Choice Home Warranty

Choice Home Warranty

19 Verified Reviews
3.7 3.8 3.8

Company Highlights

  • Best Company Partner
  • 15 years in business
  • Warranty
About

Choice Home Warranty

The Only CHOICE In Home Warranty

Choice Home Warranty plans offer comprehensive protection against the high cost of repair or replacement of properly maintained major systems and appliances. A policyholder calls our claims center and pays a modest service call fee per claim when a problem or repair need arises. At Choice Home Warranty, we strive to always offer our customers fast and simple solutions, along with excellent service technicians. Customers are looking for value for their money, and we believe we provide outstanding customer satisfaction and protection against the high costs of home and appliance repairs on covered items.* When you decide to purchase a Choice Home Warranty, you will work with a knowledgeable, dedicated team that will service your covered home repair needs swiftly and efficiently.** With many home warranty companies, your claim is assigned to a clerk in a large department, rather than having a personable, dedicated team processing your service request. With a CHW Warranty, you will have a dedicated team of two or three representatives, who will always be thoroughly involved in your claim and available to help you with any questions that you may have.

  • 17 years in business
  • Servicio en Español
  • Accepts Emergency Requests
  • Offers Military Discounts

Frequently Asked Questions

Does Choice Home Warranty offer free project estimates?
Choice Home Warranty does not offer free estimates for specific repair projects. Once you have a warranty plan in place and file a claim for a covered item, a service fee—typically around $100—is charged for the technician's visit to diagnose and address the issue.
What is Choice Home Warranty's warranty or guarantee policy?
Choice Home Warranty provides a service contract that covers the repair or replacement of specified home systems and appliances due to normal wear and tear, as detailed in the policy agreement. Claims can be submitted 24/7, and upon approval, a service provider is dispatched, with a trade service fee (usually $100) payable at the time of service. The warranty excludes coverage for known or unknown pre-existing conditions, misuse, abuse, or lack of maintenance, and certain items may have specific coverage limits or exclusions. It is essential to review the policy terms to understand coverage details.
Are there any services Choice Home Warranty does not offer?
Choice Home Warranty excludes coverage for pre-existing conditions, misuse, neglect, and specific components like refrigerator shelves or knobs. Non-standard items such as solar power systems and generators, as well as structural elements like walls and roofs (except limited roof leak coverage), are also not covered. Optional add-ons like pools and spas are available for extra fees, but not included in standard plans.
How does Choice Home Warranty manage and dispose of construction waste?
Choice Home Warranty coordinates repairs and replacements through a network of licensed and insured contractors. These contractors are responsible for managing and disposing of any construction or renovation waste generated during their work.
What safety measures does Choice Home Warranty have in place during projects?
Choice Home Warranty partners with licensed and insured contractors who follow industry-standard safety protocols during service visits. The company also provides a Senior Home Safety Guide to help customers prevent common household hazards.
What is Choice Home Warranty's preferred method of communication?
Choice Home Warranty communicates primarily through its online account center, where customers can manage accounts, submit service requests, and track claims. Phone support is available for claims and sales, and inquiries can also be sent via email.
What financing options does Choice Home Warranty offer?
Choice Home Warranty offers flexible payment options to accommodate various homeowner preferences. Homeowners can choose between monthly and annual payment plans for their home warranty coverage.
Does Choice Home Warranty assist in securing financing?
Choice Home Warranty does not provide direct financing assistance for its services.