JEANNE
We did not buy this product, but I feel like I must comment on our experience during the sales pitch. First of all, the prices that we got were far and away more expensive than other companies. I must say that the representative that came to our home was a lovey young man. I know he was only doing what he was trained to do. The quotes started out exceedingly high, more than twice as much as other companies. When we hesitated the salesman called his boss who continued to drop the price which was still very high. Then when I asked to have time to think it over and talk to each other, we were told that the price was only good for a matter of minutes. This seemed like a very bad business practice.the only reason we gave one star is because we knew that the person that was sent to our home was following his bosses protocol. We will definitely go with a different company
July 9, 2025 · Verified
Craig G
The installatiom of my stair lift was completed in a very professional manner. The installer, Malique, did an excellent job and was very pleasant to work with. I would not hesitate to work with Malique again. The installation was done in a timely manner. He cleaned everything up upon completion. I was extremely pleased with every aspect of my purchase. Thank you!!!!
June 18, 2025 · Verified
Wayne M
Saturday it stopped and left me near the bottom of the stairs. I had to crawl up the stairs. The tech came out today and fixed (Lucille) my stairlift. I'm happy, happy, happy. Thanks Leaf Home.
April 29, 2025 · Verified
Jeanette
This company/sales team should be ashamed of themselves. The sold my dad an $8,000 chair lift that goes to his basement that he does not need access to. He was with the salesperson and I happened to call him and explained to the salesperson that he has no need to go in his basement. He is and has been in poor health and can barely get around. It’s not like he needs to get to his bedroom up the stairs or anything. So he sold him this lift, which has been used three times in the last year and a half. And he mortgaged it for 15 years with 8% financing. My dad is now in hospice and we are supposed to pay off this useless equipment? Ridiculous.
April 11, 2025 · Verified
Jeanette
This company - Mark Evans - sold my father a chair lift in Oct of 2023. It goes from the main floor of his home to his basement, which he does not need access to. He has been in poor health and has had limited mobility for several years. I spoke with the sales rep on the phone when he was pitching this stair lift to my father and told him that my dad does not need to access his basement. He still sold him the chair lift for $8,500 and financed it for 15 years at 8%. My dad has used that chair lift maybe 3 times. I believe there are people that need these products, but I would hope that any salesperson with integrity can distinguish between those who need it and those who will not benefit from it. Not only did my dad not need it, it was dangerous for him to go to the basement. Now my father is in hospice and won't be going home. And we are expected to pay $7,300 for his remaining balance. $2,800 per use, plus interest. That's predatory.
April 11, 2025 · Verified
Sheryl
I'm happy to pick Leafhome safety solutions to have a stairlift THE salesman Billy Howard who sold me the stairlift was the most nicest and caring guy to do business with! He explained very well to me how the product was made and he gave me some discounts to help with the sale to me.I was very happy about the price ! The installer was very nice and polite to me while he was installing the product and answered all my questions. He had installed everything in a timely matter and was great at cleaning up his mess. Also he came on time to install. I would recommend having Leaf Home Solutions help getting their products and also service your products as well.Very nice people to deal with!
April 5, 2025 · Verified
Shirley L
This place dies not know anything about how to treat a customer!! Charged me $150 to come out and plug in a stairlift. I talked to the repairman before he came out, told him my stairlift was beeping but it worked fine. You think he would've told me to check the plug he didn't, he came out plugged it in, then I was charged $150
March 20, 2025 · Verified
customerHOPE
WELL THE INSTALLER I HAD CAME IN GOT TO WORK AND WAS FINISHED IN AN HOUR.
March 13, 2025 · Verified
Larry
Nice looking install, well built, should last many years.
Is a lot better way to get for me get upstairs
March 5, 2025 · Verified
custome
Installation went very smooth and quickly.
March 5, 2025 · Verified