I unfortunately had a terrible experience with Thrasher and would never recommend them for driveway repair. If I could give them zero stars, I would. I hired Thrasher to lift my sinking driveway because there was approximately a 2-inch drop between my driveway and garage. During my initial consultation, I was told the driveway could be raised to be level or flush with the garage. I also paid to have the entire driveway caulked.
The results were incredibly disappointing. The caulking looked rushed and sloppy, with large patched areas that were uneven and unsightly. Even worse, after the driveway was lifted, there was still about a 1-inch drop at the garage. When I questioned the crew, they told me they "never make it flush," which directly contradicted what I had been told during the estimate. They agreed to raise it again.
That second lift only made matters worse. They had to drill into the driveway again, causing a chunk of concrete to break off. Their repair was poorly patched and very noticeable. They also left expanding foam visible on both the top and side of my driveway and made no attempt to clean it up. Even after four rainstorms, the yellow foam stains remained.
I contacted Josh to express my concerns and asked him to come inspect the work himself. After he came out, he said he would send the crew back to patch the cement better. I specifically requested a different crew because I had completely lost confidence in the original team, but I was told they deserved the opportunity to fix their mistakes.
When they returned, they cut a large square out of my driveway and repoured it. Unfortunately, the repair looks no better than before. What started as a driveway with a simple settling issue has turned into one that looks patched, damaged, and embarrassing.
My driveway went from bad, to worse, to something I'm honestly embarrassed to have in front of my home. Between the poor workmanship, broken promises, lack of attention to detail, and refusal to send a different crew, this was one of the most frustrating contractor experiences I've ever had. I cannot recommend Thrasher for driveway lifting or concrete repair.
The results were incredibly disappointing. The caulking looked rushed and sloppy, with large patched areas that were uneven and unsightly. Even worse, after the driveway was lifted, there was still about a 1-inch drop at the garage. When I questioned the crew, they told me they "never make it flush," which directly contradicted what I had been told during the estimate. They agreed to raise it again.
That second lift only made matters worse. They had to drill into the driveway again, causing a chunk of concrete to break off. Their repair was poorly patched and very noticeable. They also left expanding foam visible on both the top and side of my driveway and made no attempt to clean it up. Even after four rainstorms, the yellow foam stains remained.
I contacted Josh to express my concerns and asked him to come inspect the work himself. After he came out, he said he would send the crew back to patch the cement better. I specifically requested a different crew because I had completely lost confidence in the original team, but I was told they deserved the opportunity to fix their mistakes.
When they returned, they cut a large square out of my driveway and repoured it. Unfortunately, the repair looks no better than before. What started as a driveway with a simple settling issue has turned into one that looks patched, damaged, and embarrassing.
My driveway went from bad, to worse, to something I'm honestly embarrassed to have in front of my home. Between the poor workmanship, broken promises, lack of attention to detail, and refusal to send a different crew, this was one of the most frustrating contractor experiences I've ever had. I cannot recommend Thrasher for driveway lifting or concrete repair.
