HomePRO Mobility

Emanuel was great! We were pleased with his presentation and he answered all my questions. He even blessed us with an amazing price! Installation set up for tomorrow. God is good!!!

Excellent Service today with Emmanuel. His visit was very pleasant and he was very informative and explained everything. I was really pleased with his presentation and would highly recommend his company. I can’t wait to see my new gutters.

We bought two stair lifts July 27,2024 from the Logansville, Ga office. One works fine the other one isn’t working at all and never has.we have called numerous times and have not gotten any answer from the repair guy yet. He (Kevin)promised to come to our house last Friday but he didn’t show up. He won’t answer the phone either. Always the same rude message “leave a message “! The thing is this. The chair wasn’t working when the installer left our house either. Now we need help or someone to come and get the equipment out of our house and a replacement or a refund . When we bought it we thought that we were getting the best but we didn’t. We paid $36,984.00 of hard earned money for this thing. We should at least have it to work. Robert George or
Kay Boswell. We are not happy about this at all.!!!!

Just got my chair installed today. Eli was friendly and very professional and did a good job in a short amount of time. Paul the salesman was awesome. Knowledgeable and very customer oriented. Can’t wait to go up and down the stairs safely I recommend these guys highly.

Highly recommend this place. My grandmother did business with Sean and Cody in Irving TX. Sean came over and explained everything in detail, he was patient and was not pushy at all. He showed us a video so we could understand it better. Cody and his partner did an amazing job. They were quick and made my grandmother feel comfortable. She now feels safe going up and down the stairs.

I’ve been excited to write this review because Wade and Keenan were both exceptional. They provided A+++ customer service for sure.

They are the kind of people you’d invite over for dinner. Well, not me, because I don’t invite anyone over for dinner, but if I was going to do that, I’d invite them. 🍰 LOL

They are like the stair lift Wonder Twins. 💪💪 (Wade was the sales person, Keenan was the installer)

Here's my story ~ We bought a house in the North Georgia mountains. 🏔️ Since my mother lives with us, and she’s almost 80, I thought it would be smart to get a stair lift.

I also wanted to get it because the kitchen is on the second level. I wanted to be able to send the groceries up the stair lift so I wouldn’t have to carry them up each time. (a gallon of milk is 8 frickin’ pounds!)🥛

I figured out that there are 3 main companies in the area that sell stair lifts. Acorn, HomePro Mobility and 101 Mobility. I booked appointments with all 3 of them. 🗓️

I decided against Acorn because their stair lifts are on a metal rail. In other words, they are noisy. If they aren’t noisy at first, they’ll likely become noisy over the years (based on what people have told me).

Plus, after 2 years, you have to pay Acorn $250 per year to continue the warranty. I didn’t realize these things before I booked the appointment. 🤮

So, Acorn was out.

Then, I learned that 101 Mobility is just a dealer of Bruno stair lifts. I didn’t want to be handed off to another company after the sale. That felt weird to me right off the bat. 🤢 I was looking for one company that does it all.

So, 101 Mobility was out.

🌟💫 The final company, HomePro Mobility, turned out to be the sparkly, shining star. 🌟💫

They use helical worm technology, designed by NASA. 🐛 I can tell you firsthand that there’s minimal noise. The chair literally glides up and down the stairs. It's like riding on a cloud. ⛅️

The price from Acorn and HomePro Mobility was within $100. It was a no-brainer for me.

I also like that there’s no HomePro Mobility service contract that you have to continuously pay for each year like with Acorn. Their stair lift is warrantied for your lifetime. 💯

Also, with Acorn, you have to pay $250 for a permit to have your stair lift installed. At HomePro Mobility, the company maintains a permit that applies to all their customers, so you don’t have to pay for your own individual permit. #winning

Wade wasn’t pushy at all. I reeeeally don’t like pushy sales people. Be sure to ask if there are any discounts. You can get a discount for putting a sign in your yard, writing a review, etc.

Full disclosure: They gave me a discount for posting this review. Normally I would have said no to that because I only post what my honest opinion is.

But, they didn’t request that I say anything specific about their company. They only asked that I write a review, so I accepted the discount.

Keenan was the person who came to install it. It only took him an hour. He's been installing stair lifts for a decade. He was very nice. He and Wade are both good people.

The stair lift comes with two remote controls, which is handy. We keep one upstairs and one downstairs. That way, if the stair lift is at the bottom or the top, and you want it vice versa, you can operate it without being on it.

We also use the remote control to send the groceries up when we get home from the store. We put a basket on the stair lift and pile the groceries in it. Then boooom…. the heavy groceries ride upstairs to the kitchen in style. 🌹

When Keenan installed it, he also plugged it in to keep it charged (it uses a very thin extension cord to the outlet). It’s the rail that gets charged, not the chair.

If you keep it charged, it will work for 40 times during a power outage. ⚡️ As a side note, I think it’s adorable that it comes with a seatbelt. tee hee

I can’t think of anything else to say! We are totally having fun with our stair lift. 🏆 If anything eventful happens, I’ll come back here and update this review.

If you get one, ask for Wade and Kennan, and enjoy the ride!!! 💜💚💛❤️💙🧡

What a nice young man. He explained everything in detail and showed up on time! The installer was one of a kind. He was very professional and friendly. Did a great job and cleaned up everything. Explained the product throughly. Had my wife and I test ride it before he left. Thanks for being such a great company to deal with.

Chris came to our home today when I requested an estimate. He brought pictures brochures and samples. He answered all our questions measured our space explained how their equipment worked and was warranted. He is easy to talk with very honest and knowledgeable. We highly recommend and wanted to share how pleased we are with Chris and the experience. And yes we did decide to order the stair lift after we understood all our options and different choices for purchasing

I am so very pleased with Home pro Patrick Tillery come to my home went over the options with the chairlift . Left No stones unturned made me feel very confident that I would be safe and would have a good way to get up and down my steps. I’m so very happy with that. Thank you, Patrick Tillery❤️

Patrick is skilled in his knowledge regarding the product which is his to present but, in
addition , he is aware of the needs of his clients. He is well known not only with the technicalities with which he deals, but he has an uncanny ability to explain the technicalities which are almost always unknown to those he seeks to serve. Working with him is a sheer joy.