Linda K
We ordered a new Andersen patio door to replace our 33 year old Andersen door.
We were warned at the beginning that lead times were running about 90-120 days. It arrived shortly before the 120 days point. Awesome!
They were able to install it on Friday of the same week. That was great news. The installer was pleasant and completed the job in just a few hours.
Over the weekend we noticed that the trim hadn't been installed properly. It was uneven, and it had covered part of the brackets for our blinds. We had asked prior to installation if we should remove them, but he assured us it would be fine.
I reached out on Monday morning and they asked for photos, which I provided. They sent someone out and they reinstalled the trim to fit properly, after having us remove - you guessed it - the brackets. The new installer told us they are trained to follow the paint lines and baseboards, even if it makes the trim uneven. We did suggest they ask the customer in the future.
So, we have a new door, they fixed our install issue right away, and all I have to do is touch up the paint a tiny bit along the door frame.
Our salesman was awesome, the door arrived as promised, and while there was a minor hiccup with the install, they made it right with no waiting and no fuss. I can definitely recommend Western Products.
July 28, 2025 · Verified
Jodi P
Product is terrific and installers were professional, friendly, and did a fantastic job of cleaning up post-install. I was especially impressed by their attention to detail and made absolutely certain everything was done correctly.
They replaced a sliding glass door that was original to the house when it was built I. 1968! Needless to say, there was plenty to replace and repair to get the install of the new door, perfect.
July 21, 2025 · Verified
Mark E
Western products did an amazing job of siding my home. They started promptly and worked diligently even through some miserable weather. The attention to detail was outstanding. I was consulted and updated frequently as the project evolved. A+ to Western Products and their staff. I would highly recommend them to anyone needing a home improvement project!
July 11, 2025 · Verified
Dave A
All we can say is WOW! Our house looks brand new. We have a 100+ year old house that had stucco siding on it. This was not going to be an easy job, but Brandon and Johnathon, the siding installers, where up for the task. We had several days of below zero weather that really slowed the siding install. But before they could even start the siding, they had to surround the house with wood furring strips to attach the siding. They also had to build out around the doors and windows. Once they got rolling, it was amazing to see the transformation of our house. No more missing stucco, sagging soffit, patchwork done on the stucco. We just cant thank these 2 guys enough. The did such a wonderful job on the siding, soffit and facia.
Then enter Mike and Sam. They came over and installed all new seamless gutters, along with Gutter Gecko gutter screens. They also did a top notch job.
I also have to thank our sales rep Taylor Savageau. With out his help, non of this would have happened. He listened to what we wanted out of the project, helped select the materials and style of siding and suggestions on how to tackle some of the tricky things to get this done.
We feel everyone at Western Products went above and beyond on this project and we could not be happier with the outcome.
July 4, 2025 · Verified
Kerri H
Zack and his crew did an awesome job residing our house. We had a deadline when the project needed to be done, and ended up having lots of rain which pushed the guys back. Zach pulled off many long days and even a holiday weekend to stay true to our deadline!
We absolutely love how everything turned out, we couldn’t be happier. The process from beginning to end was flawless.
I have to give a shot out to Taylor our sales rep as well, he was wonderful to work with and made sure my vision came out just the way I wanted.
June 18, 2025 · Verified
Rob N
We recently contracted with Western Products to re-side our house. The crew worked quickly and produced a beautiful new exterior to our home. They were a pleasure to work with and ensured high-quality results. Thanks for a job well done!
April 16, 2025 · Verified
Audrey
We had windows and a door installed. We love the windows and the installers (Derrick and Jared) were professional and quick. They did an excellent job. We had an issue with the door which Elaine and Anthony took care of immediately. We are very satisfied and would highly recommend them.
March 14, 2025 · Verified
Lori D
I opted to go with Western Products even though other competitors were lower. My decision was based on the history of the company and the many years it's been in business. I had my doubts when the weather got cold with winds that the metal roof project would be scrapped. The crew showed up with a very positive "we can do this" attitude with a lot of smiles. They went to work doing what they do best. I stopped to chat with them for a few minutes asking questions, which became my time for learning more about metal roof instilations, which was most appreciated. Three days later, their part of the roof installation was completed. A few days later the crew came to install the gutters. They too were top notch at doing what they do best. I absolutely love my new black metal roof and have already received compliments on it. I'm very glad I went with Western Products for this project. I would recommend them to everyone. I'm retired and it is a comfort I don't have to be concerned about replacing asphalt shingles again during my life time. The crews cleaned up behind themselves as if they lived here. Couldn't ask for any more from them to be honest. KUDOS to Western Products and their crews!!
December 11, 2024 · Verified
Peggy F
I had the roof, shingles and siding replaced. A few issues occurred. The big problem, the siding. I was told 4 times over the last 9 weeks someone would fix the siding problems. Now they say it's okay as is... and don't want to do the work. what the??? Old brown wood siding is acceptable? Would they do this to their own house? Zoom on in if you can. I can't believe the lack of responsibility and customer service.
November 15, 2024 · Verified
Stephanie K
Brandon did excellent work with the siding on our house. He was friendly and pleasant to work with. The only setback we had was the wrong brick was ordered and the project was delayed longer than expected. Brandon was open in his communication with us and still provided us with exceptional work for our project, despite the delays experienced.
November 9, 2024 · Verified
