RoofTek

We had a great experience working with Andrew Mullen at RoofTek on our mutual client’s home in Grantsville. Andrew did an amazing job from start to finish. He was prompt, easy to communicate with, and very helpful throughout the entire process. He also took the time to help our clients choose the right roof color, which made a huge difference in the final look of the home. Very pleased with the professionalism, responsiveness, and quality of work. Highly recommend!

I live in Cache Valley and we recently had a thunderstorm roll through the area with significant winds. A small portion of our asphalt shingle roof was blown off as a result of the strong winds. I called Rooftec and got a hold of Hunter. He came to my home the next day and quickly diagnosed the problem and repaired the damaged section of roof. He also inspected the rest of the roof to ensure that there was no other damage. Hunter was friendly, knowledgeable, and pleasant to work with. I am impressed with Rooftec and highly recommend this company.

Good contact. Followed up with us at all stages. Chris keep us informed at all stages. Came when they said they would. Done in one day and cleaned up everything.as they went. Very professional. Would certainly recommend them. Great to work with.

Did the roof in October. Got a notification of lien on my house because the supplier is saying that RoofTek did not pay them. If you are working with them now ask for lien waivers. The roof has a leak now. After 3 calls and 2 e-mails over 2 week span, no one reached out or showed up after 2 weeks to fix or even look at it.

SCAMMERS
This company last fall did door-door sales calls
Gave my 91yr old dad with dementia 2 bids
1-roof replacement
2-roof repair
Made him give a $500 deposit to hold pricing
We have decided to go with a different option on the house with him being 91, we have not scheduled anything & have not had any work performed. We have been calling there office since Dec Jan Feb to get a refund of the deposit $500, we are unable to speak with a supervisor/ manager about this situation with over 10 phone calls & 2 emails sent
Still no response or refund
Beware of there follow through
Mr. Pixton

RoofTek did an outstanding job from start to finish. Their team was professional, knowledgeable, and easy to work with. They showed up on time, communicated clearly throughout the process, and delivered high-quality work that exceeded my expectations. The crew was efficient, respectful of the property, and left everything clean when the job was done. If you’re looking for a reliable roofing company that stands behind their work, I highly recommend RoofTek.

I hired them to fix a leak and remove a swamp cooler. They miss diagnosed the leak. They now want more money to come and fix the actual leak after I found the actual leak. I took me weeks of calling just to get them out originally. They left a mess i had to clean up. I had to move their trailers off my yard so they weren't there all weekend. I still have a leak and have paid over 6000 dollars. Don't use these unprofessional hacks. Tried contacting chris was told a new contract was needed. they want more money to fix what they missed. Thanks for the great customer service.

I’m writing this because my wife has been trying for weeks to get help from someone at RoofTek and keeps getting ignored or blocked from reaching a manager or owner. I’ve watched her spend days off work trying to handle things that should’ve been handled by their project manager, and it’s been nothing but frustration from start to finish.

Dumpsters and materials didn’t show up when promised. Our garage door was dented. They screwed our soffit shut without asking, which ended up trapping bats inside (a federal issue, by the way). They even started tearing off the shed roof after my wife clearly told them not to touch it. Thankfully, she caught it in time.

Then came the invoices — every one different from the last, with no consistency or clear explanation. We mailed a check trying to do the right thing, and before the insurance check even cleared, RoofTek filed a lien on our home. The amount shown on their website doesn’t even match what we were billed. It’s been a complete nightmare.

The only good part of this experience was the actual roofing crew. Those guys were kind, respectful, and worked hard in the heat. My wife even brought them water and snacks because they deserved it. The problem isn’t the workers — it’s the total lack of accountability, communication, and follow-through from management.

We just want this resolved and to move on. It shouldn’t be this hard to get answers or basic respect after paying for a major home project.

Part 2:
Just when we thought it couldn’t get worse, my wife finally got a call from someone claiming to be a co-owner. At first, things seemed fine — finally someone listening — until another man suddenly jumped on the line, got angry for no reason, and threatened to put our house into foreclosure. Absolutely unbelievable.

We were lucky the dash cam in our car caught the conversation, so there’s no denying what was said. The level of unprofessionalism and intimidation is beyond words. Via payments. We have documented that she is trying to make the payment as the RoofTek team are trying to over charge. My wife has asked for an itemized invoice. We look forward to moving past this. If anyone is wanting to speak with us. Please click my profile and I can share proof. Thanks!

I highly recommend Rooftek. They were competitively priced, quality installation and name brand products. The scheduling was a little concerning but they met our deadline and sent Chris and the A team and had the whole project done in 6 hours. We love the color and the finished product.

Chris was very professional and easy to work with. His crew started bright and early and had the whole roof finished before noon. We will gladly recommend Rooftek to friends and family going forward.