Timothy L
While they arrived a little bit late, they were quick remove and replace our kitchen sink disposal unit. They were able to adapt a difference in size without much difficulty. Frank was experienced, capable, and courteous. Would recommend him to others.
June 24, 2026 · Verified
Kathleen S
So, did the rookie move and tried to replace a faucet in my bathroom late one night after work. I was so proud everything was going smoothly until I tried to attach the water hose and the pipe decided it did not want to hold and rotted out. That and the drain would not sit right. 12 pm ugh. No hot water, went to bed called Accurate Baker Elman after reading their reviews and scheduled the appt. John Lamb came out, and fixed the issue seamlessly. My daughter was at the house and stated he was truly a professional, after roasting her mother a bit for trying to be plumber. Lesson learned. Leave the plumbing to the professionals. Definitely would recommend.
June 19, 2026 · Verified
Jane F
Outstanding on every level. The team from Accurate Baker Elman is the best of the best. From drew who installed a new water heater to the office team Kathleen and Susan made the process so easy. The professionalism, kindness and experience is a comfort and greatly appreciated.
June 15, 2026 · Verified
eth G
Jake and Pat (along with John, Madison and Kathleen) were fantastic. We called after hours for a boiler issue and Jake and Pat were on site at 8am, diagnosed an issue, went to get a new part, and returned to get us up and running. They were friendly, well informed, and a pleasure to work with. I also trusted their take on the issue and didn’t feel like I was being oversold. Would gladly recommend this team!
May 29, 2026 · Verified
Andy S
Exceptionally friendly & expert HVAC service.
John Lamb & Pat Bourke replaced my 2007 vintage hydronic kickspace heater with a new one. They arrived as scheduled, were professional and thorough with removing of the old unit and installation/testing of the new one.
I appreciated the extra effort they put in to reinstall the cabinetry which needed to be removed to access the kickspace under the sink.
April 7, 2026 · Verified
Annette D
Frank did an excellent job restoring our hot water! He was thorough, explained what needed to be done clearly and provided us with estimates for future work. Job very well done!
March 4, 2026 · Verified
enjy K
Zach and Pat were great. Super helpful, efficient, let us know when they were on their way, polite, quick, explanatory, made helpful suggestions, was respectful of our home, and simply met and exceeded expectations as far as professionalism and service goes. Would strongly recommend them and Baker Elman.
March 3, 2026 · Verified
Dave J
Frank did a superb job. We had him replace a kitchen faucet and he ran into several issues. He was able to resolve all the problems and we couldn't be happier with the result. Would recommend them highly
March 2, 2026 · Verified
David K
Drew’s a nice, professional man who worked efficiently and did a good, neat job installing a replacement hot water heater. I was pleasantly surprised that the job was completed just a few hours after I called. I wasn’t thinking that that was even possible!
January 30, 2026 · Verified
Matt M
I've used Accurate Baker Edelman several times, they always fix the problem right the first time and even give good advice on how to do a simple fix to avoid the need for a future call.
They are very professional and are often able to come at short notice. This is a godsend when you have a plumbing problem! The office staff are great and easy to work with also.
January 15, 2026 · Verified
