Champion Windows
Company Highlights
About
Champion Windows
From our factory to your home.
At Champion Windows, we are dedicated to providing our customers with the highest quality windows and exceptional customer service.
We design, build, and install our windows in-house, ensuring that every step of the process is done to the highest standards. Our skilled employees hand craft every product in our 260,000 sq-ft manufacturing facility in Cincinnati, OH, using the latest technology and the highest level of precision.
- 73 years in business
- Bonded
- Insured
- Offers Financing Options
- Offers Military Discounts
View this profile on InstagramChampion Windows (@championwindow) • Instagram photos and videos
Frequently Asked Questions
Does Champion Windows offer free project estimates?
Yes, Champion Windows offers free project estimates.
What is Champion Windows' warranty or guarantee policy?
Champion Windows offers a lifetime warranty on products, a lifetime glass breakage warranty, installation warranty, and transferability of warranty.
Are there any services Champion Windows does not offer?
Champion Windows does not offer full roofing services, plumbing and electrical work, interior remodeling, HVAC services, garage doors, or custom outdoor structures.
Does Champion Windows have any eco-friendly practices or accreditations?
Champion Windows incorporates several eco-friendly practices such as offering energy-efficient products, ENERGY STAR certification, sustainable manufacturing practices, and recycling initiatives.
What safety measures does Champion Windows have in place during projects?
Champion Windows takes several safety measures during their projects such as licensed and trained installers, adherence to OSHA standards, use of safety gear, safe handling of materials, safety measures for customers, insurance coverage, and quality control and inspections.
How does Champion Windows manage and dispose of construction waste?
Champion Windows manages and disposes of construction waste through efficient waste management, recycling programs, safe disposal of non-recyclable waste, partnerships with waste management services, minimization of waste, and customer communication.
What is Champion Windows' preferred method of communication?
Champion Windows's preferred method of communication is phone calls, email, in-person consultations, online contact forms, and customer portals.
What financing options does Champion Windows offer?
Champion Windows offers no interest if paid in full, low monthly payment plans, deferred payments, custom financing solutions, promotional offers, online pre-approval, and in-house financing.
Does Champion Windows assist in securing financing?
Yes, Champion Windows assists customers in securing financing for their home improvement projects.
Promotions
Champion Windows
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Champion Limited Lifetime Warranty
Our products are covered by an unbeatable warranty — if it breaks, we'll fix it! That's how we guarantee you're going to love your windows for a lifetime.
Terms and ConditionsContact Champion for more information.
Expires 01/01/27
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Your Exclusive Savings - 10% Off with the Champion YES! Program
Participation in the Yes! Program‡ Is Easy
- Print your Yes! certificate and have it ready at your appointment.
- Say “Yes!” to your quoted price on new windows at the end of your initial appointment.
- Use your certificate for an extra 10% off!
Terms and ConditionsPrint your certificate here: https://www.championwindow.com/Content/documents/yes-program-cert-2024B.pdf
Expires 01/01/27
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$250 OFF Window Order
Save an additional $250 on your window order on top of our national offer.Use promo code 'win250' when scheduling your free quote.Terms and ConditionsNo specific terms provided. -
Buy 2 Windows, Get 2 FREE*
Purchase two windows and receive two additional windows for free with participation in the YES! Program.Schedule a free in-home estimate and participate in the YES! Program to receive the offer.Terms and ConditionsSpecific terms not provided; participation in the YES! Program required. -
$1,000 OFF Home Project
Save an extra $1,000 on your home project on top of our national offer.Enter code 'EXTRA1000' in the 'Promo Code' field when scheduling your free quote.Terms and ConditionsExtra $1,000 off is on top of national offers. $10,000 project minimum prior to discounting required. -
$300 Gift Cards for Referrals
Refer your friends and family and receive a gift card worth up to $300.Refer your friends and family through the provided link to receive the gift card.Terms and ConditionsNo code necessary.
362 reviews
Scott C
STAY AWAY: A $10k+ Lesson in Amateurism and Deceit
1 star because you can’t give ZERO
If you are looking for professional "black windows," do not buy from Champion. My experience, which began on July 23, 2025, has been a six-month masterclass in poor craftsmanship, logistical failure, and utter disrespect for the customer.
The "Premium" Black Window Scam
I was very explicit during the sales process: I wanted a true black exterior. I paid extra for this "upgrade." What I received was an embarrassment.
• The "Spray-Paint" Finish: These aren't manufactured black; they appear to be white windows haphazardly sprayed black. Upon delivery, the frames were covered in scratches with white plastic peeking through. There was even black paint overspray on the glass.
• White Channels: Champion fails to disclose that the sliding channels remain stark white. From the street, you see a black frame with a cheap white stripe down the sides, top and bottom. It looks like a DIY aftermarket paint job, not a professional product.
• The "Fix": Their service team suggested spray painting the white channels—which would obviously rub off the first time the window is opened.
Incompetent Installation & Measurement
Out of four windows, one was under-measured by a staggering 2.25 inches in both directions. Champion’s own tolerance is 1/4 inch. To "fix" it, the installers literally propped the unit up on a 2x4. This massive error delayed my entire siding and painting schedule for months. One photo even shows an exposed nail holding the trim on—zero attention to detail or safety.
The Screen Saga (7/23/25 – 1/31/26 and counting)
• Sept 9: Original install. No screens provided.
• Nov 7: Re-install appointment. No-show.
• Nov 21: Window replaced, but screens arrived in white.
• Dec – Jan: I have called weekly. Every 30-minute call requires me to re-explain the entire history because their internal notes are a mess. Every time, I am told "it's on the next truck." It is now January 31, 2026, and I still do not have the screens I paid for in July.
Zero Accountability
I have never received an apology. Field reps are flippant and rude. Management is "always in a meeting" and never returns calls. They have your money, so they simply stop caring.
Bottom Line: Champion is selling a lie. Their "black windows" are a cheap, painted imitation of a premium product, and their customer service is non-existent. Go with a competitor; literally anyone else would be better than this.
1 star because you can’t give ZERO
If you are looking for professional "black windows," do not buy from Champion. My experience, which began on July 23, 2025, has been a six-month masterclass in poor craftsmanship, logistical failure, and utter disrespect for the customer.
The "Premium" Black Window Scam
I was very explicit during the sales process: I wanted a true black exterior. I paid extra for this "upgrade." What I received was an embarrassment.
• The "Spray-Paint" Finish: These aren't manufactured black; they appear to be white windows haphazardly sprayed black. Upon delivery, the frames were covered in scratches with white plastic peeking through. There was even black paint overspray on the glass.
• White Channels: Champion fails to disclose that the sliding channels remain stark white. From the street, you see a black frame with a cheap white stripe down the sides, top and bottom. It looks like a DIY aftermarket paint job, not a professional product.
• The "Fix": Their service team suggested spray painting the white channels—which would obviously rub off the first time the window is opened.
Incompetent Installation & Measurement
Out of four windows, one was under-measured by a staggering 2.25 inches in both directions. Champion’s own tolerance is 1/4 inch. To "fix" it, the installers literally propped the unit up on a 2x4. This massive error delayed my entire siding and painting schedule for months. One photo even shows an exposed nail holding the trim on—zero attention to detail or safety.
The Screen Saga (7/23/25 – 1/31/26 and counting)
• Sept 9: Original install. No screens provided.
• Nov 7: Re-install appointment. No-show.
• Nov 21: Window replaced, but screens arrived in white.
• Dec – Jan: I have called weekly. Every 30-minute call requires me to re-explain the entire history because their internal notes are a mess. Every time, I am told "it's on the next truck." It is now January 31, 2026, and I still do not have the screens I paid for in July.
Zero Accountability
I have never received an apology. Field reps are flippant and rude. Management is "always in a meeting" and never returns calls. They have your money, so they simply stop caring.
Bottom Line: Champion is selling a lie. Their "black windows" are a cheap, painted imitation of a premium product, and their customer service is non-existent. Go with a competitor; literally anyone else would be better than this.
January 31, 2026 · Verified
Rd S
Ordered two windows. A bay in the front and a garden in the rear. Were told that these were the highest priced in their line up.
Measured and after several weeks they came to install these. They cut through an electrical line in the front room during installation And then tore out sheet rock to fin a new electrical line. Leaving unfinish fry wall and tons of silicone filler at the joining surface topping the window.
Kitchen window was ok but when the opening mech failed they wanted $135.00 for a service call on a lift time warranty window .
Save time and money and go Anderson
Measured and after several weeks they came to install these. They cut through an electrical line in the front room during installation And then tore out sheet rock to fin a new electrical line. Leaving unfinish fry wall and tons of silicone filler at the joining surface topping the window.
Kitchen window was ok but when the opening mech failed they wanted $135.00 for a service call on a lift time warranty window .
Save time and money and go Anderson
January 23, 2026 · Verified
DA
I had questions about my appointment, and the person I spoke with got an attitude, so I hung up.
Moments later I get a nasty profanity laced text from the rep.
I called to let them know about it because good companies sometimes have bad employees.
I kept my appointment to have them no show.
No call no text.
This company is a joke.
Don't waste your time or energy, there are plenty of reputable window companies to choose from.
Moments later I get a nasty profanity laced text from the rep.
I called to let them know about it because good companies sometimes have bad employees.
I kept my appointment to have them no show.
No call no text.
This company is a joke.
Don't waste your time or energy, there are plenty of reputable window companies to choose from.
January 16, 2026 · Verified
James
Austin did a great job
January 5, 2026 · Verified
michele
They installed the wrong doors tried to deny it they leaked. They ruined my drywall then they installed another set of doors they leak do not use this company. They use subcontractors and do bad work. The whole process was a nightmare, and still as as we have not had final inspection.
December 29, 2025 · Verified
Steve S
Our sales rep Andrew Wagenmaker was extremely helpful and professional answered all our questions was really impressed with the young man. Thank you.
November 14, 2025 · Verified
Lisa H
Rep texted prior to appt-asked if all decision makers would be present as they have deals that are only good day of. I explained that I wasn't keen on that strategy and maybe cancel appt. He proceeded to tell me"if that's the kind of deal you want, you should be shopping at Home Depot or Lowe's...I mean I'm just putting that on the table". Maybe not a very professional response. I rescheduled appt (requested different rep). They were supposed to show up 11/05 at 6pm. Nobody showed up, nobody called or texted. I texted them, no response. Texted again, no response. If I can't even get a professional rep to come out, I have to assume that's reflective of company culture - high pressure sales, not customer centric.
November 7, 2025 · Verified
Matthew C
It's been 4 months now on a warranty claim to replace a window sash that failed. Warranties are great if the company offering them backs them up in a timely manner. I've chased and chased Champion and to date, still have no idea if the window sash has been produced or where it is.
September 21, 2025 · Verified
ob
Corporate info about local Champion didn't synch, was told I could drop off my screen door to be fixed. No one was there door was locked, it was 3:30 and it was supposed to be open to 5.
Update: corporate customer service reached out and apologized. The office should have times posted. If they are closed at 3pm makes extremely difficult for the working person. I was off work and was the only way I could drop off 2 days later.
Update: corporate customer service reached out and apologized. The office should have times posted. If they are closed at 3pm makes extremely difficult for the working person. I was off work and was the only way I could drop off 2 days later.
September 19, 2025 · Verified
Jenna
We started working with Champion in May of 2025. We ordered several windows and doors. After 2 different measurement appointments we made it to installation day for our windows. 4 of the windows were the wrong size. 2 of them where not up to code. We were assured this issue would be addressed. After a third measurement appointment. We were told that when our windows were installed no caulk was put around the outside to seal them. We were told that issue would be addressed as well. It is now September. We still do not have our doors from the original order. The 4 windows that were wrong have not been replaced. The framing on the outside of the windows remains uncaulked allowing water in around the sides. I have attempted to reach out to champion repeatedly with little to no success. Communication with our local team has been almost non-existent. Working with champion has been a mistake and I would advise others to look elsewhere.
September 13, 2025 · Verified
Gallery
