Castle Windows
Company Highlights
About
Castle Windows
"The Window People"
Castle Windows has provided quality windows to our customers since 1977. A family-owned window company, we've maintained a close-knit culture among our employees as we've grown our home improvement service across 11 states. We call ourselves the Castle family because that's truly how we see ourselves as a family. We want to bring that same respect and quality of service to our customers. Whether you need replacement windows, entry doors, roofing, or siding, Castle Windows is here to help.
- 49 years in business
- Offers Financing Options
View this profile on InstagramCastle Windows (@castlewindows) • Instagram photos and videos
Frequently Asked Questions
Does Castle Windows offer free project estimates?
Yes, Castle Windows provides free estimates for new windows, doors, and siding.
What is Castle Windows's warranty or guarantee policy?
Castle Windows offers a lifetime warranty on all their products.
How does Castle Windows manage and dispose of construction waste?
Castle Windows follows responsible waste management practices to minimize the environmental impact of construction waste, including diversion, lawful disposal, and efficient jobsite practices.
What financing options does Castle Windows offer?
Castle Windows offers several financing options for window repairs and replacements. These include 100% financing with no down payment. They collaborate with local and regional banks to provide additional financing choices.
Does Castle Windows assist in securing financing?
Castle Windows does not directly assist in securing financing, but they offer various financing options for window repairs and replacements. These include 100% financing with no down payment.
What type of windows does Castle Windows specialize in?
Castle Windows specializes in a variety of window styles to suit different needs, including double-hung, casement, slider, garden, bay and bow windows, and more.
Does Castle Windows offer energy-efficient windows?
Yes, Castle Windows offers premium ENERGY STAR windows designed to increase energy efficiency. These windows come with several features that contribute to energy savings, including triple pane glass options, thermal optimization for each climate, internal foam insulation, argon/krypton gas filled, and low U-factors.
Does Castle Windows offer storm windows?
Yes, Castle Windows provides Storm Windows through their Castle Window Covers service.
Does Castle Windows offer disposal of old windows materials?
Yes, Castle Windows cleans the windows and installation area and disposes of your old windows.
Does Castle Windows offer roofing repairs?
Yes, Castle Windows provides top-quality roof repair and replacement services.
Promotions
Castle Windows
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Lifetime Warranty
Here at Castle, we believe in our products. That belief has been echoed in our strong professional reputation and customer reviews. In fact, we believe in our products so much that we offer the best warranty in the industry — a lifetime warranty. Lifetime means lifetime, and, yes, that includes service.
Many companies claim to offer a lifetime guarantee, but if read the small print, you will find out why Castle is your best option. Our windows are designed, engineered, tested, and manufactured in our factories in North America.
Terms and Conditions* This warranty is made in lieu of all other expressed warranties.
* In no event shall the company be liable for special, incidental, or consequential damages or any delays in the performance of this warranty due to circumstances beyond its control.
* This warranty does not cover damage caused by vandalism, abuse, alteration, tampering, improper maintenance, negligence, failure of the structure, fire, lightning, hurricanes, tornadoes, or other acts of God.
Expires 01/01/27
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100% financing with no down payment*
Castle Windows offers many financing options, including 100% financing with no down payment.* We work with local and regional banks to provide great financing options.
Terms and Conditions*Qualified buyers only. Certain restrictions may apply.
Expires 01/01/27
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Lifetime Warranty on All Products
Castle Windows provides a lifetime warranty covering leaks, drafts, vinyl, color, installation, glass, seals, parts, screens, and operation of windows.Warranty is automatically included with all purchases; contact us for more details.Terms and ConditionsWarranty is transferable and includes free labor on all services.
15 reviews
Mimi
I’ve hired Castle Windows for two different projects, and both experiences have been excellent.
The first project was my large living room window. The difference it made was incredible. Before, my living room was super hot in the summer and freezing in the winter, but after Castle installed the new window, the temperature in the room became noticeably more comfortable. My electricity usage even feels better. The window itself is beautiful—smooth, easy to open and close, and it truly upgraded the appearance of my home. The installation team was professional, clean, and did a great job.
The second time, I hired Castle for my main front door and screen door, the back door and screen door, and an additional basement window. Everything was installed properly and works well. My only minor concern is that the capping/caulking around the main entrance door could have been a little cleaner. It wasn’t bad, but I think it could have been finished a bit more neatly.
Aside from that small detail, the overall experience was fantastic. My salesman, Frankie, was amazing—super friendly, patient, and thorough. He took the time to sit down with me, go over all the options, and make sure I understood everything. Their customer service is also great; they always follow up to make sure you’re satisfied, and their warranty gives peace of mind since they’ll come out and fix anything if needed.
I will definitely use Castle Windows again for future window projects, and I highly recommend them to anyone looking for quality products, good service, and a company that truly stands behind their work.
The first project was my large living room window. The difference it made was incredible. Before, my living room was super hot in the summer and freezing in the winter, but after Castle installed the new window, the temperature in the room became noticeably more comfortable. My electricity usage even feels better. The window itself is beautiful—smooth, easy to open and close, and it truly upgraded the appearance of my home. The installation team was professional, clean, and did a great job.
The second time, I hired Castle for my main front door and screen door, the back door and screen door, and an additional basement window. Everything was installed properly and works well. My only minor concern is that the capping/caulking around the main entrance door could have been a little cleaner. It wasn’t bad, but I think it could have been finished a bit more neatly.
Aside from that small detail, the overall experience was fantastic. My salesman, Frankie, was amazing—super friendly, patient, and thorough. He took the time to sit down with me, go over all the options, and make sure I understood everything. Their customer service is also great; they always follow up to make sure you’re satisfied, and their warranty gives peace of mind since they’ll come out and fix anything if needed.
I will definitely use Castle Windows again for future window projects, and I highly recommend them to anyone looking for quality products, good service, and a company that truly stands behind their work.
December 9, 2025 · Verified
Stephanie W
We are SO satisfied with our new Castle windows. From our first meeting (Vinnie) at the Skate Zone home show to our incredible sales advisor (Anthony) down to the install team lead (Jose-2)… all the guys (Joey, Anthony and John). The quality of their work and their attention to detail was fantastic. So very, very satisfied. The windows are sturdy, easy to open and close and quiet. Incredible how much less quiet our home has become. Waiting for a cold blast of weather to get the full effect of these wonderful new windows. Stephanie and Brian.
December 3, 2025 · Verified
Madeline
Absolutely incredible. Hugo and his installation team were SO clean, efficient, and kind. They replaced 13 windows along with a sliding glass door in 1 day. Our salesman Roberto guided us through the entire process with ease. 100% recommend this company. Already referred two people!
December 1, 2025 · Verified
Sarah L
When my HOA got me on their annual inspection to fix or replace the French Door out to my patio, several friends advised me to include Castle Windows in my search for the right people to do the job. Boy were they right. From the product, to the process, to the installation to the warranty…I give them an A+++. They were always on time or early to respond and deliver. Their installation team was top notch and extremely professional. And the finished product is everything I could ask for. PLEASE… when you are in the market for windows or doors, put Castle at the top of your list of
Contacts to do the job. You won’t be disappointed. Thank you team Castle!
Contacts to do the job. You won’t be disappointed. Thank you team Castle!
October 17, 2025 · Verified
George Z
I love their windows and doors but. We called Castle to have someone repair my door multiple times. They kept canceling appointment's. When someone finally came out, we were told they could not fix the issue because they were not an "installer". I would not recommend this company. Lifetime warranty....... they will not fix the original product that was installed. For the price of the door, we should not have these issues. Will they take responsibility if my House gets robbed from the front door not working?
We are going on 5 days, I had to take off work, either the tech they send can't fix it or they don't show up.
We are going on 5 days, I had to take off work, either the tech they send can't fix it or they don't show up.
October 6, 2025 · Verified
kevi
We had a great experience with this company. We are a repeat customer. The sales person that came here, Roberto, was amazing. Made you feel very comfortable and confident in the product that we were gettin.There was never a pressure to sign a deal with them. The presentation was one of a kind. He made the whole process. We signed with them and cant wait to see the finished project.
September 22, 2025 · Verified
Nick U
What I like about this company and why I would use them again is that they stand behind the quality of their products and services. I had a big window job and replaced over 20 windows and 2 sliding doors. The windows are high quality and beautiful, but the installation was less than satisfactory. They left my house a mess. The took apart a sectional couch and left it disassembled in the middle of the room. They moved my outside patio table and chairs and did not put them back. They took all of my daughters toys and loaded them all on the bed. Piled toys and dolls inside of my twins playpen. There was also empty cans left around the house and caulk on the carpet. Everyone makes mistakes. But it was how Castle Windows responded to those mistakes that will make me a repeat customer. The GM Robert was so upset about the feedback and took it personally. You could tell he took pride in the company and this was not their installation standards. When speaking to him I felt heard and truly like a valued customer whose experience mattered. Without hesitation he made it right for us. He sent over manager Brad to assess the situation and they were quick to fix any issues, including having my carpets cleaned to remove the caulk, wiping down the windows and sills, putting my couch back together, and doing some paint repair. It is rare to work with a company that shows so much pride and thoughtfulness when working with customers as Castle Windows does. Even though it didn't start out great, they delivered on their customer recovery. I am happy I chose them for my job and when I'm ready for a new front door they will be the first I call.
September 3, 2025 · Verified
Nick U
The installation was good, however they left my house a mess. The took apart a sectional couch and left it disassembled in the middle of the room. They moved my outside patio table and chairs and did not put them back. They took all of my daughters toys and loaded them all on the bed. Piled toys and dolls inside of my twins playpen. There was also empty cans left around the house and caulk on the carpet. This job cost almost $50,000 and I would've thought that the cleanup would've been a little better. Not a happy customer since now I need to put my house back to the way it was.
August 15, 2025 · Verified
Joanne F
In June 2022 we had Castle Windows replace every window in our home. While we encountered a few issues, they were all rectified to our satisfaction in a somewhat timely fashion. In our experience, Castle Windows’ customer service was wonderful. A person answers the phone every time which lessens the frustration of dealing with automated systems. This is quality customer service. We were so pleased with our experience that this year, 2024, we decided to have our patio & front doors replaced. With the exception of the mis measurements of our front door and trim, we were equally satisfied this time around. They were on top of correcting the issue and beautifully installed the correct sizing of the Fypon door trim. Jose & Gary are top notch installers. They are meticulous, thorough, & professional.
August 9, 2025 · Verified
Lisa A
My husband and I have been thinking about purchasing windows for quite some time. We met with Roberto from Castle Windows and made a purchase. We had a great experience and learned so much while meeting with Roberto. He was amazing! I appreciate the time he spent with us. I can't wait for our new window install!
April 11, 2025 · Verified
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