Leaf Home Stair Lifts

Original promise of project to be done was not fulfilled. Second, project Mgr. didn't measure shower properly so shower door measurements was incorrect causing inconvenience to us property owner. Subcontractor was excellent on trying to meet homeowners expectations.

Customer service was not good. Contractors pushed my business aside and did not show up often. I was promised upgraded materials for my inconvenience--did not happen

Shower install was ok but the shower head is leaking. Someone is coming out to fix it. Installer really made quite a mess in the basement so I will have to clean that up with a heavy duty vacuum cleaner. I didn't expect that.

Gaps between walls and pan, 1/2 in. Pieced walls at outside of pan.2×s. Won't return phone calls. Didn't fully explain you on get 1 shower door bar. One day no show, no call. Craftsmanship could have been alot better.

You name it, it went wrong. !! But hey, after only 11 days I got to take a shower.

They don't pay the installers that work for them

Very disappointing starting with the sales guy selling the fact that they don’t contract work out they have their own employees. Our installer said he is a 3rd party and self employed. This guy never put down any floor protection, coming in and out of house with wet boots and insulation embedded in floors. He went downstairs made a mess, never covered anything or put back table he moved. Sales guy said they clean up everything as my mom is 93 and that was a selling point. He broke a glass shelf, gouged the bathroom floor, and door, and damaged the ceramic toilet holder which I made him at least calk. Also a glass hanging planter broke and all he could say was it’s old. Contractor wrote out a note stating he would replace glass but have never heard back from him. He told me he honestly didn’t have the money to get the glass until he gets paid for this job. I made him clean up some stuff, and he told me that the sales guy should have never told me he would. He doesn’t know any of the sales people he said he had to go thru that company’s training however that’s it.

As far as I’m concerned they misinformed my mom who spent her life savings on this, and had to deal with cleaning up for days! The shower looks nice but I would never have had this done if I’d know what I know now. Matter of fact she had a couple friends who were looking for showers but she said she couldn’t recommend this company.

Leaf Stairlift Company has always assisted me promptly in sending out a very qualified installer for any adjustments needed on my Stairlift chair.
With my last problem, I thought I would be needing a new chair, but a very knowledgeable Leaf Stairlift installer was able to fix the chair and adjust the seat better for me.
I love my Leaf Stairlift chair and I don't ever want to be without it in my home.

Quick installation, no bother to me at all. Respectful workers all around.

Daniel White came and diagnosed the situation and repaired it. He was a very knowledgeable of how to repair it. Thank you