We had an excellent experience with California Deluxe Windows! From start to finish, the entire team was professional, knowledgeable, and easy to work with. A special thank you to our sales representative, Emmanuel, who was fantastic throughout the entire process. He was honest, responsive, patient, and made sure all of our questions were answered, making the experience smooth from beginning to end. The installation crew was punctual, respectful of our home, and did an outstanding job. The quality of the windows is excellent, and everything looks beautiful. They paid attention to every detail and made sure everything was completed perfectly. We couldn’t be happier with the results and highly recommend California Deluxe Windows—and especially Emmanuel—to anyone looking for quality products and exceptional service!
Company Highlights
About California Deluxe Windows
Direct Manufacturer of High Quality Custom Windows and Doors
Located within the heart of the San Fernando Valley in the city of Chatsworth, California Deluxe Windows has established itself as a leader in quality and performance in the window and door manufacturing industry.
We are a direct manufacturer of high quality vinyl custom windows, patio doors, french doors, arch windows and many more, in a variety of colors and finishes!
Because we are the manufacturer of our products, we can ensure that your energy efficient windows and doors will be installed in your home within weeks, not months. Choosing a window and door replacement company in Southern California gives our customers a distinct advantage; the ability to respond quickly to any special orders or service situations. In fact, we invite you to take a tour of our state-of-the-art facility, where you can watch as your windows are artfully crafted, and learn about the latest technologies that allow us to develop the best products.
California Deluxe Windows® Industries, Inc. produces one of the greatest varieties of colors, shapes and sizes in the window industry. Our job is to help you understand the true value of choosing custom windows versus vinyl windows out of an assembly line. Our products are reasonably priced with extraordinary installation and exceptional attention to service for our customers. California Deluxe Windows® maintains the highest level of professionalism, honesty and fairness in our relationships with our suppliers, professional associates and customers.
The Company strives to create an honest and helpful working environment, where every employee can dedicate themselves to providing our customers with exceptional workmanship, outstanding service and professional integrity.
Our factory and showrooms allow us to serve all of Southern California from San Diego to Santa Barbara. Our staff of knowledgeable factory representatives are trained in all aspects of the design and performance of our products, and are here to assist you in all your home improvement needs. Wondering whether replacement vinyl custom windows are the right choice for you? Need more information about vinyl window installation in Los Angeles? We’re ready to answer your questions.
All this and more makes California Deluxe Windows® a leader in the window industry.
- 27 years in business
- Bonded
- Insured
- Offers Financing Options
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Contact California Deluxe Windows for more information.
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Homeowner Reviews
56 reviews
I needed to replace the very old louvre windows in our new home and sought multiple bids before asking our realtor who recommended California Deluxe Windows. Her endorsement spoke for itself...she had purchased her own windows from CDW twenty years ago and remains incredibly happy with them to this day.
When I reached out to CDW, they stood apart from every other bid I'd received: the best pricing, the best quality, and the fastest turnaround. Nick A. our project manager and rep was an amazing help during the project. The entire process was seamless, and they were able to retrofit with ease. Every technician we worked with (from the initial measurements to the final install) was highly knowledgeable, answered my many questions, and had been with the company for decades.
We couldn't be happier with our new, energy-efficient windows, and with summer approaching in the San Fernando Valley, the timing couldn't be better!
When I reached out to CDW, they stood apart from every other bid I'd received: the best pricing, the best quality, and the fastest turnaround. Nick A. our project manager and rep was an amazing help during the project. The entire process was seamless, and they were able to retrofit with ease. Every technician we worked with (from the initial measurements to the final install) was highly knowledgeable, answered my many questions, and had been with the company for decades.
We couldn't be happier with our new, energy-efficient windows, and with summer approaching in the San Fernando Valley, the timing couldn't be better!
Had them replace bay windows. Good price for quality work. Should have done it sooner. Professional service. Great communication from rep.
If I can give them zero stars I would. We had them replace 20+ windows in our house and a French door. However, the windows leak when it rains. They have been out twice to “fix” them and the problem still persists. Now they have stopped responding. We spent well over $50K and can get no customer support. They are unresponsive to emails, texts, and calls. Unfortunately, we will be engaging with lawyers. It’s raining right now and I’m spending my Friday evening mopping water to avoid damage on our floors and walls.
My advice, consider all your options for window replacement, but avoid this company at all costs.
Will post more photos. This is 10 minutes after some heavy rain.
My advice, consider all your options for window replacement, but avoid this company at all costs.
Will post more photos. This is 10 minutes after some heavy rain.
CDW provided excellent service and quality new windows to my parents who had all the original windows in their home replaced after over 50 years. Considering the size of their slider (enormous)and that all of the other windows had to be ordered custom, it is amazing how seamless the windows look! It has transformed their home and most importantly has improved their quality of life by insulating their home from the weather and elements (dust). They can already see a big improvement and reduction to their use of utilities. Everyone from the sales to the installation team were amazing. No potato chips were damaged. ;)
Absolutely master class from CDW! We had a new slider installed to replace a botched DIY job from the previous homeowner and the CDW team absolutely knocked it out of the park!! From Emmanuel our sales representative, to our installation team, to the wonderful and informative staff in the office, we have been over the top impressed! My wife worked in the Home Building Industry for 25 years and said she rarely encountered teams as professional and customer service centered as CDW! We don't have any potato chips covering our home, but CDW absolutely crushed it for us! If I could've 10 stars I would!
While my initial experience with the company was positive, I was ultimately disappointed by the sales tactics used after I declined their quote. After informing their automated system and my sales representative, Raymond, that the price exceeded my budget, I was contacted by a manager.
This manager attempted to pivot me to a 'sister company' for a discount, but when I explained that their pricing still wasn't competitive with other bids I’d received, the conversation became unprofessional. He openly mocked my decision to move forward as an owner-builder and undermined my project strategy. While the product quality seems high, the lack of professional courtesy and the condescending attitude from management were unacceptable. Got a feeling that the manager was racist as he called out I was from India then proceeded with I have many Punjabi friends “I love you guys…. Then tried to say thank you in Hindi after he didn’t get the sale - fact check, I am not Punjabi!!! Leadership should focus more on customer respect and less on high-pressure sales.
I also sent a feedback to corporate via email few days ago, and they never even acknowledged my comment. For a company who’s been around since 1986, I would have expected better.
Best advice is to be ready for a high pressure sales tactic, I wish I was a little prepared.
This manager attempted to pivot me to a 'sister company' for a discount, but when I explained that their pricing still wasn't competitive with other bids I’d received, the conversation became unprofessional. He openly mocked my decision to move forward as an owner-builder and undermined my project strategy. While the product quality seems high, the lack of professional courtesy and the condescending attitude from management were unacceptable. Got a feeling that the manager was racist as he called out I was from India then proceeded with I have many Punjabi friends “I love you guys…. Then tried to say thank you in Hindi after he didn’t get the sale - fact check, I am not Punjabi!!! Leadership should focus more on customer respect and less on high-pressure sales.
I also sent a feedback to corporate via email few days ago, and they never even acknowledged my comment. For a company who’s been around since 1986, I would have expected better.
Best advice is to be ready for a high pressure sales tactic, I wish I was a little prepared.
Very clean and polite workers. I would recommend them To install windows. Love our new windows, especially our bay window
I can’t recommend this company highly enough! We
had our windows installed in February of 2000 ( Yes! Over 25 years ago!) and our double paned windows were getting a little foggy in between the panes. California Deluxe Windows honored their Lifetime Warranty and sent Brian and Luciano ( who provided excellent customer service btw) and replaced the glass panes today! I was told we were one of the oldest warranties they’ve seen come in! I could not be happier knowing we chose California Deluxe Windows. I would recommend them to anyone needing windows as they provide amazing customer service, have great integrity and stay true to their warranties. Thank you CDW!
had our windows installed in February of 2000 ( Yes! Over 25 years ago!) and our double paned windows were getting a little foggy in between the panes. California Deluxe Windows honored their Lifetime Warranty and sent Brian and Luciano ( who provided excellent customer service btw) and replaced the glass panes today! I was told we were one of the oldest warranties they’ve seen come in! I could not be happier knowing we chose California Deluxe Windows. I would recommend them to anyone needing windows as they provide amazing customer service, have great integrity and stay true to their warranties. Thank you CDW!
I had one of the worst customer service experiences with California Deluxe at a recent fair.
When I first stopped by their booth (three hours before closing), it was empty. I asked nearby vendors about the vendors whereabouts and they informed me that the representative often abandons the booth for hours at a time or doesn’t show up at all.
I circled back several times before finally seeing a young Latino man there, later learning his name was Carlos. When I spoke with him he was completely disengaged, more focused on spending time with a woman who appeared to be his girlfriend that was there in the booth along with him. Rather than speaking to a potential customer. No greeting, no name introduction, and absolutely no effort to make a sale.
After expressing my concerns, Carlos promised to help me find the right products. He took my number and assured me he’d follow up. That never happened. Despite multiple calls, he never answered or returned my messages (I’ll include call logs in this review).
As a real estate developer with multiple properties, I was ready to spend money not just on one home, but future projects too. This company not only wasted my time but also was very unprofessional.
I will never use this company and strongly suggest you look elsewhere!
When I first stopped by their booth (three hours before closing), it was empty. I asked nearby vendors about the vendors whereabouts and they informed me that the representative often abandons the booth for hours at a time or doesn’t show up at all.
I circled back several times before finally seeing a young Latino man there, later learning his name was Carlos. When I spoke with him he was completely disengaged, more focused on spending time with a woman who appeared to be his girlfriend that was there in the booth along with him. Rather than speaking to a potential customer. No greeting, no name introduction, and absolutely no effort to make a sale.
After expressing my concerns, Carlos promised to help me find the right products. He took my number and assured me he’d follow up. That never happened. Despite multiple calls, he never answered or returned my messages (I’ll include call logs in this review).
As a real estate developer with multiple properties, I was ready to spend money not just on one home, but future projects too. This company not only wasted my time but also was very unprofessional.
I will never use this company and strongly suggest you look elsewhere!
