Tommy G
I had a major issue with my home's main water shutoff valve, leaving my water completely off. I called A1 Sewer & Drain, and Patrick Glenn came out to help.
From the moment he arrived, he was professional, friendly, courteous, and incredibly knowledgeable.
Patrick took the time to explain everything in a way I could understand, answered all of my questions, and never made me feel rushed. He carefully evaluated the situation, recommended the best long-term solution, and replaced my failed gate valve with a much more reliable ball valve. His workmanship was excellent, and he had my water restored much faster than I expected.
What impressed me most was Patrick's honesty, patience, and willingness to educate me throughout the process. It's not often you find someone who is not only highly skilled but also genuinely enjoys helping people.
So, If you're looking for a plumber who is informative, dependable, respectful, and takes pride in doing quality work, I highly recommend Patrick Glenn and A1 Sewer & Drain.
Thank you again, Patrick, for turning a very stressful situation into a great customer service experience. Five stars all the way!
July 23, 2026 · Verified
Melissa L
There's a reason I keep returning! I always turn to A1. JaJuan was super nice and efficient. He was timely and literally completed replacing my faucet with crawl space access in a timely manner. The price was also incredibly generous. I highly recommend. They were same day request too! Thanks JaJuan!
June 25, 2026 · Verified
Michael S
Patrick Glenn from A1 Sewer & Drain repaired my main water valve perfectly. He is extremely knowledgeable and professional, explaining everything he was going to accomplish to finish his job. Recommend very highly!
May 15, 2026 · Verified
Shekela L
Thank you!!!!! You saved my life today! I am so grateful. I called the same day and they came within hours repaired the pipe and left. I am forever grateful. Watching your house flood out is never a funny thing and A1 made it where I don’t have to worry about repairs
April 6, 2026 · Verified
Miranda C
What an amazing experience I just had. Called yesterday for someone to come out and give a quote. My appointment was 12-1. I got a call at 8:40 asking if it was okay if they came earlier. I said of course. The technician was so nice and showed me exactly what was happening with my water heater and why it needed to be replaced. Got the quote and was able to install it today! I will be telling everyone about how great this experience was and to only use them.
April 4, 2026 · Verified
Faye
It was great working with Adam Cronk. He was professional, friendly, and knowledgeable. He explained steps he performed to check & repair shower mechanism. He took time to answer my many questions, I like to understand how things work for future reference. I have an older home and Adam made a couple trips for parts he needed. He didn't leave until repairs were complete and shower worked as expected. My alloted time ran a little longer than expected but I appreciate Adam taking time to do the repairs correctly. I've scheduled appointments with A1 Sewer & Drain in the past and each time been pleased with both the technician sent and work performed. I would definitely call again if a need arise.
February 25, 2026 · Verified
Ron G
Willie did an outstanding job of explaining what the issue was and also repairing it. He also let me know about another issue that I wasn’t aware of and took care of that as well. A1 plumbers is an outstanding company and I will continue to call them for issues I may have! Thanks, Willie and team!!
January 30, 2026 · Verified
Randi
James did amazing! Definitely recommend him and this company — only thing I didn’t love was that I had to pay for an hour and a half for him to go get a part ($325) and drive back to my house. It took him about 15 minutes tops to fix the drain and I wish it was more cost efficient. I had to send a picture beforehand and wish they would have brought the part the first time. But all in all would recommend James!!
January 28, 2026 · Verified
DJ C
A+ experience with JaJuan. I requested an appointment Monday - A1 had Tuesday afternoon availability 1-5pm. JaJuan called and said he was available earlier than anticipated and arrived 90mins earlier than the time window was scheduled to begin. He was professional, courteous, informative, and completed the service we requested and also provided additional information on how to avoid the issue again in the future. Friendly, prompt, professional. Thankful for JaJuan’s work and fixing the issue quickly.
January 27, 2026 · Verified
Mark
Great Service! Knowledgeable, Efficient and Accurate.
Greg, the Plumber was here for an hour, if that, and found the problem and offered a diagnosis quickly. Since the problem appears to be the water meter and it makes sense, I feel confident Greg save me a small fortune, but I am still humming "Sweet Caroline" since he and his wife saw it the night before and he was humming it! Seriously a great company with great people!
Mark
January 26, 2026 · Verified