Universal Windows Direct of Ft. Wayne

Universal windows direct did a thorough job assessing my need to install a new window in my eating area. They let me know they wanted my business and gave me a reasonable price. The window is quality and they did a beautiful job installing it. They installed it from the outside in and had to remove siding but replaced it the same day. The finishing work on the inside is excellent also. The pictures were taken before the trim was painted.

Overly pushy salesperson (probably the most over the top I’ve dealt with). Window estimates were over 10k more than the provider we went with. I’m sure their product is great, but very costly.

They've replaced the majority of our windows. They still have a hard to find one (because of size) left to do, but it will be installed in October. They did drywall work in a bedroom. We were very happy with the work, and the prices. Everyone is very nice at the company. We would hire them in the future!

They've replaced the majority of our windows. They still have a hard to find one (because of size) left to do, but it will be installed in October. They did drywall work in a bedroom. We were very happy with the work, and the prices. Everyone is very nice at the company. We would hire them in the future!

These guys are top notch. We needed all the windows replaced in our Sun Room, along with a siding issue, and they did it all. They were fast, efficient, and I was really impressed with the quality of the workmanship. A few months later I had them come out and replace a big picture window. They were done in about 2 hours and, again, excellent work. I will hire these guys for the rest of the windows once I have my pennies saved!

Update: We are using them again for our new home that has original windows to the house (1997). We love UW windows and would recommend to anyone we know!

We recently bought our house that was built in 1910 and had almost all of the original windows. It made for chilly days not only outside but inside our home! Marc and his team came out to help replace our windows and our house looks almost brand new! We are so thankful for the time and effort these guys (Marc, Kris, and Bobby) put into our old house that needed some TLC and now my husband and I are able to enjoy the winters (and summers when the AC is on) in the comfort of our warm home thanks to Universal Windows!

Update: We are using them again for our new home that has original windows to the house (1997). We love UW windows and would recommend to anyone we know!

We recently bought our house that was built in 1910 and had almost all of the original windows. It made for chilly days not only outside but inside our home! Marc and his team came out to help replace our windows and our house looks almost brand new! We are so thankful for the time and effort these guys (Marc, Kris, and Bobby) put into our old house that needed some TLC and now my husband and I are able to enjoy the winters (and summers when the AC is on) in the comfort of our warm home thanks to Universal Windows!

Mark has not only installed egress windows for us he’s done extensive remodeling. We love him! He does what he says, his crew is great, he’s on time (as much as able due to supply issues), he’s friendly and helpful. Quality is terrific! We have already referred him to one friend and recommend him highly.

I had to wait a few days to post a review, as I was overly excited and didn’t want to sound too excitedly crazy.

I’m so happy with these windows!

Mason, was the one to help set up the process. He answered all the questions and was super helpful with suggesting windows that would work better for certain areas.

We had 16 windows installed and the team that came out did very thorough and quick work of it. Chris and Bobby were their names, very nice people, very professional. They were very understanding with my crazy dog hanging out around them being nosy.

Marc Faylor was very professional and due to the global pandemic or supply chain issues we did have to move our installation date back, but it’s completely understandable and the company communicated these issues very well.

These windows are AWESOME. They replaced the Pella windows that came with the house when it was built. The old windows were over 30yrs old and were a nightmare. These new windows open with ease and the screens are beautiful and hardly noticeable.

I am so glad I selected this company! They even stated they would place a coil above my bay window in the future. Everything looks fresh and clean. Thank you so much Universal Windows

I had to wait a few days to post a review, as I was overly excited and didn’t want to sound too excitedly crazy.

I’m so happy with these windows!

Mason, was the one to help set up the process. He answered all the questions and was super helpful with suggesting windows that would work better for certain areas.

We had 16 windows installed and the team that came out did very thorough and quick work of it. Chris and Bobby were their names, very nice people, very professional. They were very understanding with my crazy dog hanging out around them being nosy.

Marc Faylor was very professional and due to the global pandemic or supply chain issues we did have to move our installation date back, but it’s completely understandable and the company communicated these issues very well.

These windows are AWESOME. They replaced the Pella windows that came with the house when it was built. The old windows were over 30yrs old and were a nightmare. These new windows open with ease and the screens are beautiful and hardly noticeable.

I am so glad I selected this company! They even stated they would place a coil above my bay window in the future. Everything looks fresh and clean. Thank you so much Universal Windows