Freedom Power

Going solar might seem like a daunting and expensive task. In fact, it is actually both. The good news is that Freedom Solar is there from start to finish to help guide you through the process. Shane was my first point of contact. He was the reason that I decided to pull the trigger on this project. He explained the products in detail and how my system would be installed and how it would operate.

Once I decided to go ahead with the project, other people got involved. We're talking about designers, a site survey with a drone, electricians for the pre-wired, a project manager and the installers. There are a lot of moving parts plus having to deal with your power retailer and whichever company owns the infrastructure (Centerpoint). I think the most frustrating for me was dealing with the latter two entities.

At any rate once installed, I have been able to run a 5500sqft home with all appliances, two 5 ton and a 3 ton AC unit, set at 74 degrees F, purely on Tesla Powerwall 3 batteries during the night with plenty of capacity to spare. During the day, the panels charge my batteries and then the solar runs the house and sells excess power back to the grid. My first electric bill was $37.00 for this month of service which is incredible. So not only do I have peace of mind during a power outage, but I have also essentially protected myself from the rising costs of power, which will inevitably keep rising over the next few years and decade(s).

Freedom solar did an excellent job with my 6Kwh solar and tesla powerwall install in central Austin, they made everything easy and seamless and it ended up being a great deal for me too! Now I can run my AC more comfortably throughout the hot months and not worry as much about getting crushed by the electric bill. Highly recommend this company for their professionalism. Ask for Spencer he was great work with!

We had an outstanding experience working with Spencer Sobolik and the team at Freedom Power. From start to finish, the entire process of installing our solar panels was handled with professionalism and great attention to detail. Spencer was incredibly knowledgeable about every aspect of the product, from explaining the upfront costs to walking us through the final review of the completed system. Every question we had was answered thoroughly and clearly. The whole crew was top-notch and efficient throughout the project. Highly recommend Freedom Power for anyone considering going solar! ☀️

Freedom power gave me a truly freedom from all this bad solar company since I have been using them I have no issues

I’ve dealt with a few solar contractors over various installs. Freedom Solar is lightyears ahead of the competition in knowledge, project management and service.

Even if FS doesn’t provide the absolute lowest bid you receive, you’ll likely save yourself hours (if not days) of contractor/utility/permitting headaches if you opt for them. Their warranties also actually hold value as compared to more transitive installers that may disappear along with the end of federal tax credits.

This review was not solicited.

We have quite a few panels and due to the orientation of our house you see them as you come up the hill right there in your line of sight... Through the whole process I have emphasized that it needs to be as visually acceptable as possible. It might seem trivial but Isaiah and team (Watt Warriors) made sure all the grid lines lines up as best as possible.

The team accomplished a great deal in the one day, respectful, cleaned up and listened to my request.

Our experience of installing solar panels with Freedom Solar from start to finish was excellent. We worked with Stephen Urias. He recommended some good quality solar panels, was patient and not pushy about going with the larger size system. The installation team did a great job with routing the power supply through the attic and overall the outcome was great. They even moved a panel or 2 around on the day of the installation to make it more effective in terms of getting more sun throughout the day. Also, the folks who work in the background getting permits were great with the reminders and following up with the HOA. They completed the promised work well on time. I would highly recommend Stephen Urias and Freedom Solar for solar installation.

Freedom Solar sold me SunPower panels in 2017. They installed everything. And then I never heard from them again. When my system quit monitoring May 2024, I emailed their support. We exchanged emails and Freedom Solar did nothing. This company just installs solar. They won’t maintain it or establish a relationship with you. And when the manufacturer of the panels they installed goes bankrupt, they do nothing. No proactive communication with customers to inform them of what they know and recommend doing to keep the existing system functioning. I was told they would monitor my system. In reality, they have done nothing.

—** response to the owner’s response ** —

I called your company yesterday before I posted this review. I wanted to give Freedom Solar an opportunity to serve me. After being on hold for over 10 minutes, a woman answered. She verified that my system has not been monitoring correctly since May 2024. She then said no one from Freedom Solar could come check my equipment until I had active monitoring. To get the monitoring to work, I need to contact Enphase who will sell me a $900 upgrade to the newer monitoring system. The monitoring system I have now has been deprecated and won’t work. There was no proactive communication of Freedom Solar to serve all the SunPower customers they installed. Transactional company who never develops a relationship post installation. To the owner who responded below, if you want to make things right, you’d find me in your system and offer to upgrade my monitoring at your expense. Install date: 7/13/2017 with Alex Seyer | Energy Consultant

STEER CLEAR AT ALL COSTS! Cancelled our install after 2 months of back and forth for reasons that should have been picked up from the VERY beginning before the contract was signed. The location of the meter and electrical panel are in a challenging spot on our house that ultimately would require the meter to be moved, and I had asked on our very first day during the consultation BEFORE we signed anything if it would be a problem and their engineers and regional manager James confirmed it would meet code and wouldn’t be an issue before we signed the contract. Two months later, and a new HVAC and roof later, we're told that they are canceling our project because they aren't willing to take on moving the meter and don't want to deal with the project anymore. I asked about us covering the cost to move the meter with a separate electrical company first, and they said that they would not work with us even if we did that. I cannot believe a company of this size could not have foreseen this issue or resolved it issue, especially since I pointed it out on day one.

All in all, there was poor communication throughout their team from day one and they completely wasted our time. They have no empathy and are not willing to work through any hiccups along the way. So if you do decide to waste your money with Freedom Solar, be prepared with an absolutely perfect, up to date for the current year, electrical system or they will back out after months of dragging their feet. They were happy to cancel the contract and there is absolutely no recourse for them backing out. They wasted our time and cost us thousands in other upgrades at their recommendation and a hit to our credit for the loan that ultimately will go unused. I implore you, look elsewhere if you're trying to install solar and you'll be much happier. Don't give this company a cent of your money or a second of your time and you'll be much happier.

Had a great experience from start to finish from the initial bid to completion it was about 2 months with the main delays due to city/utility inspection. They always showed up on time when they said they would, great communication and installed so I hardly notice them. I highly recommend them, a family member used them as well for a solar add on after a bad experience with another vendor and had an excellent experience too. Also worth mentioning they did a lot of the city of Austin solar projects so they’re a big company and know what the city requires for approval. Passed all Inspections first time and have a great portal that keeps you updated on timing and what each visit entails which was very helpful. It’s rare to have a great customer service experience nowadays especially with many different people involved in the process. Don’t waste your time with other vendors their pricing was just as competitive as others we got about 5 bids.