Champion Windows
Company Highlights
About
Champion Windows
From our factory to your home.
At Champion Windows, we are dedicated to providing our customers with the highest quality windows and exceptional customer service.
We design, build, and install our windows in-house, ensuring that every step of the process is done to the highest standards. Our skilled employees hand craft every product in our 260,000 sq-ft manufacturing facility in Cincinnati, OH, using the latest technology and the highest level of precision.
- 72 years in business
- Bonded
- Insured
- Offers Financing Options
- Offers Military Discounts
View this profile on InstagramChampion Windows (@championwindow) • Instagram photos and videos
Frequently Asked Questions
Does Champion Windows offer free project estimates?
Yes, Champion Windows offers free project estimates.
What is Champion Windows' warranty or guarantee policy?
Champion Windows offers a lifetime warranty on products, a lifetime glass breakage warranty, installation warranty, and transferability of warranty.
Are there any services Champion Windows does not offer?
Champion Windows does not offer full roofing services, plumbing and electrical work, interior remodeling, HVAC services, garage doors, or custom outdoor structures.
Does Champion Windows have any eco-friendly practices or accreditations?
Champion Windows incorporates several eco-friendly practices such as offering energy-efficient products, ENERGY STAR certification, sustainable manufacturing practices, and recycling initiatives.
What safety measures does Champion Windows have in place during projects?
Champion Windows takes several safety measures during their projects such as licensed and trained installers, adherence to OSHA standards, use of safety gear, safe handling of materials, safety measures for customers, insurance coverage, and quality control and inspections.
How does Champion Windows manage and dispose of construction waste?
Champion Windows manages and disposes of construction waste through efficient waste management, recycling programs, safe disposal of non-recyclable waste, partnerships with waste management services, minimization of waste, and customer communication.
What is Champion Windows' preferred method of communication?
Champion Windows's preferred method of communication is phone calls, email, in-person consultations, online contact forms, and customer portals.
What financing options does Champion Windows offer?
Champion Windows offers no interest if paid in full, low monthly payment plans, deferred payments, custom financing solutions, promotional offers, online pre-approval, and in-house financing.
Does Champion Windows assist in securing financing?
Yes, Champion Windows assists customers in securing financing for their home improvement projects.
Promotions
Champion Windows
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Champion Limited Lifetime Warranty
Our products are covered by an unbeatable warranty — if it breaks, we'll fix it! That's how we guarantee you're going to love your windows for a lifetime.
Terms and ConditionsContact Champion for more information.
Expires 01/01/27
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Your Exclusive Savings - 10% Off with the Champion YES! Program
Participation in the Yes! Program‡ Is Easy
- Print your Yes! certificate and have it ready at your appointment.
- Say “Yes!” to your quoted price on new windows at the end of your initial appointment.
- Use your certificate for an extra 10% off!
Terms and ConditionsPrint your certificate here: https://www.championwindow.com/Content/documents/yes-program-cert-2024B.pdf
Expires 01/01/27
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$250 OFF Window Order
Save an additional $250 on your window order on top of our national offer.Use promo code 'win250' when scheduling your free quote.Terms and ConditionsNo specific terms provided. -
Buy 2 Windows, Get 2 FREE*
Purchase two windows and receive two additional windows for free with participation in the YES! Program.Schedule a free in-home estimate and participate in the YES! Program to receive the offer.Terms and ConditionsSpecific terms not provided; participation in the YES! Program required. -
$1,000 OFF Home Project
Save an extra $1,000 on your home project on top of our national offer.Enter code 'EXTRA1000' in the 'Promo Code' field when scheduling your free quote.Terms and ConditionsExtra $1,000 off is on top of national offers. $10,000 project minimum prior to discounting required. -
$300 Gift Cards for Referrals
Refer your friends and family and receive a gift card worth up to $300.Refer your friends and family through the provided link to receive the gift card.Terms and ConditionsNo code necessary.
Homeowner Reviews
Champion Windows
Reviews by Platform
- 3.0 / 5
- 4.6 / 5
- 3.0 / 5
Only show reviews that mention…
348 reviews
Marque A
I don't know how Champion thinks there is a way to make right the problems we experienced on installation day but here goes.
Our salesman (George) did a masterful job and offered what we thought was a decent price for a new front door with sidelight. We are happy with the end result. I asked George to connect me with a local customer so I could see their installation and ask them about their experience. George said no problem and he found a willing Champion customer. Problem #1: when I tried to get an appointment with this customer I got no reply. Promise but don't deliver. Problem #2: the two-man install crew spoke no English. BIG problem when it came time to communicate my concern about how they were attempting to install our expensive door by shimming it at the bottom to close the BIG gap at the top. We were finally able through the use out smart phone language translators to get the install on the right track. Problem #3: During the install I called George and Eddie (local guy I gave payment #2) to see if they could help with the install somehow. They ghosted me. I was able to get Paul (?) on the phone and he assured me that the crew was trained and capable. I wasn't convinced because of what I had seen so far. The crew finally agreed with me to attach a piece of plywood on the sill to raise the door and give it a firm base to rest on. That worked but why didn't they do that first instead of trying to make up 1/2" to 3/4" gaps all the way around with shims. Not so well trained. I've built my own home and im glad I was watching the install otherwise Im betting our new door wouldn't stay in place for very long. Problem #4: we received an email advising us our installation was scheduled to start between 0800 and 1000. We specifically asked for a start time at noon or later. I was able to get the start date confirmed for noon or later. Problem #5: the install crew arrived at 1100 and we weren't ready for them to start yet. I suggested they take lunch and return at noon. They did. At this point I admit that all the negative reviews I read online (there were more than one or two) that said that communication in and around your company was not great are true. At the beginning of this I mentioned that we are happy with the result and we are. How we got here is the rub. If anyone asks where got our door, I will tell them but they will also be given my buyer beware because of all the issues that probably shouldn't have occurred. My unsolicited advice is don't send non-English speaking installation crews out unless the homeowner speaks the same language. I hope we have no warranty issues.
Our salesman (George) did a masterful job and offered what we thought was a decent price for a new front door with sidelight. We are happy with the end result. I asked George to connect me with a local customer so I could see their installation and ask them about their experience. George said no problem and he found a willing Champion customer. Problem #1: when I tried to get an appointment with this customer I got no reply. Promise but don't deliver. Problem #2: the two-man install crew spoke no English. BIG problem when it came time to communicate my concern about how they were attempting to install our expensive door by shimming it at the bottom to close the BIG gap at the top. We were finally able through the use out smart phone language translators to get the install on the right track. Problem #3: During the install I called George and Eddie (local guy I gave payment #2) to see if they could help with the install somehow. They ghosted me. I was able to get Paul (?) on the phone and he assured me that the crew was trained and capable. I wasn't convinced because of what I had seen so far. The crew finally agreed with me to attach a piece of plywood on the sill to raise the door and give it a firm base to rest on. That worked but why didn't they do that first instead of trying to make up 1/2" to 3/4" gaps all the way around with shims. Not so well trained. I've built my own home and im glad I was watching the install otherwise Im betting our new door wouldn't stay in place for very long. Problem #4: we received an email advising us our installation was scheduled to start between 0800 and 1000. We specifically asked for a start time at noon or later. I was able to get the start date confirmed for noon or later. Problem #5: the install crew arrived at 1100 and we weren't ready for them to start yet. I suggested they take lunch and return at noon. They did. At this point I admit that all the negative reviews I read online (there were more than one or two) that said that communication in and around your company was not great are true. At the beginning of this I mentioned that we are happy with the result and we are. How we got here is the rub. If anyone asks where got our door, I will tell them but they will also be given my buyer beware because of all the issues that probably shouldn't have occurred. My unsolicited advice is don't send non-English speaking installation crews out unless the homeowner speaks the same language. I hope we have no warranty issues.
August 19, 2025 · Verified
Jack D
What ever you do not buy windows from this company. We have been trying to get the trim and installation done right and can't get anyone to call back. Now having to hire another window contractor to come out and fix everything. Filled a report with the State of Utah. It's that bad. Once they get their money they run.
August 4, 2025 · Verified
Linda F
The product is good, but the customer service is beyond awful. I have called and left 3 messages over the past 13 weeks (I waited the 10 weeks they said it would take them to build the replacement window) and have yet to receive a return call from Shannon. They claim to have a lifetime warranty, but if you cannot contact anyone, it is useless. I would NOT recommend anyone use this company for any purpose.
July 24, 2025 · Verified
leo H
I called champion windows and door and set an appointment, and they came out in less than 24hrs to do my custom door estimate. And they sent great sales guys, Paul K and Juan G, and they showed and explained the company and quality of the doors and were very honest and upfront about pricing and warranties. And very curtesy and kind. I highly recommend.
July 10, 2025 · Verified
Dillon V
I've been shopping around for windows and ended up getting ahold of champion. I was assisted by Juan to choose the right windows for my home, he was exceptional at helping me learn about the quality product Champion offers. Their product is so well made they have a lifetime warranty! They were able to get me set up to have my windows replaced at a price I was happy with and worked for me. It is very likely that I do more business with champion in the future.
July 9, 2025 · Verified
ill W
Never Again Beware,
We started the install of our windows and slider over a year ago March 2nd 2024 and the installation is still not complete. The windows and installers showed up started tearing out the windows and slider to only find out several windows and the slider were not correct. For some reason unknown the project manager told the installers to keep going and install windows and slider even though they were not correct. The project manager than told me they would order new replacements that day and swap them out when they come in. Well months later the slider and part of the windows come in and again the slider was wrong again but was swapped out again and windows installed incorrectly because they didn't have all the material's for the windows but the installers thought it would be smart to screw them together damaging the windows in the process. Now we have to place another order months and i mean months i get a call saying they need to come out and inspect the project to see what needs to be ordered. Wait didn't we order everything months ago. Champion sends someone out goes over the install and what's wrong and says he needs to send a report. Months later they call and say they need to do another inspection for some reason, same person comes out same list again and sends another report. So everything is on order, months go by now everything comes in buts its damaged and has to be reordered. My new windows have bowed in the middle the sash bows approx 1/4" from end to middle to end and look horrible. We cant use the slider because of the install. Windows were never sealed on the bottom, Champion window person has seen this quality of the windows are below builder grade in my opinion. But to throw salt in the wounds be sure to pay for everything even when the job is not complete. Champion Windows has by far been the worst company i have ever had to deal with. I would suggest do your homework read true reviews for your area and be diligent on getting what you pay for for. Good Luck you will need it
We started the install of our windows and slider over a year ago March 2nd 2024 and the installation is still not complete. The windows and installers showed up started tearing out the windows and slider to only find out several windows and the slider were not correct. For some reason unknown the project manager told the installers to keep going and install windows and slider even though they were not correct. The project manager than told me they would order new replacements that day and swap them out when they come in. Well months later the slider and part of the windows come in and again the slider was wrong again but was swapped out again and windows installed incorrectly because they didn't have all the material's for the windows but the installers thought it would be smart to screw them together damaging the windows in the process. Now we have to place another order months and i mean months i get a call saying they need to come out and inspect the project to see what needs to be ordered. Wait didn't we order everything months ago. Champion sends someone out goes over the install and what's wrong and says he needs to send a report. Months later they call and say they need to do another inspection for some reason, same person comes out same list again and sends another report. So everything is on order, months go by now everything comes in buts its damaged and has to be reordered. My new windows have bowed in the middle the sash bows approx 1/4" from end to middle to end and look horrible. We cant use the slider because of the install. Windows were never sealed on the bottom, Champion window person has seen this quality of the windows are below builder grade in my opinion. But to throw salt in the wounds be sure to pay for everything even when the job is not complete. Champion Windows has by far been the worst company i have ever had to deal with. I would suggest do your homework read true reviews for your area and be diligent on getting what you pay for for. Good Luck you will need it
June 26, 2025 · Verified
Dr K
We contracted with Champion in April 2023 for an 18'x18' sunroom addition to our home to replace a screened porch and patio of the same area. They started the work in late November 2023, and the project was riddled with problems. The greatest problem was that after Champion jack-hammered out our existing 18’x18’ cement pad, the put in the helical supports that the county mandated, and they they poured the flooring for the sunroom without getting permission from the county. So they had to then jack-hammer out another 18’x18’ cement pad so that the county could inspect the helical supports, and once approved, Champion then poured the floor for the 2nd time. The project was finally completed in April 2024 and shortly thereafter we started to notice small cracks in our tile flooring in the adjacent family room and kitchen. But then winter set in, and we experienced some very cold temperatures for this region, those small cracks really started expanding and growing in length. Once crack is now about 20’ length. We lived in this brand new house for 6.5 yrs without any flooring problems whatsoever. Champion then came in and did serious jack-hammering TWICE and then the problems with the flooring began. Champion is now trying to say that their jack-hammering had no effect on our flooring and that the house is built on soil that is somehow compromised, although there is no evidence to that effect. As of this writing, we are still trying to get Champion to agree to pay for the flooring repairs without having to take legal action, but so far it looks like the remedy will be through the courts. The angst caused to my wife during 5 months disruption to our lives while Champion built the sunroom and now this issue about the damage done by Champion to our flooring has really taken the joy out of getting the sunroom. For the premium price we paid Champion (they were the most expensive of the 4 companies we got quotes from), it turned out to be a very bad experience and if we had to do it all over again, we would not go with Champion.
June 13, 2025 · Verified
Candi C
Todd Yates was an amazing Sales Representative with a inviting personality that was unlike most “Salesman” we’ve dealt with in other Company transactions. There was no pressure but answered our questions when we asked for his opinion with past experiences. The entire process was very pleasant and he represented the company well with sharing their credibility. We look forward to seeing our new double front doors!
May 20, 2025 · Verified
William G
This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers and their reps should know how to measure correctly the first time.
May 5, 2025 · Verified
Debra H
I had all of my windows replaced by Champion. I ordered them in August 2024. The initial install was in November 2024 but some windows arrived broken or the wrong size and the the instal of those took place early this year. Two of the large windows, one in the bedroom and one in the dining room, have been tweaked, had balancers replaced and frames replaced and they still do not operate meaning those two rooms are still in limbo with the furnishings moved away and sheets hanging over them. They are double hung and they can only be partially opened or closed and only with EXTREME effort. I have contacted the local office, the regional manager and the main office trying to get someone out here to discuss options but I can't get anyone from the company to respond. This was a very expensive project and lack of communication and failure of the company to follow-up and make good on their product has spurred me to warn others of the company. The windows that work are great but having two major windows that don't operate is unacceptable. Proceed with caution if you are considering windows from Champion.
April 28, 2025 · Verified
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