Paul A
I can't review the window service and installation yet but I can review our sales professional.
Gene's knowledge and presentation was exceptional! He showed us CDWs warranty and compared it to other companies and showed why their's was a better warranty.
He was able to articulate the differences between other companies and CDW in a way that really made us comfortable with our purchase after seeing other company's presentations.
CDWs price point was also indicative of the value of the window quality.
September 2, 2026 · Verified
Miss J
We had an excellent experience with California Deluxe Windows! From start to finish, the entire team was professional, knowledgeable, and easy to work with. A special thank you to our sales representative, Emmanuel, who was fantastic throughout the entire process. He was honest, responsive, patient, and made sure all of our questions were answered, making the experience smooth from beginning to end. The installation crew was punctual, respectful of our home, and did an outstanding job. The quality of the windows is excellent, and everything looks beautiful. They paid attention to every detail and made sure everything was completed perfectly. We couldn’t be happier with the results and highly recommend California Deluxe Windows—and especially Emmanuel—to anyone looking for quality products and exceptional service!
July 18, 2026 · Verified
Julie D
Loewen french foors and windows. Not good. Water between the two glass. Bad built. Contacted them since warranty, came and never heard back.
May 14, 2026 · Verified
S
I needed to replace the very old louvre windows in our new home and sought multiple bids before asking our realtor who recommended California Deluxe Windows. Her endorsement spoke for itself...she had purchased her own windows from CDW twenty years ago and remains incredibly happy with them to this day.
When I reached out to CDW, they stood apart from every other bid I'd received: the best pricing, the best quality, and the fastest turnaround. Nick A. our project manager and rep was an amazing help during the project. The entire process was seamless, and they were able to retrofit with ease. Every technician we worked with (from the initial measurements to the final install) was highly knowledgeable, answered my many questions, and had been with the company for decades.
We couldn't be happier with our new, energy-efficient windows, and with summer approaching in the San Fernando Valley, the timing couldn't be better!
May 8, 2026 · Verified
Jose C
Had them replace bay windows. Good price for quality work. Should have done it sooner. Professional service. Great communication from rep.
May 5, 2026 · Verified
cjc2104
If I can give them zero stars I would. We had them replace 20+ windows in our house and a French door. However, the windows leak when it rains. They have been out twice to “fix” them and the problem still persists. Now they have stopped responding. We spent well over $50K and can get no customer support. They are unresponsive to emails, texts, and calls. Unfortunately, we will be engaging with lawyers. It’s raining right now and I’m spending my Friday evening mopping water to avoid damage on our floors and walls.
My advice, consider all your options for window replacement, but avoid this company at all costs.
Will post more photos. This is 10 minutes after some heavy rain.
April 11, 2026 · Verified
Casey M
CDW provided excellent service and quality new windows to my parents who had all the original windows in their home replaced after over 50 years. Considering the size of their slider (enormous)and that all of the other windows had to be ordered custom, it is amazing how seamless the windows look! It has transformed their home and most importantly has improved their quality of life by insulating their home from the weather and elements (dust). They can already see a big improvement and reduction to their use of utilities. Everyone from the sales to the installation team were amazing. No potato chips were damaged. ;)
February 26, 2026 · Verified
Ryan K
Absolutely master class from CDW! We had a new slider installed to replace a botched DIY job from the previous homeowner and the CDW team absolutely knocked it out of the park!! From Emmanuel our sales representative, to our installation team, to the wonderful and informative staff in the office, we have been over the top impressed! My wife worked in the Home Building Industry for 25 years and said she rarely encountered teams as professional and customer service centered as CDW! We don't have any potato chips covering our home, but CDW absolutely crushed it for us! If I could've 10 stars I would!
February 24, 2026 · Verified
Anuj P
While my initial experience with the company was positive, I was ultimately disappointed by the sales tactics used after I declined their quote. After informing their automated system and my sales representative, Raymond, that the price exceeded my budget, I was contacted by a manager.
This manager attempted to pivot me to a 'sister company' for a discount, but when I explained that their pricing still wasn't competitive with other bids I’d received, the conversation became unprofessional. He openly mocked my decision to move forward as an owner-builder and undermined my project strategy. While the product quality seems high, the lack of professional courtesy and the condescending attitude from management were unacceptable. Got a feeling that the manager was racist as he called out I was from India then proceeded with I have many Punjabi friends “I love you guys…. Then tried to say thank you in Hindi after he didn’t get the sale - fact check, I am not Punjabi!!! Leadership should focus more on customer respect and less on high-pressure sales.
I also sent a feedback to corporate via email few days ago, and they never even acknowledged my comment. For a company who’s been around since 1986, I would have expected better.
Best advice is to be ready for a high pressure sales tactic, I wish I was a little prepared.
January 10, 2026 · Verified
Cathy R
Very clean and polite workers. I would recommend them To install windows. Love our new windows, especially our bay window
January 9, 2026 · Verified
