Universal Windows Direct
Company Highlights
About
Universal Windows Direct
Exterior Remodeling Services That Deliver a Lifetime of Value
As an exterior remodeling company dedicated to delivering exceptional home improvement solutions, Universal Windows Direct is here to transform your living space into a haven of comfort and beauty. With over 21 years of industry experience, we have earned a reputation for providing high-quality products and unparalleled customer service.
Our commitment to excellence is reflected in every window, door, siding, gutter, and roofing product we offer. We prioritize energy efficiency, durability, and customization, ensuring that your home not only looks stunning but also maintains optimal performance. Discover the difference that Universal Windows Direct can make in enhancing your home’s aesthetic appeal and functionality.
- 23 years in business
Frequently Asked Questions
Does Universal Windows Direct - ENT offer free project estimates?
Yes, Universal Windows Direct offers free project estimates.
What is Universal Windows Direct - ENT's warranty or guarantee policy?
Universal Windows Direct offers a comprehensive warranty that lasts up to 30 years.
Are there any services Universal Windows Direct - ENT does not offer?
Universal Windows Direct does not offer interior remodeling services such as kitchen or bathroom renovations, flooring, or interior painting.
Does Universal Windows Direct - ENT have any eco-friendly practices or accreditations?
Universal Windows Direct integrates energy-efficient windows, roofing, and attic insulation products into their services.
What safety measures does Universal Windows Direct - ENT have in place during projects?
Universal Windows Direct implements several safety measures during projects including proper licensing and insurance, trained installers, use of personal protective equipment, proper tools and equipment, manufacturer's guidelines, inspection and preparation, secure installation, and clean-up and disposal of potential hazards.
How does Universal Windows Direct - ENT manage and dispose of construction waste?
Universal Windows Direct manages and disposes of construction waste through waste minimization, recycling and reusing of materials, dumpster and bagster services, and compliance with local and national waste management regulations.
What is Universal Windows Direct - ENT's preferred method of communication?
Universal Windows Direct's preferred method of communication is phone calls, email, online contact forms, and SMS/text messaging.
What financing options does Universal Windows Direct - ENT offer?
Universal Windows Direct offers reduced rate financing and no interest, no payments plan.
Does Universal Windows Direct - ENT assist in securing financing?
Yes, Universal Windows Direct assists in securing financing for customers through their partnership with GreenSky.
Promotions
Universal Windows Direct
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Buy 2 Windows, Get 2 Windows Free
Purchase two windows and receive two additional windows free. Minimum purchase of 4 windows required.Contact Universal Windows Direct to schedule a free in-home estimate and mention the promotion.Terms and ConditionsMinimum purchase of 4 windows required. Restrictions apply; call provider for more details.Expires 08/29/25
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$100 Off Each Unishield Plus Window
Receive $100 off each Unishield Plus window purchased.Present the coupon during your estimate appointment to receive the discount.Terms and ConditionsMust present coupon at time of estimate. Not valid with other offers or prior purchases.Expires 08/29/25
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$500 Off 5 or More Windows
Save $500 when you purchase 5 or more windows.Contact Universal Windows Direct Manchester to schedule an estimate and mention the promotion.Terms and ConditionsValid for purchases of 5 or more windows. Contact for more details.Expires 08/29/25
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Windows Buy 2, Get 2 Free
Buy two windows and get two additional windows free. Minimum purchase of 5 windows required.Contact Universal Windows Direct Oakwood Village to schedule an estimate and mention the promotion.Terms and ConditionsMinimum purchase of 5 windows required. Valid on window sizes 0-101 U.I. Restrictions apply; call for details.Expires 08/29/25
Homeowner Reviews
Universal Windows Direct
Reviews by Platform
- 4.2 / 5
Only show reviews that mention…
14 reviews
Christopher K.
They are nice
ROCHESTER, PA · July 4, 2024 · Verified
Tracey G
From sale to final install was nothing short of Stellar! The rep Carlos took care of everything quickly and professionally. The install team came saw and conquered 29 windows on a 100+ years old house in one day. Thanks to Joey, Jeff and Kota for making this such a good experience.
October 10, 2023 · Verified
Harry G
Just had them installed so I cannot give a good weather review for performance yet. But the installers we had were very friendly and courteous. The windows do appear to be of much higher quality than my old Simonton windows. Had 10 windows done and if they do well will be doing the rest. Great job so far!
October 4, 2023 · Verified
LisaI
The team of three guys were amazing!!! I have never seen a crew work so well together! It was the best experience I have ever had with any contractor. They worked from the moment they walked in and didn’t stop for anything!!!! Amazing!!! The whole job was complete in about 4 hours including clean up. This is just a few pictures not all.
September 20, 2023 · Verified
Sara W
The BEST!!
Dan called to let us know his eta, was respectful of property, knowledgeable and fast at fixing an issue with our window as well as with a door lock. He gave advice for window care as well as with a window tag that had come off. Dan was seriously just all around a pleasure to have in our home.
Thank you Dan W!
Dan called to let us know his eta, was respectful of property, knowledgeable and fast at fixing an issue with our window as well as with a door lock. He gave advice for window care as well as with a window tag that had come off. Dan was seriously just all around a pleasure to have in our home.
Thank you Dan W!
August 30, 2023 · Verified
Aja R
The team of 4 guys came right on time and started promptly. They were courteous and very hard working. They kept their work areas clean and ultimately my house as well. They installed 18 windows and a patio door in about 4 hours.
June 13, 2023 · Verified
Polly P
Sales person was terrific, and once they got out here, professional and got the job done and quick. I'm finally after 3 years enjoying the nice breeze in my house. Love it and the cat loves sitting in the window.
1st pic is before.. the 2 others our now.. love them. And loved the value.
1st pic is before.. the 2 others our now.. love them. And loved the value.
June 7, 2023 · Verified
Mathias S
Windows looks great, installation was as expected.
However the sizing was on the small side on 2 of the windows, we feel draft from the side of the windows.
Slider window have lots of frame and the glass is 5x6in smaller than the original window.
The window trim on the outside are not matching our other trim.
No one have called back too follow up on the installation and windows.
However the sizing was on the small side on 2 of the windows, we feel draft from the side of the windows.
Slider window have lots of frame and the glass is 5x6in smaller than the original window.
The window trim on the outside are not matching our other trim.
No one have called back too follow up on the installation and windows.
May 13, 2023 · Verified
Stan P
We would not recommend Universal Windows Direct, and this is a very disappointing review about work that never happened. We had one sales rep come to our house and spend two hours selling us on work claiming it was the best possible price. We declined because pressure sales tactics are rarely conducive to good consumer decision-making. The next day, a company rep called us and said they were offering rebates for the work, as long as we were ok with a sales manager coming on a subsequent day – we agreed. A few days later, another sales rep, not a manager, came by and said the work couldn’t even be done as stated due to some architectural issues with our house. We never received an updated quote either. We had another window company come out, and that company had no issues giving us a quote and all the details. We called Universal Windows back and finally got to a manager, who asked us to send pictures of the windows, so that he could send us an accurate quote. It’s been almost two weeks, and we’ve had zero response from Universal Windows. No emails, no return calls, absolutely nothing. We wasted hours on the appointments, phone calls, and emails all to no avail. This experience was a total waste of our time, and although Universal Windows has been very friendly in communication, nothing has come of it. We will likely never know what they can and can’t do for us or how much it would have cost.
October 28, 2019 · Verified
Elizabeth F
Jason, Dustin and Mike did a wonderful job! I got all 23 windows replaced on a 1929 home and they look amazing! They were friendly, introduced themselves, worked hard and went the extra mile to make sure everything was installed perfectly.
October 17, 2019 · Verified
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