Accolade Windows & Doors

I had an exceptional experience with Accolade Windows and Doors. Toby, the sales manager, was incredibly knowledgeable and took the time to help me understand the differences between various window models, ultimately guiding me to the best choice for my needs. His technical expertise really stood out—he even visited my home to personally explain which type of windows would work best for my use case. When my installer made a mistake, Toby came back and advised us on how to fix it. The entire team was attentive and went above and beyond in every aspect. I’ve never had such a positive experience with a window supplier before. Truly outstanding service!

We initially needed a sash replaced and we had a hard time finding a company that wanted to just replace one sash. I finally found Accolade windows and it has been great. Toby is so professional but yet so friendly, he worked with us to add two windows in our attic space and they turned out perfect. The crew that showed up to install them were so nice, they were quick but very thorough. We couldn’t be happier and would highly recommend them to anyone.

As a residential construction company, the relationships we develop with our subcontractors are vital. Accolade has been a great partner. They take their time to educate our clients so the best selection of windows can be made for their lifestyle and budget. Fantastic communication. Competitive pricing. We look forward to doing many more jobs with them in the future.

Had over half a dozen window companies come and give estimates, but never giving the full details of installation. I have viny siding and interior shutters, which is not a simple install. When I asked salesmen about it, they all informed me that was not a problem. Accolade was honest and up front about installation being difficult and explained in great detail how the install would be done.
I changed my mind numerous times on type of windows, color, glass, manufacturer and frames. Accolade was very patient and gave great support for helping make the final decisions.
Install was August 30, 2023 and the house was much cooler for the remaining of summer. With winter winds, found some windows having air leaks and Toby was at the house within a day to add additional caulking and check that all windows were air tight.
The windows look great and have definitely added to curb appeal.

Toby and his whole team, from start to finish, have provided me with an amazing experience.

Initial conversations with Accolade vs. competitors was so smooth - Accolade didn't try and upsell, or try and talk me into any other product that I needed. Toby gave me the pros and cons to all options, and the whole process, which I greatly appreciated.

When it came to installing - it went perfectly. We had a lot of windows to replace, so it took 2 full days. The crew was on time, respectful of the house, and knowledgeable. Toby did final walk throughs with me and even noticed (I didn't) one screen missing, which he promptly ordered, and delivered it and installed it himself once it arrived. When doing the final walkthrough, he even came back at the end of the day to clean some very hard to reach windows so it would look perfect.

We have had the windows for almost a year and all has gone well. No leaks, cracks, issues, or breakage. Some windows have taken a bit to get their bearings and are still adjusting, but we can open/close/lock them just fine.

Big thank you to the Accolade team! Especially big shout out to Toby who went above and beyond for this project.

After getting a few quotes on this project, I went with Accolade Exteriors due to their customer service. Initially I was working with a previous rep and even when he left I still felt like I was given high quality service during the transition. Overall, Mateo and team made the process feel like a breeze and I highly appreciated their flexibility. Additionally, the day of install I felt like they had a high attention to detail and made sure my project came out exactly like I wanted.