Colorado Living

Tim, came to give me an estimate on some bathroom remodel work, removing a bathtub and installing a walk-in shower. Tim was so helpful with suggestions and ideas, and ending up going a different direction than what I was thinking, making it all so much better overall. He was a complete joy to work with and I would highly recommend him to anyone looking to do any bathroom work.

Thank you so much Tim for making this a better experience than what I previously had.

Sincerely
Linda Buckalew

We had our old tub removed, then Midwest added a walk in shower. Kelly Bird explained the jacuzzi products and the process. Kelly was very professional and friendly. She is also very knowledgeable about competitors. Our new shower was installed on October 27,2025. The installers Charles and Charlie (a father and son team), did an excellent job. They had to spend extra time downstairs, in order to fix the drain pipes downstairs. You can tell that Charles is a perfectionist, because he won’t leave until the job is done right.

Rod L. Was the most professional person with whom I had the honor to have remodel my bathroom. Not enough superlatives in the English language to describe such an outstanding gentleman; most definitely an asset to Midwest Bath.

This is a very expensive "solution" for a simple shower update/remodel. The representative was professional and in the end a true "sales" person - knew how to make you feel that you have a serious problem with your current shower (claimed I had high amounts of moisture behind the tile - in fact, when they demo'd it, it was pretty clean with just a spot of mold that anyone could take care of with Kilz, or just replace the backer board). Long and short - you'll be paying more than double (and that's many thousands of dollars) for the product. And in the end, you have the same vulnerability to water getting behind the "system" - better watch carefully the caulking at the base!
Also, once my tile walls were demo'd out and I observed what they were putting up before applying the modular pieces over it, I was astounded that it was a wood-chippy product - not a water-resistant backer board!! Huh? After all their pitch of perils of moisture with tile and grout, etc - oh my. I'm still stunned. What if there's ever a leak of the shower head behind the modular wall? It'll turn to heavy mold in a minute!
Also, when the rep showed me my choices, I commented how the sample feels flimsy and certainly not anything I'd want. I was assured that the "real" product is much beefier - this was just the "sample". WRONG. It's all pretty flimsy. In the end it looks nice, but that's all. So if you prefer the look and feel of REAL materials like tile, run - don't walk - away. You'll get a fabulous remodel at half the price with a good, local tile installer.
With a tight window to rescind the contract - which I pondered greatly but their home office is almost 2 hours away - I should've just done the big drive, walked in, and told them to cancel.

Kas and Dan did a great job installing our new shower. They did a conscientious job and were very respectful about keeping the doors shut so our cats and dogs wouldn’t escape. They were quiet and professional. The shower is beautiful!

Charles and Charle, yes father son duo, were outstanding! They were like a well oiled machine doing the install. They were neat, organized, and careful in ensuring everything was cleaned up. As far as Jaquzzi Bath, time will tell but we are loving it so far!

My shower isn’t done yet because i just signed the paperwork. Andy Chodera was fantastic. He made me feel comfortable and was the nicest person. He was just amazing. I cant wait to get my tub to walk in shower done.

The installers at Midwest Bath were amazing. They worked really hard to give me a walk in shower going from a bathtub. I feel safer getting in and out of the shower than I did before the work was done. Midwest bath is amazing.

Not standing by their products - DO NOT TRUST WARRANTY
I purchased windows from this company in 2021, I have an issue with my lifetime warranty windows and when I called to get service I was told they no longer do windows and call the manufacturer. The gave me the wrong manufacturer, then when I did find the right one myself, they only cover the glass and you have to pay for shipping and installation. This is outright fraud and deception by Midwest bath as I was promised and documented a lifetime warranty to cover manufacturers defects, which includes all installation and costs.

They have decided to fail customers because they no longer sell the products, even after providing a "lifetime" warranty. Will they do this to you with your bath? I would say based on my experience is seems likely. Very dissapointed.

My journey started with the consultant Jeremy March, he was so nice and patient and their boss Brian was so accommodating with my wants and needs. Now with the installation. I was given Nathan to install and when I tell you this man has been so nice, professional and fantastic through the whole process!!! It would be an understatement. He and Brian made everything happen for me. He confirmed the pan size before the start, The pan was sized wrong initially and he made that call and found a size that worked for my vision, he then brought in the door and the hardware color was incorrect, when I mentioned it he made that call and searched all of colorado springs for the right door hardware color I talked about to the consultant and built a wall for my shower. Now my job was not completed in 1day, more like 1 1/2 day, but with all of the snags they managed everything amazingly and i have a lifetime warranty. Nathan even changed the position of my toilet shut off valve for me!!! I couldn't be happier with everything. I made the right choice in using this company for my shower upgrade!!!

Excellent experience all the way around.

I had two units replaced, one upstairs (the easy one) and one in the basement (nightmare). They demolished concrete under the basement shower down to the dirt, installed studs to support the new pan, installed drywall, and then installed finishes that look perfect. The upstairs unit took one day, the basement unit took three days.

The company had warned me in advance that the basement wouldn't be a one-day job. The guys worked really hard. I bet they carried 1/2 ton of crapped out concrete from the basement to the alley in back. Now, the basement shower is beautiful, and after I watched everything I have the peace of mind knowing how everything works. I've been in this house for 25 years, so this has been a long time coming.

No reno experience is stress-free, but they made it as smooth as possible. Now I have two beautiful showers and two complimentary rubber duckies. They even gave me an extra rubber ducky for my friend who recommended Midwest.