Guardian Protection

PLEASE DONT WASTE YOUR MONEY!! I hope this reaches as many people as it can. Please do yourself a favor and DO NOT BUY furniture from bob’s discount furniture. And ESPECIALLY do not purchase their goof proof protection. I have 3 children and of course we are going to use the furniture a lot. I had the furniture for over two years before ever filing a claim and wasn’t expecting to with Guardian Protection plan .. they sent someone once to clean my furniture and some of the stains did not come out and they then sent someone again and that person broke and ripped my furniture and Guardian THEN denied my claim for a new couch. They made up all these excuses why they wouldn’t process my claim after I spent so much money! I then reached back out to Bob’s to see if they could help me and to tell them how badly I was treated by their protection plan and they said “sorry there is nothing we can do because it is outside of our warranty time” why have me buy a five year plan to “extend” my warranty if it can’t be covered??? This is not the only piece of furniture in my house this has happened with. I am definitely replacing my furniture with a better store … they are called DISCOUNT for a reason. The only reason they got two stars is because the staff was nice at the store but they are nice just to swindle you out of your money and to make sure they talk you into buying a protection plan that THEY KNOW won’t protect your furniture.

They sent a letter made to to look urgent and "official". They do not mention their company's name or website anywhere on the advertisement. They do mention Mitsubishi, though.

They make it sound like I forgot to activate a service and this is the last notice to do so. They want me to pay for their warranty on a vehicle that's already under warranty.

When I called the person on the phone said the company was guardian protection group and she couldn't give prices on the services as she'd have to have someone call me back after giving her my information.

My experience with Guardian has been a great experience when I have had questions about my services/problems with different issues. Guardian customer care services is the best because of their, patients, professionalism, and how quickly issues are resolved with the customer best interest in mind. I truly love this company's services. Thank you for the care you have shown for me and my family's Protection services. Again, thanks for your patience with me when I have had concerns.

Good service. No complains!

So far excellent service.
Thanks

I trust Guardian Protection with my home security needs. There are cheaper products and service on the market but I need a company that I can count on. Guardian Protection is that company!

Installation of equipment and activation of service were done. The technician was polite, professional, friendly, answered all my questions, and explained everything well. He made sure that I understood how to work everything in the system, and he tested everything thoroughly to ensure everything was working properly.

The service repairman was respectful of our home and time. He solved the issue and provided helpful information about Guardian and their products that would be of benefit for the future.

Customer service was great answered all my questions with professional courtesy and politeness

Everyone at Guardian has been helpful and kind. Great job with customer service!