Service Experts Heating & Air Conditioning

A couple of years ago, my Parents AC went out in the middle of the summer and Donovan was able to come out that same day, you made sure to come out Especially because they were senior citizens.
I have to say that on Memorial Day weekend, Sunday afternoon I went to visit my parents and noticed their AC was acting up. I called Joplin’s and they connected me with Donovan. He quickly called me to let me know his ETA and the trip cost. He got there within the hour And Quickly found the issue, we had a clogged drain. He went over the cost, fixed it, and we were so appreciative that he came out and did such a nice and thorough job especially considering it was Memorial Day weekend. My parents and I truly appreciate having Donovan come to our house and we will be changing our Maintenance and future service to Joplins!

We recently had our entire air conditioning system replaced in our new home by Joplin's Air Conditioning and Heating and we couldn't be happier with the results. From the initial diagnostics and consultation to the final walk-through, their team was incredibly professional, knowledgeable, and efficient. They presented us with multiple options in all ranges of budget and we never felt pressured in a certain way. It is obvious that this company truly cares about providing their customers an excellent work product. The technicians were punctual, explained everything clearly, and worked meticulously to ensure the installation was flawless. They even went above and beyond by leaving a delightful "welcome to the neighborhood" thank you gift! The new systems have already made a noticeable difference in our home's comfort and efficiency. We highly recommend Joplin's Air Conditioning and Heating to anyone looking for reliable and trustworthy air conditioning/heating services. They truly stand out for their attention to detail, commitment to customer satisfaction, and overall excellent service. We are customers for life. Thank you Joplin's Air Conditioning and Heating!

Our family has been with Joplin's for years. We utilize their yearly maintenance contracts and are extremely satisfied with the expertise of their technicians and responsiveness of their team. One of favorite techs is Donovan. He is prompt and very personable and will break down everything so that we fully understand if there are any concerns. We trust Donovan completely. Highly Recommend.

I've used Joplin's for years and their techs are always very knowledgeable and professional. Jason has been my go to service tech and he does a great job. He's very personable and takes the time to explain exactly he is doing and how my systems are performing. I would highly recommend Joplin's to anyone needing HVAC service for repairs or complete system replacement. They will always give you honest, professional and quality performance.

We have maintained our association with Joplin's since 1995. As a matter of fact, they installed our HVAC systems when the the home was constructed. We found excellence by staff and maintenance techs. While all of the techs have been top-notch we found Greg Whitaker to be superior for us. Mr. Whitaker is a Master Technician and it shows. We couldn't ask for more. He is the best. 5 stars.
Larry and Carla Guthrie

My wife and I have been long-time customers of Joplin's and have always been extremely satisfied with the service we receive. We have a yearly maintenance contract, and Donovan was our Service Technician for this service. Donovan arrived in a timely manner and did an excellent job explaining and performing the maintenance checkup. He was knowledgeable and respected our property and time. We would be very happy to have Donovan return for future services. Thanks!

Bill Joplin's has been taking care of my heating & air needs since 2008. They have always been professional, have integrity, respectful, and fair. They hire those qualities in there staff also. I wanted to write a review about one technician Vito #566 he came to my house 2 days before Christmas when my heat went out and it was super cold ad and had family flying in. He was so nice and it was the weekend also. Apparently a wire had melted on the metal of my unit and that was the problem of why the heat was not turning on. Not making contact to turn heat on. He fixed it, replaced the wire, and all was well working again. I liked his attention to detail and style so much I asked for him again 4/8/2025 regarding my air maintenance. Although the news wasn't so good about a possible leak, and needing a new capacitor he was honest and put Freon back in the unit 2 lbs. and replaced the capacitor hoping to get me through the summer as I don't have the funds for a new unit right now in this economy. He understood and gave me a pretty good chance it will make it through this summer, and I can replace next year. He is very understanding, caring, and great at his trade! Thumbs up for a great employee like Vito. Joplin's is lucky to have him!

Our experiences with Joplin have been excellent for many years. Greg is our current Madter Tech…he is extremely knowledgeable and provides excellent service. We trust Greg’s recommendations and suggestions. Joplin does not try to sell anything that is not needed. Highly recommend Joplin for your Heating and cooling needs!

Greg from Bull Joplin’s did an excellent job on my air conditioning unit’s annual maintenance. He diligently checked the unit and even washed the coils on the outside portion of it as well. I received a report via email detailing the work done. Needless to say, I was very pleased with everything as a whole, including Greg’s timely arrival.

We've used Joplin's for years and have always been happy with all the techs that have visited. Great customer service. No high-pressure selling. Always gives advice on keeping our equipment running efficiently. Donovon was particularly helpful on our last service. We highly recommend Joplin for any service you may need.