Home Genius Exteriors

We hired this company in june 2025 to remove old siding and replace with new. WORST company ever!!! They subcontracted to very incompetent crews. First crew damaged all the window trim and several window screens the siding was not attached to the house securely. Left property messy, cigarette buts everywhere and their trash..the quality of work was very poor. Had to take down and redo. Second crew was even worse, did not think possible. Fired them after 8 months trying to get them to finish the job correctly. We have had no gutters on our house for 8 months. We gave them approximately 26% down payment, which in ohio is illegal, only allowed 10% or less, we were not aware, until we obtained the services of a lawyer to get our down payment back. Sales person was incompetent and did not know the siding business at all. (Hindsight). Per contract supposed to wrap whole house with vapor barrier, discovered that did not happen. I could go on and on, they did nothing right. Hired new company to do it correctly. Ended up costing more, because they brought to our attention that they would have to remove the 80 year old stucco, because they could not get the new firing strips to hold. Whether Home Genius knew this or not, they did not present that potential problem to us! If we would have them finish the job, we would have many issues with Home Genius install, as mentioned previously, customer service sucks. Not one sincere apology from any one at home Genius. I am not sure how they have an A+ on the BBB. They should be labeled Evil Genius!!

They were very courteous and hardworking. Very skilled at what they did.

Quality install and quality product

Had appointment for an estimate. Text me everyday leading up to appointment to confirm appointment. Day of appointment called and said they were running behind 1 to 1 1/2hours. Waited and waited and they never showed. Called and they said they were going to be another hour. WTH. Not a good 1st impression.

We recently completed a full exterior roofing system replacement with Home Genius Exteriors (HGE), and we couldn't be more satisfied with the results. Our project was extensive—including a new roof, gutters, downspouts, skylight installation, and an upgrade to aluminum soffits. Before selecting HGE, we interviewed several well-known roofing companies in the DMV area, but Kevin Paul (Sales) truly set them apart. He spent nearly an hour conducting a thorough inspection with detailed photos, explaining the entire system layer by layer—from materials and ventilation to waterproofing and timelines. This level of transparency gave us the confidence to move forward, especially given their competitive pricing and flexible 12-month financing options.
The installation process was impressively organized. Our Project Manager, Drew, provided access to a live project tracking portal so we could monitor progress in real-time. The entire job took just three days, and the crew was professional and diligent about daily cleanup—something we particularly appreciated was their attention to nail management and debris control.
What really impressed us, however, was the post-installation support. When we noticed a minor exposed nail on the visible roof section above our bay window, I sent photos to Drew. He responded almost immediately and had the issue resolved the very next day. Later, when we had a concern about a downspout, Jordan (Warranty Claims Inspector) came out to perform a comprehensive inspection. He was honest and thorough, confirming the system was functioning perfectly and that the issue was simply temporary ice buildup rather than an installation defect.
Since completion, the system has already been "battle-tested" by extreme weather. Shortly after the install, we experienced a heavy rainstorm followed by the most severe snowstorm the DMV has seen in five years. The roof performed flawlessly—no leaks, even snow melt, improved insulation, and the drainage system handled the load with ease. Overall, HGE demonstrated professionalism, responsiveness, and solid workmanship. We are very happy with our decision and this investment in our home.

Great work by crew beautiful installation of new siding and gutters. Thank you home genius for transforming our home

The crew worked hard to produce a beautiful installation. The communication was throrough throughout the process. Thankful to have discovered home genius!

Replaced a lot do plywood did great thanks home genius and pm AJ

Love my experience Mike and nick were great

We had Nick Gardner come out and give us a quote on our roof. He looked at roof inside and out. Took pictures and explained EVERY step of roof replacement. He showed us All the material that would be used. He was very polite (took his shoes off while in house). He never pressured us. Answered all our questions. WE highly recommend using Home Genius Exteriors for your next roofing project. 5star.