HomePro

Eugene and Paul were excellent installers. They explained the installation thoroughly. They were very professional. I appreciate their service, especially to us veterans. They are a great asset to your company. Praise the Lord for them.

I just wanted to share my experience with HomePro Mobility. I couldnt walk up to my second level of my home the last 3 years! my grandkids go up to play and I would need to wait for them to come down to see them. Now I can interact with them again! Thank you Paul and Eugene for making this happen and being so great during the process! I would recommend HomePro Mobility to any of my friends or family.

Patrick was kind, informative and thorough. We're making up our minds about the this idea and are inclined to go ahead with the project. If we decide to install the chair lift it will be because of Patrick's presentation.

Gavin has a great personality and puts one at ease during what can be a difficult period for anyone who is in the process of building a home. Got us going on the right path and put together a sensible system for us. We highly recommend Gavin and HomePro.

The service technicians at Home Pro are excellent. Rogelio Johnson was the technician and he is the best. he explained the issue and promptly fixed the issue and also spent time educating us on the app and other related things. HomePro should hire more technicians like Rogelio. The new ones who install are not experienced and don't spend the time teaching home owners on how the system works. Reaching out to HomePro via builder is the fastest they respond. Reaching out directly starts with request for payment.

Update: Within a week of this review, our entire system went down. No one at HomePro will return our call including "Kendrick" in their response below.

Similar to others below— if you have a problem with your HomePro products, you get the absolute runaround. I was told a manager would call me back, that absolutely did not happen. I even dialed the number + extension listed in the responses here. That person is “unavailable.”

I paid for wireless contacts, 3 exterior cameras, and a doorbell camera. All of which are not functioning properly. The cameras only work in live mode and will not show me any history. Half the time, live doesn’t work either. It’s just a constant spinning wheel of death. Though this system and cameras are new, we have been customers for 4 years and have never experienced this.

Patrick was prompt, thorough and very professional with his presentation of the inquired product. He provided quotes and optional payment plans. I was very satisfied with the information shared during my appointment.

Home pro was very thorough in the explanation of my security system. I also appreciated their dedication and attention to detail to make sure it was installed properly. The Technician Castro even made a point to leave and go get another flood light for our home when he realized the one he had on hand was faulty. Quality service and so far I'm satisfied with our Home pro security system.

Pete set up my system and he is amazing. He expertly set up all of my media, then was so patient explaining my system to me. He followed up with me to make sure I was all good, then when I had additional questions and needed a refresher on the system, he stopped by on his way home from a long day to assist me again. I am very grateful for his professionalism and his patience with me.

I had a pleasant experience with Jeremy and Jesus with the installation of both systems.
They were respectful and very courteous of my home and my work time. They explained each system in depth and answered all questions with patience. I give them 5 stars.