ProEdge Remodeling

We had an exceptional experience learning about the types, features, and options of the Windows ProEdge Remodeling makes and installs! The Product Representative was knowledgeable, and helpful. He listened to our concerns, and answered all of our questions. The Window quality is impressive. Our comparative estimates came up with very high pricing and Did not care what the prior window failed. The quality we were shown by ProEdge Remodeling was clearly demonstrated. What a relief to work direct with a Manufacturer and Installer! The pricing was well within reason. We are very happy with the huge triple pane Window we chose from ProEdge Remodeling! The name brands we had purchased prior to this, we had to replace 3 times over the last 18 years.. and this window is wall size if you can imagine!9
We look forward to the long lasting quality that was demonstrated during our estimate! Thank you ProEdge Remodeling it was a pleasure doing business with you!
I will post a photo once the window is in!

I am glad we decided not to use ProEdge. We were feeling pushed into choosing them and signing at what we thought was just an estimate that took almost 2 hours. We were starting to feel uncomfortable. The price changed three times the more we kept saying we wanted meet with more companies and get other quotes and the price was too high for us. They wanted over $3400 for one storm door and would discount it to around $2600 if we signed and committed right then and there. The price shocked us because the person who installed the door roughly a month ago told us around $500-$700 for a storm door to be made custom and then the cost of installation. We have had 3 quotes after ProEdge that have come back with quotes around what we initially anticipated for equal quality doors. I honestly don’t blame the salesman after reading other reviews he was just trying to do his job, but sometimes it is just best to give the actual real quote and let the homeowner decide. I also didn’t love that they were not transparent about the break down of where that $2600 or $3400 would be going, I asked and was shown a custom door price of slightly more than $2600 which is over priced compared to two other well known window/door companies but also means installation would be double/triple the cost of the other quotes we received. Writing this review for other homeowners that may be like us that need to get the job done but are not able to afford $3400 for one door.

Initial Meet and Greet. Factory Representative Patrick was sent out to us from Warwick. This wasn't our 1st window contractor to come out so we aren't completely clueless on window structure and rough cost. Patrick never gave us a salesman vibe. He was comfortable and we were also. He was personable, knowledgeable and both audibly and visibly professional. The windows ProEdge assembles themselves(yes, no 3rd party they make their own windows)is by far well thought out and built. Stronger material, silver on the inside of their glass instead of the outside so cleaning doesn't break it down, better uv filtration. All this was demonstrated by actual demo size windows Patrick carried in with him. Considering the window is far better constructed than comparable competitors; the cost is affordable if not better. ProEdge has a new customer. Definitely will post another review after the install and a few months with their windows in place. We would recommend ProEdge and Patrick O'Neill.

I’m totally 💯 % pleased with my recent experience with ProEdge. My new windows are extremely beautiful and well designed/ built to last a lifetime! The team behind the project as well as the direct installation team are very knowledgeable and dedicated to their work. They were professional and respectful of my home.
I would highly recommend them to anyone who is interested in window installation/replacement.

The tech reps were very courteous and friendly. When they were done with the windows they did a fantastic job of cleaning up. I would definitely recommend this crew that installed my windows. Thanks guys for the wonderful job you did!!!!!

Xavier Rodriguez was a very professional, very personable gentleman. There was not a lot of sales pressure, and everything was thoroughly explained and he was genuine. The price was very high.

So far Costume Built has been a pleasure to deal with. They keep their appointments and are very professional. Have answered all of our questions so far. Our roof is scheduled to be completed in the near future so I cannot comment on their workmanship.

Custom built is a terrible company to work with. Salesman's lied about what was getting done to my house. He showed us a picture of my house and my detached garage. He stated that they would be doing the roof on my house and nothing on the detached garage. We agreed to that. However when he wrote the paperwork up he checked boxes stating no garage or porches. This seemed correct to us because we knew the detached garage wasn't being done and we have no covered porches. The company ONLY did the main roof and then when I asked why the rest or lower portion of was roof wasnt done. I was told that wasnt included in the quote. They consider the lower portion as garage and porch. It would have REALLY been great if the saleman would have said that the lower part of the roof wasnt being done. Dont trust this company. I paid an ungodly amount for a terrible job

Was very thural with things

I got a call from them but I told the man that called that I did not want to do business with them. He made me extremely angry. He kept insisting that my husband be there to make the decision. I told him over and over that this was my decision and that my husband did not need to be there. He would not accept that a woman is capable of making such a decision so they lost my business. I do not do business with idiots!