American Home Shield

American Home Shield

9.3k Verified Reviews
4.5 4.2 B 4.0

Company Highlights

  • Best Company Partner
  • 50 years in business
  • Warranty
  • Community involved business
About

American Home Shield

PUT SOME PREDICTABILITY BACK IN YOUR BUDGET.

Protecting Your Largest Investment

How It All Started

Buying a house can be exciting, but also kind of scary. Back in 1971, we decided to make that process a little less scary by founding the home warranty industry. Before American Home Shield, there was nothing to protect homeowners from the expensive and unexpected repair and replacement costs that are inevitable with home ownership. Things like having the stove or washer stop working at the worst possible time or having the A/C quit in the heat of summer. We decided to change all of that and founded the home warranty industry. Our Commitment Continues Today we're the undisputed leader in home warranties, helping to provide peace of mind to millions of homeowners, regardless of the age or condition of their home. We also provide the convenience of having a single number to call when something goes wrong. Whether you are in the middle of purchasing a home or if you've lived in your current home for years now, we've created a home warranty plan designed to put the control of responsible homeownership back in your hands. With over 16,000 contractors across the nation and the most comprehensive coverage on the market, we've got you covered.

  • 54 years in business
  • Servicio en Español
  • Accepts Emergency Requests
  • Offers Military Discounts

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Frequently Asked Questions

What sets American Home Shield apart in home warranty?
Founded in 1971, American Home Shield is the industry leader in home warranties, covering systems and appliances of any age, offering nationwide coverage through a large network of qualified professionals, and even covering pre-existing breakdowns and items without maintenance records.
What do AHS home warranty plans cover?
AHS offers tiered plans: ShieldSilver covers core systems (HVAC, plumbing, electrical); ShieldGold adds kitchen and laundry appliances; ShieldPlatinum adds roof leak repair, unlimited AC refrigerant, a free annual HVAC tune-up, and coverage for code modifications or permits.
How do I request a repair through American Home Shield?
Service requests can be made online or via phone. AHS will dispatch a local service professional, who handles diagnosis and repair of covered items—no need for homeowner to find a provider.
How does AHS handle issues after installation?
AHS offers a 30-day workmanship guarantee—if repairs fail within that window, they send a technician back out at no additional cost.
Are there any member perks beyond coverage?
Yes—AHS members get discounted maintenance services like HVAC tune-ups, smart-home setup, carpet cleaning, and lawn care, plus partner offers. ShieldPlatinum also includes a complimentary annual HVAC tune-up.
What fees and terms are part of the coverage?
Plans involve a service call fee chosen by the member. Coverage starts after a standard 30-day waiting period (unless part of a real estate transaction), lasts 12 months, and there's no limit on the number of covered repairs per term.
Can I get coverage even if my systems are very old?
Absolutely—AHS covers items regardless of age, condition, or lack of maintenance history (no inspection needed).
Can AHS be added during a home purchase or sale?
Yes, real estate-specific plans are available. When included in a sale, new homeowner coverage activates immediately at closing, skipping the typical waiting period.
Why choose AHS over other warranty providers?
AHS handles more claims than competitors and has paid billions in customer claims over the past decade. With a long-standing history, vast contractor network, and adaptable plans, they offer unmatched coverage.
Do AHS plans save homeowners money in the long run?
Yes—home warranties with AHS typically cost less than $1 per day, providing predictable repair costs and convenience compared to the potential high costs of unexpected system or appliance failures.