Moe L
The service technician called ahead and arrived on time. A couple of screens needed replacing because of tears from my cat and he replaced them with pet friendly material that he had in his van! He was friendly, polite, and was done in very little time.
October 9, 2025 · Verified
Catherine
Unfortunately, my sales person was pleasant during the sales pitch process but when I refused to sign the day of the estimate, her attitude quickly changed. First, the guilt trip was applied. Her saying things like, well she must not be very good at her job (not to make the sale immediately). Second, the pressure was applied. Why would I wait and miss the discount applied if I signed then and there. ETC. None of this was conveyed in a pleasant manner. This went on for a few more minutes. Even if the company charged 1/2 the price of competitors and had equal quality, I would not choose NewPro because of way this "estimate" appointment ended applying guilt and pressure.
October 2, 2025 · Verified
Elaine R
The Service Tech, Al R, was prompt, cordial, and did the repair correctly. The window is once again operational. Thank you.
September 17, 2025 · Verified
Jilda C
NewPro did a fantastic job on our home project. From the first consultation to the final installation, their team was professional, knowledgeable, and efficient. The quality of the products and workmanship really stands out, and everything was completed on time. I would definitely recommend NewPro to anyone looking for reliable home improvement services.
September 12, 2025 · Verified
Jeff M
I would say the wait was worth it the installers did a great job I had a couple concerns which was addressed. The plumbers John and his apprentice did a great job very knowledgeable. NewPro rep Damion did a remarkable job a true craftsmen very pleased with his work.
September 12, 2025 · Verified
Russ G
Al R was very quick, efficient and professional. He got here on time, and fixed the issue right away.
September 8, 2025 · Verified
Cape C
Newpro replaced 15 windows in my home. The workers were prompt, polite, fast, and cleaned up in such a way that you’d never even know they were here! The windows are amazing, and I am very happy with the whole process. After they left, I struggled with one window - they were back out promptly and fixed a problem they found upon inspection.
I would highly recommend Newpro . I feel like I have a new house!
August 11, 2025 · Verified
Patrick S
Newpro did a wonderful job on our new picture window. A special shout out goes out to Ivan who installed our new window. He was there from 7:45am til 9:00pm he installed the window and cleaned up extremely well. Ivan was an extremely nice person and if anyone gets him to install your windows just know you are in good hands! Great work Ivan!
August 8, 2025 · Verified
Pamela
Larry our technician we Very Professional and experienced in our porch door problem. He repaired quickly and Perfectly!! Thank you Larry and Newpro!
August 1, 2025 · Verified
Dellicia S
My husband and I recently had a walk-in shower installed by New Pro, and we couldn’t be happier with the quality, functionality, and overall experience. From the in-home consultation to the professional crew that installed the shower, toilet, and sink, everything was handled with care, clarity, and top-tier customer service. We love the dual shower heads, custom shelving, and thoughtful design, and we absolutely recommend New Pro to anyone upgrading their bathroom for comfort, health, or style.
July 30, 2025 · Verified
