Green Star Exteriors, LLC

We used Green star to replace our windows a couple years ago. Keep in mind they only replace the windows, wrap and use spray foam on the outside and don’t remove the trim and use any type of insulation on the inside. I just had all my exterior doors replaced today by castle windows. I wish I used them for my windows too because the installers today explained they would have removed the old trim used insulation on the inside and replaced with new trim as they did the my doors. I still have drafts around my window trim because they cut this corner. Ask questions before you go with green star. I wish I did. Also 2 weeks after having my windows replaced by green star they knocked on my door asking if I wanted my windows replaced. I asked them are you kidding? You just did them two weeks ago if you like I can show you the contract and the yard sign that is in my trashcan. They looked so confused. I honestly questioned that if they can’t tell brand new widows especially installed by them how good is this company. Shop around and ask questions. Pay a little extra if it means they remove the trim and use insulation on the inside as well. If they don’t it defeats the purpose of getting new windows.

Thank you guys for the amazing work! It was so easy and convenient. The installation was great! Alex and Anthony were amazing they were knowledgeable about the work they were providing! They were efficient respectful and kept the work area clean. Green Star staff was helpful as well they were involved in the entire process! Eric came out afterwords to inspect the work and make sure we were satisfied. Great work Green Star Exteriors! I would highly recommend.

5/18/25 - I am updating my previous 2 star review and now giving a 4 star review after Anthony came to the house and resolved the issues. On the back door he re-worked all three hinges so that they are secure and the door opens and closes well. He also installed the new sweep on the bottom. On the front door he fixed the scratches well and made the round screw hole covers on the molding nice and flush with the molding. He also assured me that if any further issues come up, he would take care of it. Thanks Anthony.

Previous 2 star review from 5/10/25 -
I am dissatisfied with the installation of the two custom doors in the front and back of the house. A bunch of strikes have added up to an unhappy and frustrating installation experience. I am a BJ’s Wholesale member and I thought it would be good to use my membership for high quality replacement of my doors but unfortunately it has not gone well. I paid a lot of money for the cost of the two doors, the handlesets and the labor for installation and I expected higher quality work and attention to detail. The factory got the order wrong by sending the front door with the wrong style and color for the handleset. They put on a cheap black set with chipped paint and we ordered a nice antique brass set. All the hinges were black too and were supposed to be antique brass. Green Star should have caught this quality control issue before installation and they should have notified me that the factory installed the wrong handleset and hinges and that the installation date had to be postponed until the factory had everything correct along with molding that properly fit for the correct handleset. It took several weeks for them to get the correct set in and then they came and replaced them. However, the inside molding had to be replaced with round screw hole covers that stick out and had to be touched up everywhere. They look bad. Plus, bad scratches were done to the outside of the front door during the replacement of the handleset, hinges and molding. They tried to make them look ok with touch up paint but it looks bad and is an eyesore. Also, the front door was swinging in hard when opened and hitting the inside brick wall. They had to install a special spring hinge at the top to have it open calmly and not hit the wall but unfortunately it had to be a black hinge because they don’t make them in antique brass. So now there is a different color hinge at the top. As for the back door, it was not installed with proper wood framing around it for the hinge screws to go into. After the initial installation, the door became crooked the more we used it because the hinge at the top became more loose each day. The screws weren’t going into anything. Also, because the door became crooked, the sweep at the bottom became damaged and needs replacement. Lastly, on the installation date, one installer had to wait a long time on the other installer to arrive and it delayed the completion of the work until well after it became dark. I think this caused the installation work to be rushed and not done properly. Green Star, unfortunately you have an unhappy customer here due to all the reasons above.

Loving the finished product. I got window installs 1st and 2nd floor of apartment rentals. Very happy with the quality, quietness, and slight tint of the windows. And the major selling point being the lifetime warranty and beating the price of many competitors. Thanks to Tony P. good measurements and follow-up and well as the rest of the Crew. Very efficient and professional. Posting pics :)

Joe, our project manager, was great to work with. Effective communication and followed up to ensure the roof was done to our satisfaction. Would highly recommend to everyone. Very satisfied with the outcome of our new roof!

Amazing experience! We had all of the windows and exterior doors replaced in our older home, and the team was great from start to finish. Very easy to work with and very communicative as they measured, ordered, etc. The installers were also wonderful and worked really hard to keep everything on schedule. They took a lot of care with the project and all of the windows, trim, and exterior fittings look so much better.

We had 2 new doors installed. Loved the color, quality & design of the doors. The men who installed were very respectful, hard working & tidy. Days later we noticed a few things that we wanted or needed adjusting (loud sound when opening the sliding glass door). On both occasions my call was returned promptly by customer service and Tony P came out at the confirmed day/time. He is the most respectful and kind person and took the time to make any adjustments needed to correct the issue with the door. He was very professional & takes pride in his work. I’m very pleased w the new doors & the level of service we received.

All personnel from Green Star who were affiliated with my project were outstanding! From Brandon (Sales) to Nate (Construction Project Manager) to the Installation crew led by Giovanni, all were competent, knowledgeable, friendly and professional. The installation crew was careful and protective of my property AND they left everything inside and out spotless! The windows are very high quality for a fair price. Altogether, I'm very satisfied.

We have been very happy with Green Star Exteriors, and particularly with Joe. We got a new roof in 2020 and we recently asked them to do an inspection after a strong storm. They responded immediately and completed the inspection within a day. Very responsive and professional. Highly recommended.

I highly recommend Green Star for your upcoming windows project. A few years ago, they installed 18 windows for me, and I'm very satisfied. However, I did experience minor issues with a couple of the windows. I left a message, and they promptly returned my call on Monday. An appointment was scheduled for Tuesday morning, and Tony P. arrived as promised! He not only resolved the issues but also educated me on the proper operation of the windows. He was exceptional and highly skilled! I give Tony P. a rating of 100/100.