BCI Acrylic Inc

This company is terrible to deal with. Their product is the lowest grade for showers that can be manufactured. It’s basically like buying something from China.

If you receive a damaged item from them 95% of the time you are stuck paying for the mistake. They will even hold your account if you don’t make the payment.

Their shower bases will peel, and yellow very quickly.

There are a lot of products out there. I would stay away from any company that’s trying to tell you this is something special. This is the bottom barrel. It is the cheapest product you can get

The place is very narrow and you have to park the truck in the blind spots, the workers inside the office are not nice, They are like little children really the worst place for drivers , do not come here

Ad said homeowners FREE SHOWER INSTALL
I disabled needing this of course applied now phone rings at least 15 times a day always different number ! Scam to get you to call then do not leave you alone reporting them ! They are not giving no one in St Charles Mo Free ! What an ignorant and bad business tricking people ! You should be ashamed of your company

I had an issue with a dealer by the name of Palmetto Bath and when I called BCI Acrylics about the 3-panel cut system being filled in with brown silicone they went to Palmetto Bath and discussed my issue with Conan Daryl Edwards. Folks this 3 piece panel cut will cause you leaks in any shower or tub. Fill in that special sauce that BCI makes and your tub is guaranteed to get water leaks in a short time. Conan at Palmetto Bath is such a nice human being as he bullies everyone. If you have issues at BCI and their dealers your outcome will not be good.

Griselda (manager) works at BCI and harasses the men that work for the company. She also racially profiles her workers and continuously uses verbal abuse. THERE SHOULD NEVER BE A MANAGER/WORKER HARASSING ANYONE IN OR OUTSIDE OF WORK! I hope this reaches corporate because firing someone off of a “second warning” but continuously harasses them isn’t right. DO NOT APPLY HERE THEY RACIAL PROFILE !! ESPECIALLY GRISELDA !!!

We haven't done a lot of business with them currently and are a new dealer for their product, but we have had sales training and installation training from these folks like no other company that I have done business within my 25 years of business. When we visited their plant a couple of times, every employee we met seemed to be very upbeat and had a lot of positive things to say about their employer. Most of who them we met have been there for some time. We have left each time feeling confident that we are dealing with a company who cares and not just for sales of their product. We love the culture there!

They say its "easy to clean". Not. Streaks are awful. Grout (second install) turns brown. Door won't stay closed. This all started August 2022. I will say they sent a rep out a month ago to get a feel for the problems and was promised a new contractor would contact me to come and correct it. After 4 weeks, several texts - nothing. Do yourself a favor and get a tile inclosure. Probably would be cheaper and certainly easier to clean. Just spent an hour in there and still ... yick.