V P
I chose this company because I believed they were a reputable, family-owned business and expected transparency throughout the process. Unfortunately, my experience was disappointing.
Before anyone came to my home, I informed the owner, Steven Meares, that I intended to use insurance proceeds to pay for the replacement door and that I would need to wait for my insurance funds before moving forward. He sent Brandon Yeager to perform the initial consultation.
During the consultation, Brandon helped me select a door and provided a price. He advised that a credit check was required to participate in their services. At no point was I informed that I was applying for financing or taking out a loan. I later discovered that a hard inquiry had been placed on my credit report. When I raised this concern with Gary, who came the following day to verify measurements, he acknowledged that I should have been informed that financing was being arranged.
During Gary’s visit, I was also told that the price and door I had originally been quoted were incorrect and that I would need to select a different door. I was not satisfied with the replacement option and became increasingly concerned about the inconsistencies in the information I was receiving.
Within approximately 72 hours, I notified the company that I did not wish to proceed. My decision was based on the undisclosed financing inquiry, the conflicting information regarding pricing and product selection, and my overall discomfort with the process. I was then informed that I owed a 10% cancellation fee because the company claimed work had already begun. When I requested documentation showing that the door had been ordered, I was not provided with what I considered sufficient proof.
My experience left me feeling misled and frustrated. I encourage anyone considering this company to carefully review all documents, ask detailed questions about financing, cancellation policies, and product specifications, and ensure they fully understand what they are signing before proceeding.
June 19, 2026 · Verified
Michael A
Exterior Point LLC was amazing to work with. From start to finish they were super professional and accomaditing. Matt my project manager was on top of stuff from the begenning and very helpful. You will not be sorry for hiring these guys.
May 13, 2026 · Verified
Jenn H
The windows look amazing. They came on time. Protected all the furniture. Installed quickly. Very thorough. Friendly. It was a great experience. Highly recommend.
April 22, 2026 · Verified
Mauricio M
Replacing our house windows and patio door with Exterior Point Home Remodeling was the best decision ever!
They have an amazing team of professionals who guided us through the entire project. Stephen, Matthew, Imeldo, and their crew were very knowledgeable, respectful, and kind throughout the whole process.
They worked efficiently and kept everything clean during the installation, which we truly appreciated. They really went above and beyond to make sure our home stayed protected and tidy.
We highly recommend their services to anyone looking for quality work and a reliable team!
February 22, 2026 · Verified
Dawn G
I am a satisfied customer. All went well- arrived on time @ 8.00am as stated in the email. Stephen was helpful in getting the financing together, Greg met with me to go over all that Exterior Point offers, and as well as the discount available if I accepted the offer that evening. Matt, Imeldo all came together to ensure that the project started on time. Excellent job - would refer them .
February 15, 2026 · Verified
Tom S
Exterior Point did a wonderful job replacing the sliding glass door in my bedroom. Imeldo and Matt were a pleasure to work with from start to finish, and communication and scheduling were a breeze.
December 7, 2025 · Verified
Kilsy C
Exterior Point Home Remodeling is absolutely fantastic! From start to finish, their customer service was outstanding—professional, responsive, and truly caring about making sure everything went smoothly. They took the time to answer all of my questions, kept me updated throughout the process, and made me feel confident in every step. The quality of their work is top-notch—everything was done with great attention to detail, and the results exceeded my expectations. I would highly recommend them to anyone looking for reliable, high-quality home remodeling with a team that genuinely values their customers.
October 1, 2025 · Verified
Evans K
I have only good things to say about Exterior Point and the work they did on my home (replacing 10 windows and our front door). Communication was great and the crew did an excellent job of protecting our furniture during the installation and cleanup afterwards. Definitely recommend this company to anyone looking for new windows and doors!
September 22, 2025 · Verified
Olga E
We used exterior point for out window replacement and could not be happier highly recommend them they kept everything very easy for us and the install only took a couple hours
September 20, 2025 · Verified
M P
⭐️⭐️⭐️⭐️ ⭐️5-Star Roofing Experience!
I can’t say enough great things about them! From start to finish, the entire process was seamless, professional, and beyond expectations. When we discovered a leak in our roof, I contacted several roofing companies—but Exterior Point stood out immediately for their responsiveness, transparency, and expertise.
Their team arrived promptly for the initial inspection, thoroughly explained what needed to be done, and gave us a detailed, fair estimate. There was no pressure—just honest, straightforward communication. Once we gave the go-ahead, they got us on the schedule quickly and completed the job on time (even ahead of schedule!).
What really impressed us was the quality of their work and attention to detail. The crew was courteous, kept the worksite clean, and treated our home with care. They even took time to inspect and reinforce areas that weren’t part of the original scope, just to ensure the long-term integrity of our roof.
The new roof looks fantastic—sleek, solid, and clearly built to last. It’s rare these days to find a company that combines top-tier workmanship with exceptional customer service, but exterior Point absolutely delivers on both.
Highly recommend to anyone looking for reliable, trustworthy roofing professionals. Thank you for giving us peace of mind and a roof we can count on for years to come!
July 12, 2025 · Verified