A-Star Heat Air & Plumbing

Had an A+ experience with this company today! We had a stoppage in our mainline which they resolved in no time. Very easy to schedule and quick to show up. My technician/Cooper was extremely knowledgeable and patient to explain exactly what the problem was. I just called them a minute ago to schedule another property I have for tomorrow since I was so impressed!

Great customer service from start to finish. Our Comfort Specialist, Christopher S. was at our house within three hours of our call. He was courteous, considerate, and thorough. More importantly, he educated me on our air conditioning unit validating my position in my marital air conditioning dispute. Thank you for your help on so many levels, Christopher!

Philip sold me the unit and provided a great experience and gave me confidence I was getting the best deal possible. I did get a few other quotes for peace of mind and that was indeed the case. Was very happy the unit was installed same day so I went less than 12hrs without AC. The installers did a great job and were very clean, shout out to Victor.

Highly recommend.

I had a great experience with Sean. He was not only highly skilled but also incredibly hospitable and patient. Sean took the time to answer all my questions, ensuring I fully understood the repair process. His professionalism and friendly demeanor made the whole experience smooth and stress-free. I highly recommend his services to anyone in need of AC repair!

Winston was the air conditioning technician that corrected my AC challenges. I couldn't be more impressed with his professionalism and expertise. From the moment he arrived, Winston was clear in his communication and demonstrated a deep knowledge of his profession.

Winston's attention to detail and thoroughness in assessing and diagnosing the issue with my air conditioning unit was truly impressive. He took the time to explain the problem to me in a way that was easy to understand, and he offered viable solutions that were both efficient and cost-effective.

Not only did Winston fix the issue with my air conditioning unit promptly, but he also took the time to ensure that everything was in proper working order before he left. His dedication to his work and commitment to customer satisfaction truly is appreciated.

Overall, I can confidently say that Winston is a top-tier professional in his field, and I would highly recommend his services to anyone in need of air conditioning repairs. Thank you, Winston, for your exceptional work and professionalism.

Irving came out to replace a toilet flange. He was extremely knowledgeable and very familiar with the process. He was able to explain what needed to be done in understandable terms. His work was professional and careful. I was very impressed with his skill! He was friendly as well, and I felt very comfortable with him being in my home. He is a keeper! One of the best technicians I've ever had. I would highly recommend.

AStar provided excellent service! Many thanks to Gee (Gerardo) Esperanza and to Abraham Marine for their excellence: trustworthy, efficient, professional, and friendly service in accomplishment of my air condition problem. Thank you to Justin Holland for analyzing the problems and explaining them so well. I'm very grateful. The following was accomplished: Service Agreement with annual check-up benefit's and also a discount, replace the A-shape Coil, clean outside coil, add Freon, correct pipes on outside so they wouldn't back up into my A/C, improved situation which should help prevent problems. AStar's service was wonderful and I especially thank Gee, Abraham, and Justin. It's cooling great now! Thank you!

I am Mr. Kendrick, Turner, I'm so glad I'm dealing with Mr. Williams. He was a man of his word. When I had problems and had issues, he came back and made it right. He demanded his word. He came to me did. What do you say it and bought me? My refund so about him being that type of person. I just saw it and change my review. I am a man of my word so he gave me people to be in contact. Will if he can't help me. These people came to me and there was professional. The customer service person ideal with 101 because she knows how to deal with people so I must say this. You can. Depend on this company, but if you have any issues, these are the people you can get in contact with. And I promise you they will do you right? So I'll changing my review because I'm doing it. Because he was a man of his word, he did. What he said, he's correcting all the mistakes that were made and I'm so proud that he decided to do this so people. Just looking at the review, contact him directly and contact these people on the list. If you have any, they will give you the best service. At first things wasn't going right. You put up bad taste in my mouth. I do not want to deal with them but now I do thank you all and God bless. I'm changing my review and making I am giving them 5 stars. At first I couldn't do it but now I can.

Justin Holland was my technician and he is very knowledgeable & courteous. He informed me of issues other companies did not even bother to advise me on my system, he did.. My system is now working better than before AStar came to my house.

It is well worth the money, I suggest getting their monthly maintenance agreement for $14.95. It will save you money....

Ask for Justin, he has 16 years of professional experience.

Jay Holland came out to my residence due to my air conditioning issue. I can tell you in the 22 years we have lived in this house, I have never seen a technician be so thorough and so detailed looking for the issue and the problem. Not only did he find the issue, but offered several different options that we could look at to fixing the issue that we can look at as far as long term down the road, or just getting it up and running for now then coming back in and doing the upgrades in the very near future. He was extremely professional and I would recommend this company to friends and family, with ease dealing they are being taken care of.