Home Performance Alliance
Company Highlights
Home Performance Alliance
At Home Performance Alliance, we believe in providing our customers with long-lasting, quality solutions for their homes. Since 2011, we’ve offered premium DuraShield Impact Windows and Doors to residents across Florida and we are now offering bathroom remodeling services in the Tampa Bay area.
Our window and door products are designed to withstand the severe weather conditions that so often impact homes across the state and our 100% customizable bathtub and shower products can be installed in as little as one day.
The team at HPA has more than 35 years of combined industry experience and has successfully completed over 18,000 installations. That’s expertise you can trust. Plus, have total peace of mind knowing your investment in windows, doors and bathroom products is covered by a limited lifetime transferable warranty.
- 54 years in business
- Servicio en Español
- Bonded
- Insured
- Accepts Emergency Requests
- Offers Financing Options
- Offers Senior Discounts
- Offers Military Discounts
View this profile on InstagramHome Performance Alliance (@hpawindows) • Instagram photos and videos
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Homeowner Reviews
Home Performance Alliance
Reviews by Platform
- 3.7 / 5
- 4.1 / 5
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UPDATE: After another call to the non customer service, some so called manager comes out and thinks he knows why the windows are leaking. Says he will send someone out to repair. That was weeks ago, and we have heard nothing. Now it rained again and more water is coming in. These people are dishonest, and don’t follow through with what they say they are going to do. Buy from someone else
My windows were scheduled to be put in August 2023. My fiancé passed away in July, this whole process has been nothing but a headache and if I could’ve canceled I would’ve know how I would be treated in the end. I should’ve listened to the original reviews and not my sales rep. I would advise everyone that I am in contact with to not use this company. My sales rep, Charlie, and every person I have been in contact with was aware of my situation, being a single mother now with three children and how taking off work can be difficult. What are you eating? They assured me that they would do everything they could to not interfere with my work schedule. I have had to take four days off total dealing with this companies mess. If I could give me a zero rating I would. Stay Away from this company, they do not care about their customers.
UPDATE: June 3rd, 2024
I had an employee come out on Wednesday to hopefully finally finish the project that they started 10 months ago. He brought a new screen slider. The lock for the slider he brought was already broken. And it wasn’t passed along that the felt in my slider was improperly put in and he would need another person out here to help. That is another day I get to wait around for them to not finish this job. They were supposed to be here two weeks ago and nobody showed up. I am continuously waiting around for this company to finish the job that they started.
Horrific company
Mr. Paul Purcell was our salesman. He gave us an amazing presentation, detailing all the extra thicknesses that go under the actual tiles, which make your house several degrees cooler. He also explained what HPA does to ensure that the new roof is up to the state insurance code. When he spoke about tile samples and hurricane straps, he actually showed sa.ples to us.
Mr. Kevin Suriel was our Roof Inspector. He did the initial site inspection of our roof.When he completed his inspection, he gave us an estimate of what it could cost to replace our roof.
Mr. Carlos Rojas oversaw all constuction for our site. He touched base with us frequently during the two days his crew was here. He made sure the dumpster was here before his crew
arrived. And it was picked up within a day or so after the roof was finished.
His crew did a good job of covering up any of our shrubbery that was in the way of the roofing process. They worked very hard while they were here and they worked until the sun went down. Before they left, they removed all the roof debris from the ground.
The only other issue that arose was our fireplace chimney needed to be replaced.
So they built us another one! We are very happy with new roof and chimney installed by HPA! Gale & Linelle Hibbard
Arriving on time Rick and his partner explained the scope of the work being done.
Questions were well answered.
Amazing how fast and well done they executed the installation of our windows.
We are WELL PLEASED.
And we would RECOMMEND THIS COMPANY TO ANYONE WHO WANTS A PROFESSIONAL JOB DONE..
NO MESS LEFT. Rick and partner take PRIDE IN THERE WORK...