One Hour Air DFW
Company Highlights
About
One Hour Air DFW
One Hour Air Conditioning and Heating is family owned and operated. Our company has been in business since 1988. We are open 24/7 365 days a year and charge no overtime or hourly rates. All of our employees are drug tested and background checked nationally. We have an A+ rating with the BBB and we take pride in our customer service.
- 37 years in business
- Servicio en Español
- Licensed
- Bonded
- Insured
- Accepts Emergency Requests
- Offers Financing Options
Promotions
One Hour Air DFW
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$100 Off Repairs Over $500
Receive a $100 discount on any repair services totaling over $500.Mention this offer when booking your service.Terms and ConditionsCannot be combined with other offers. -
Comfort Club Membership
Join the Comfort Club for $15.99 per month and receive annual heating and cooling inspections, 15% discount on repair services, priority scheduling, and 24/7 emergency service.Sign up through the membership page.Terms and ConditionsAdditional $8.99/month for electrical add-on. -
Heros Club Membership
Free membership for police, fire, EMT, active-duty military, and veterans, including annual heating and cooling system checkups, 15% off all parts and repairs, up to $500 towards your next replacement, priority service scheduling, and 24/7 emergency service at no extra cost.Enroll through the Heros Club page.Terms and ConditionsMust be a resident of Dallas, Plano, Frisco, or surrounding areas and provide valid identification. -
24 Months | $0 Interest | $0 Payments | $0 Down
Enjoy 24 months with zero interest, zero payments, and zero down on new HVAC system installations.Contact us to learn more about this financing offer and to schedule your installation.Terms and ConditionsWith approved credit. Call for details.
50 reviews
Jesse M
Just wanted to say Thank You Justin for your service and quality work you did on my home. I called on a Sunday and you were there in no time and when you had to come back the next day you came early before we went out of town for the holiday. We really appreciate you for doing that. I hope other customers ask for you because of the great job you did on mine.
November 28, 2025 · Verified
Karen E
Rocky was fantastic. He’s so kind and personable. He knows my neighborhood and understands what my concerns are and provides fantastic service. It can sometimes be scary to have a man in the home alone, but Rocky comes across as an old friend. He’s so clear and respectful. Hands down would love to have Rocky again
November 20, 2025 · Verified
Darla F
Thermostat popped up with a “PIN NUMBER”
to activate before the system would even begin to work. I was NEVER given a PIN# for anything! Never happened before, so they sent a tech out the next day to fix it, even though they offered to send someone out that same night (8-9)pm! NOT a bit necessary, but was very nice to offer!!!
It was fixed and PIN# was cleared up the very next day with no problems or completely NO CHARGE to me whatsoever, since I’m still under the contract warranty. My purchase was only 1 1/2 years ago. Therefore I was VERY impressed and VERY HAPPY to see how awesome they were at trying to fix this little issue so promptly for me! I have absolutely been so impressed with EVERY ASPECT of this company from purchase to repair! I will always recommend this ONE HOUR A/C & HEAT CO. TO EVERYONE!!
Excellent service from everything
you can imagine, including their Customer Service, which is so awesome. I will NEVER have any other HVAC Co to help me.
I’m a FOREVER Customer!!😊
to activate before the system would even begin to work. I was NEVER given a PIN# for anything! Never happened before, so they sent a tech out the next day to fix it, even though they offered to send someone out that same night (8-9)pm! NOT a bit necessary, but was very nice to offer!!!
It was fixed and PIN# was cleared up the very next day with no problems or completely NO CHARGE to me whatsoever, since I’m still under the contract warranty. My purchase was only 1 1/2 years ago. Therefore I was VERY impressed and VERY HAPPY to see how awesome they were at trying to fix this little issue so promptly for me! I have absolutely been so impressed with EVERY ASPECT of this company from purchase to repair! I will always recommend this ONE HOUR A/C & HEAT CO. TO EVERYONE!!
Excellent service from everything
you can imagine, including their Customer Service, which is so awesome. I will NEVER have any other HVAC Co to help me.
I’m a FOREVER Customer!!😊
October 31, 2025 · Verified
Tucker M
Great from start to finish. My call was answered right away and I spoke to a very professional office assistant who got everything scheduled quickly. Mike, the Technician was on time and communicated well and problem was fixed in about 30 minutes. Very pleased and out the door at a reasonable price. 10 out of 10 would recommend and will be happy to use again
October 18, 2025 · Verified
Michael
It's been a long road, since having my HVAC system put into my house in 2021. I've had many technicians come out and trying to fix issues that popped up consistently. One hour is always been very patient and working with me it all hours of the day and night. But it's been a trial for 4 years trying to figure out what maybe be the problem that keeps having my unit shut down. After speaking with managers and general managers I believe now they have finally solved the issue but Terry one of their technician has been calming spirit during these trials. Very effective very knowledgeable and more importantly with the leadership of 1 hour in his knowledge hopefully now they have fixed the issue. So I pray for calmer Waters in the future and more importantly an effective and well running HVAC system. Thank you Terry thank you 1 hour AC. Thank you and have a blessed day.
October 10, 2025 · Verified
i
Terry was awesome. We just got a checkup and no sales pressure. He gave us some options for us to consider for the future. No “buy today if you want this price!” We really appreciated the straight-forward information!
October 8, 2025 · Verified
Dwayne
Terry came out to determine why the A/C was not working at 8pm on a Wednesday night. He determined that we had a recurring problem with the compressor. After researching our previous issue, the company decided to extend the warranty and actually replaced our outside unit with another system entirely. The work was done very professionally and all landscaping back to normal! We are very happy with the results! We did pay for the original service call, but the system warranty being extended was well worth the price!
September 8, 2025 · Verified
Ashley S
They were able to get a tech out to me in a reasonable time and communicated very well! Mike was amazing and continued to work until he found and fixed the problem. He showed me everything he was doing and walked me through what the issues were. Very thankful for the service
August 22, 2025 · Verified
Michael W
Today on 07/30/2025 Mr.Caleb came out and brought a A/C unit and placed it in our window. What a great guy it was a super honor to meet him,very down to earth!!! He will be the James Bond hero that can fix anything and make sure that your day going great!! Thank you again Mrs. Amanda for all your help and caring for the universe you Rock!! I want to give thanks to your company and mangers for their help!!! New up date Mr.Rocky Smith was like the boxer Sugar Ray Leonard with our crazy AC unit!! The fight only took less than a second. I didn't even have enough time to eat 1 hand of fresh butter popcorn!!! That is how the fight went down. Everything went great and we learned that our Ac need just some more power with some TLC for the fuse box. What a great person Mr.Rocky Smith!!! /Mr.Robert Hoffman, he was like Tom Cruise and Goose coming to save the day in a F-14 Tomcat showing all his awesome talents!! I have to give Mr.Robert Hoffman 3 A+! He was very down to earth ,and had a smooth kick ass awesome leader personality!!! We need more great people like him in this crazy universe!!! The CEO should be very proud of Mr.Robert Hoffman and give him a $5.00 raise, because he was the true reflection of greatness of your company!!!! Why call for Ironman or Captain America ? U don't need them guys when you got Mr.Robert Hoffman kicking it off like AC /DC and Van Halen!!!!!!! Thank you as well Mrs.Amanda for all your help!!! You rock and you are one amazing dispatch!!!
August 4, 2025 · Verified
Katelyn R
Outstanding Service from Start to Finish!
We recently had a new AC installed by One Hour Air and Heat, and I can’t say enough good things about the entire experience. From the initial sale to the final touches, every team member was professional, friendly, and incredibly efficient.
Justin and John were the first to come out and helped us get everything set up. It was a blazing 100°F that day, and they made sure we got a new unit installed the same day, remotely hours after their visit—huge lifesavers!
Josh and Brayden handled the original installation and came back a few days later to disconnect and reconnect the unit while we patched the concrete. They were prompt, courteous, and did a clean job both times.
Brandon was also part of the original install team and did a fantastic job helping get everything in place.
Every technician was knowledgeable, respectful of our home, and made sure the work was done right. One Hour Air and Heat is a top-notch company with a truly dependable team.
We also have a duct cleaning scheduled with One Hour at the end of August after our windows get replaced and we can't wait to see the difference it makes in the dust and our homes air quality.
Highly recommend!
We recently had a new AC installed by One Hour Air and Heat, and I can’t say enough good things about the entire experience. From the initial sale to the final touches, every team member was professional, friendly, and incredibly efficient.
Justin and John were the first to come out and helped us get everything set up. It was a blazing 100°F that day, and they made sure we got a new unit installed the same day, remotely hours after their visit—huge lifesavers!
Josh and Brayden handled the original installation and came back a few days later to disconnect and reconnect the unit while we patched the concrete. They were prompt, courteous, and did a clean job both times.
Brandon was also part of the original install team and did a fantastic job helping get everything in place.
Every technician was knowledgeable, respectful of our home, and made sure the work was done right. One Hour Air and Heat is a top-notch company with a truly dependable team.
We also have a duct cleaning scheduled with One Hour at the end of August after our windows get replaced and we can't wait to see the difference it makes in the dust and our homes air quality.
Highly recommend!
July 23, 2025 · Verified