eric
We've used Joplin's for years and have always been happy with all the techs that have visited. Great customer service. No high-pressure selling. Always gives advice on keeping our equipment running efficiently. Donovon was particularly helpful on our last service. We highly recommend Joplin for any service you may need.
March 7, 2025 · Verified
Janis N
So incredibly impressed with the service provided by Bill Joplin and his staff! The technician was amazing and spent a lot of time assessing my 4 HVAC systems, changed the filters and educated me on how heat pump system works when temperatures are below freezing. Highly recommend this outstanding company. 😍
March 4, 2025 · Verified
Christine C
Been using Joplins over 20 years and never had a bad experience. Today was no different. This morning we had something wrong with our air conditioning unit and had Donovan come out to help us. Can’t say enough good things about him. Super knowledgeable, courteous, and was very helpful explaining the issue to us. Highly recommend.
February 26, 2025 · Verified
enda H
Donovan was extremely professional while he competed the maintenance of our AC unit. He explained everything that he found in our attic, and he was done in a timely manner. We have enjoyed being on the maintenance plan with Joplin’s to make sure that our AC and heater are working properly.
February 26, 2025 · Verified
Casey L
When my heater went out, I called Bill Joplin's, and they exceeded my expectations. They had the part in stock and were able to come out first thing Saturday morning to get everything running again. Their team is honest, reliable, and genuinely cares about the homeowner. The level of service they provide goes above and beyond, and every interaction I've had with them has been incredibly positive. I highly recommend them. Special thanks to Ja'Neetria for coordinating everything.
February 24, 2025 · Verified
Kristen A
We have always been pleased with Bill Joplin’s. Their techs are always so personable and knowledgeable, and make sure to clearly explain any services or recommendations they make. They are honest and we appreciate how they don’t try to upsell you, especially when performing our biannual maintenance checks. We’d recommend them to anyone!
January 10, 2025 · Verified
Dave D
Joplin’s did everything they said they would do, when they said they would with great people and great service. Their prices came in aggressive but fair. You’ve gotta have “A guy” for everything and I have my HVAC guy. Grant took his time and did a great job explaining my options. Rogelio and his crew were prompt, polite and very respectful of our home during the install completing it on time and leaving everything cleaner than they found it. Joplin’s is the only call you need to make.
December 13, 2024 · Verified
Linda S
We have always had the greatest service from Joplin’s. Over the years, we have had the pleasure of working with several different technicians. Greg Flatten is very knowledgeable and gave us excellent service. Thanks again to Joplin’s Air Conditioning and Heating!!
December 8, 2024 · Verified
Mike S
My technician, Michael Cockerharn, has been my go-to professional for over 10 years. He visits twice a year to ensure both units are running at their best. Michael is friendly, courteous, and incredibly honest. I truly appreciate his dedication and excellent service. Thank you, Michael, for your years of outstanding work with Joplin!
December 1, 2024 · Verified
Gary C
The professional and personal technician provided our heating system a full annual check-up last week. We have used this service of over 15+ years, both spring and fall.
Again this year the service person (Jason) was on time, extremely courteous, and professional. We have trust in the work that each service person provides each visit, and we are always pleased with their visit and the outcomes.
Joplin's is the very best, I endorse them without reservation.
Gary Clay, McKinney, TX
November 21, 2024 · Verified
