Patrick and Matt demonstrated remarkable skill and precision during both the demolition and installation phases. Their attention to detail and commitment to using high-quality materials transformed our bathroom into a modern, luxurious space. They even played with our dogs which loved them too!
Beyond their craftsmanship, Patrick and Matt were reliable, punctual, courteous, and left the work area spotless after each day. Their professionalism and care made the entire process stress-free and enjoyable. We’re already looking forward to our next projects—a second bathroom and kitchen remodel—and there’s no question we’ll be calling Atlas Home Improvement again!
Thank you, Atlas, Patrick, and Matt, for an incredible job well done!
I am writing to express my gratitude and satisfaction with the shower upgrade project your team recently completed for us. Although the process took longer than anticipated following our order, I must say that it was well worth the wait.
The shower installers, Tom Heiss and Ryan M., and the door installers, Robert Dutson and Patric K., did an outstanding job. They were not only skilled professionals but also incredibly kind and considerate. Their attention to detail and commitment to excellence were evident in every aspect of their work. I was especially impressed by how thoroughly they cleaned up after completing the job—it was as if they were never there!
We are thoroughly pleased with the quality of their workmanship and the exceptional results. Because of this positive experience, we would not hesitate to recommend Atlas Home Improvement to anyone considering home improvement projects.
Thank you again for your dedication to providing high-quality service. Please extend our thanks to Tom, Ryan, Robert, and Patric for their hard work and professionalism.
I wish I had the shower head put lower and put the shelves in the front. Guess I am stuck with what I got.