We would like to recognize the outstanding service provided by Buck Flowers. He is professional, knowledgeable, and extremely attentive throughout the entire process. He took the time to understand our needs and answered all our questions thoroughly.His dedication to customer satisfaction and positive attitude truly set him apart. We greatly appreciate his exceptional customer service.
MaxHome
Company Highlights
About MaxHome
Making Homes Happier
MaxHome is proud to be a leading home improvement company serving residents throughout the Houston, New Orleans, and Baton Rouge areas. Our ultimate goal has always been to provide our customers with only the best home improvement products available at the highest level of service. We are happy to offer best in class products designed to enhance a homes appearance, comfort, and overall value. And you can Relax with Max as your home improvement company, because you will have one reliable and reputable source for virtually all of your home improvement needs.
- 23 years in business
- Bonded
- Insured
- Offers Financing Options
- Accepts Insurance Claims
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Homeowner Reviews
36 reviews
Extremely helpful and pleasant with both presentation of products and pricing. Made the whole experience easy to understand and made both my husband and I feel very confident with the project for our bathroom and we will definitely work with Andrew McClary again.
Andrew McClary was amazing. Very easy to work with and straightforward. These are often stressful conversations & we felt confident moving forward from the go! Excited for our new shower!!!
Needed to upgrade my parents’ bathroom to a walk in shower. Every person from scheduleers to sales team to installer was professional and kind! Isaias N. was our installer. He went above and beyond to get our project finished with quality work in the timeframe promised! Many thanks to him for all the little extras he did without hesitation!
Needed to upgrade my parents’ bathroom to a walk in shower. Every person from scheduleers to sales team to installer was professional and kind! Isaias N. was our installer. He went above and beyond to get our project finished with quality work in the timeframe promised! Many thanks to him for all the little extras he did without hesitation!
Review Report ( Bad experience)
11/18/26
Dear Sir or Madam,
I am writing to formally share my experience with Renuity on December 18, 2025, at approximately 9:00 a.m., regarding a proposed renovation of my upstairs bathroom.
On that date, the sales representative, Mr. Josh Daus, met with me and my husband to discuss the project. During our discussion, I clearly stated that I wanted to keep the same tile design currently installed in the bathroom and did not wish to make any changes. Mr. Josh Daus assured us that this would not be an issue. He further stated that the work would begin the next day and that the entire installation would be completed in one day.
Based on these assurances, he quoted a total project cost of $13,000. I made it clear that I was willing to proceed only if he could keep his word regarding the timeline. Relying on his statements, I paid an initial deposit of $5,000 and signed the paperwork. Unfortunately, we were not given adequate time to thoroughly review the documents, nor were we informed of any cancellation or cooling-off period should we change our minds.
The following day evening, I received a call from another representative who informed me that the project would not begin until sometime in January 2026, as materials still needed to be ordered. This directly contradicted what Mr. Josh Daus had told me and my husband,I explained that the Christmas season timeline was the primary reason I agreed to move forward with the project, and that Mr.Josh never mentioned any delay or material-ordering requirements.
A day or two later, my husband contacted Mr. Josh to clarify the situation. During that conversation, Mr. Josh acknowledged what he had initially told us but then changed his explanation. Subsequently, a contractor visited our home and described a different plan and materials than what we had agreed upon. I immediately stated that this was not acceptable, as it did not match our prior discussions regarding the tile design.
The contractor contacted a supervisor for Texas, with whom both my husband and I spoke. We reiterated that we did not approve of the materials being proposed and confirmed that my husband was present during the original discussion with Mr. Josh. After this conversation, I informed the contractor that I would not be continuing with the project, and he left our house.
In summary, I feel I was misled regarding the project timeline, pressured into signing without sufficient explanation, and presented with materials that were not what we had agreed upon. These issues collectively made me withdraw from the project.
I am therefore requesting a full refund of my $5,000 deposit. I hope this feedback will be taken seriously and used to prevent similar situations for future customers.
Thank you for your time and attention to this matter.
Sincerely,
Francisca Ohanaja
11/18/26
Dear Sir or Madam,
I am writing to formally share my experience with Renuity on December 18, 2025, at approximately 9:00 a.m., regarding a proposed renovation of my upstairs bathroom.
On that date, the sales representative, Mr. Josh Daus, met with me and my husband to discuss the project. During our discussion, I clearly stated that I wanted to keep the same tile design currently installed in the bathroom and did not wish to make any changes. Mr. Josh Daus assured us that this would not be an issue. He further stated that the work would begin the next day and that the entire installation would be completed in one day.
Based on these assurances, he quoted a total project cost of $13,000. I made it clear that I was willing to proceed only if he could keep his word regarding the timeline. Relying on his statements, I paid an initial deposit of $5,000 and signed the paperwork. Unfortunately, we were not given adequate time to thoroughly review the documents, nor were we informed of any cancellation or cooling-off period should we change our minds.
The following day evening, I received a call from another representative who informed me that the project would not begin until sometime in January 2026, as materials still needed to be ordered. This directly contradicted what Mr. Josh Daus had told me and my husband,I explained that the Christmas season timeline was the primary reason I agreed to move forward with the project, and that Mr.Josh never mentioned any delay or material-ordering requirements.
A day or two later, my husband contacted Mr. Josh to clarify the situation. During that conversation, Mr. Josh acknowledged what he had initially told us but then changed his explanation. Subsequently, a contractor visited our home and described a different plan and materials than what we had agreed upon. I immediately stated that this was not acceptable, as it did not match our prior discussions regarding the tile design.
The contractor contacted a supervisor for Texas, with whom both my husband and I spoke. We reiterated that we did not approve of the materials being proposed and confirmed that my husband was present during the original discussion with Mr. Josh. After this conversation, I informed the contractor that I would not be continuing with the project, and he left our house.
In summary, I feel I was misled regarding the project timeline, pressured into signing without sufficient explanation, and presented with materials that were not what we had agreed upon. These issues collectively made me withdraw from the project.
I am therefore requesting a full refund of my $5,000 deposit. I hope this feedback will be taken seriously and used to prevent similar situations for future customers.
Thank you for your time and attention to this matter.
Sincerely,
Francisca Ohanaja
I had an amazing experience with Monitacio Castillo from Max Home installing my Ella Ultra Acrylic Walk-In Tub in a small upstairs bathroom. Monitacio was professional, patient, and walked me through every step of the process so I always knew what was happening. He worked carefully in a tight space and the finished tub looks perfect! I really appreciate his attention to detail and great communication. Highly recommend Monitacio and Max Home!
Daniel and Isaias completed a professional job transforming our bathtub into a walk-in shower. They arrived promptly and did a great job cleaning after them. We can’t wait to use our new shower! We will highly recommend MaxHome to all our friends and family!
We selected Max Home because we had previous work in our Master bath and had such a wonderful experience, we called them back when we needed our guest bath remodel done. It was done professionally, cleanly, and very timely. We were just as impressed this time as last time. The shower turned out beautiful! Thanks Max Home!
2 showers were renovated with tub removals.
-- standard size bathtub/shower
-- custom master shower/jet tub and floor throughout the bathroom.
Both installations were completed well, timely, and at a reasonable price. There were a couple of annoyances so I would rate 4.5 stars, if I could.
I went with MaxHome because of the warranty, contract, documentation, professionalism, and the ability to reach out to management for assistance with an acceptable response.
I'm very pleased with the aftercare which prompted me to review the company. I found the shower floor too slippery and they came back out to install a covering that is much better at no additional charge. They also agreed to cover a slippery bench in the custom shower.
-- standard size bathtub/shower
-- custom master shower/jet tub and floor throughout the bathroom.
Both installations were completed well, timely, and at a reasonable price. There were a couple of annoyances so I would rate 4.5 stars, if I could.
I went with MaxHome because of the warranty, contract, documentation, professionalism, and the ability to reach out to management for assistance with an acceptable response.
I'm very pleased with the aftercare which prompted me to review the company. I found the shower floor too slippery and they came back out to install a covering that is much better at no additional charge. They also agreed to cover a slippery bench in the custom shower.