Home Genius Exteriors

My Production Manager Joe and Salesman Ryan were both friendly, courteous, knowledgeable and very professional. We really felt comfortable working with both of them through this process. The contracting crew was fast, efficient and very neat. They were courteous and we were amazed at the speed they finished our job.

Home Genius Exteriors is amazing! I have been impressed throughout the whole process with their high level of professionalism and depth of expertise. Every person I have met throughout my project has been a dream! I honestly believe they care as much about my home and doing what is best for me and my family as I do. I highly recommend!

Long story about my incredible experience so far below:

Our roof and siding were older, losing grit and fading, and we had lost some shingles in a storm. After having another company out that was okay/average, I did some research and read a ton of reviews. Home Genius Exteriors really stood out from the rest, so we decided to setup an appointment.

Our Home Remodeling Expert was named John and he was the best! He did a complete and thorough inspection of our home inside and out (including using a drone). He even went up into our attic mid-summer to see what was going on under the roof. He then took us though all of the photos and videos and explained what was happening. He also listened to what we were hoping to improve. He provided multiple options and recommendations and answered all of our questions and concerns. Next thing I knew we were creating models of our actual home and toggling between different colors, styles, materials, etc. John was extremely patient as it took a while for us to get it dialed in just right. He wrote up our project, helped to find some discounts and areas we could save money to stay within our budget without compromising the end result we were now in love with.

We decided to get a roof, siding, windows, patio door, and gutter replacement to completely makeover and modernize our home. The next day we were contacted by our Home Genius project coordinators Tiffany and Beth to schedule our roof install and to have a technician out to remeasure and confirm our windows/patio door order. I figured it would be a while to get on the schedule...They blew me away. Measurement appointment tomorrow and roof install the next day!

Our measurement technician was named Frank and he arrived on time, took off his shoes without being asked (love that), and his attention to detail was impeccable. He even went as far as to reconfirm our order and to walk us through what to expect with the windows and patio door install. That afternoon Brandon, our Home Genius Project Manager for the roof install, called to introduce himself and provide a detailed timeline for the day of the install and to see if we had any questions. He also informed us when the dumpster and materials would arrive that evening.

The next morning Brandon and the roofing installation crew showed up at 7:00 and began prepping our home, including hanging tarps from the roof to protect our landscaping and even moving all of our deck & patio furniture out into the yard for protection. Then the work really started - the crew was incredibly fast and efficient! They had all of the old roof off in less than 3hrs. By lunch they were done laying the new underlayment and starting to put on shingles. They worked non-stop. The roof was finished by 8:00 and what I really appreciate, is they spent almost an hour cleaning up the jobsite and even using magnets to make sure no nails were left behind in the grass or landscaping. Brandon was terrific throughout the project. He provided detailed explanations of what was happening, provided updates on timing and progress, answered all of our questions, and made sure that the installation was perfect. He even came by the next day to do a second final walkthrough to make sure nothing was missed since it was getting dark the night before.

Roof looks amazing and we could not be happier! Can not wait for the next stages of our home transformation!

The Customer Service Technician was very knowledgeable, and professional in providing me with a clear understanding the process needed to complete my project. I admired his wisdom.

These guys were all amazing. From Blake, to Ryan, to Stace and Dana, to the installers. Everyone was professional and personable. They let us know if they were going to be late, got us paperwork we needed, got us a fantastic warranty & product, plus a great rate and financing, the colors we wanted, & answered all our questions with patience and grace. In fact we're so happy we're having them quote more work! We would definitely recommend them to all our friends and neighbors 😀

I was very impressed with Home Genius’s work. Their employees were very courteous and professional throughput the job. The vinyl siding they installed was done perfectly and is so much better than the builder’s quality siding that was replaced. I won’t hesitate to call them for other home b improvement projects.

The Home Genius Exteriors representative came to my house to provide an estimate. He went on the roof into the attic and around the house to gather the information. I told him I would be moving in a few years so I do not want the expensive package. We went to my dining room where he pulled out his kit of products to show me roof vents they were going to install at the top cap of the roof, drip guards, new better flashing, their state of the art pipe cover, and the latest underlayment tech.

Some of these things are needed but I did not need others. When I said I did not want the new roof vents, he stated his company only does quality roof the right way. His price was outrageous. It was 30% more than the other company.

I asked for the estimate and got a ripped out notepad page with two numbers. One was the price if I did not decide today and the other was the price if I took the deal today. He did not provide a professional estimate or anything that even looked like an estimate a real company would provide.

I am looking at a few more roofers and will not be bullied into an on the spot decision.

The representative is the face of a company and did not perform his job as other company representatives did that came.

Working with Home Genius Exteriors was a great experience from the initial call back after finding them on the internet to completion of my projects. Ali the sales manager was very knowledgeable and answered all my questions thoroughly. I never felt pressured into getting anything done. After deciding on a new roof, gutters and ceiling repair from a roof leak. I was kept in the loop throughout the whole process by the project managers AJ and Dylan. I love the camera link provided so that I could view the progress of my roof installation. The installation crew was friendly and respectful, they worked well together and completed the job in a timely manner. Everyone on the team from sales, finance and project management was easily accessible and responsive. Thanks to Markus, Dana and Kiersten as well. It’s been a pleasure working all of you! Ashley :)

This company was very accommodating to our needs After we signed the contract we looked at many different options to help protect the base due to our low foundation. We also went back and forth on color choices. The company helped us to feel confident in our final choice. They then waited until I was finally ready to complete the project months
later.During the process they kept in touch with us and even made additional trips to discuss changes. We have received many compliments from neighbors we don't even know. Thanks Shawn and Bernard for tracking the job. We really appreciate the workers who tirelessly worked through the high temps to complete this work.

Fantastic communication and installation. I am getting. Roof gutters and siding done. The roof was installed yesterday. It was a great experience Ryan kept me informed throughout the project we needed for wood repaired .this was not unexpected given the age of the roof but Ryan sent pictures of what needed to be replaced as well as pictures with wood replacement. I am looking forward to the gutters and siding next

Kyle was our project manager, and he did an excellent job of communicating progress, and keeping in touch before, during, and after the work was completed. He was able to give us a walk through using photos of the work taken by the team and documenting all of the work that they completed. The team arrived to the job early, and had the job complete in under 7 hours. This included the removal of all the old shingles, replacing any roofing boards that needed to be replaced (it's a roof from 1945, so boards instead of plywood sheets), and installing the new shingles, including a ventilation system, drip edge flashing, and a felt vapor barrier. The finished job looks fantastic. Our family is very happy to have a sealed, weather proof roof again! I highly recommend Home Genius Exteriors for speed, efficiency, quality, excellent value and communication. Thank you to Kyle and his team, Kwanzaa, Dana, and Kiersten.