LifeStation

LifeStation

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3.7 4.7 A+ 4.5

Company Highlights

  • Best Company Partner
  • 40 years in business
  • Warranty
About

LifeStation

Protecting Your Loved Ones Everyday

Our Mission

LifeStation empowers the lives of seniors, and their caregivers, through medical alert and connected health solutions.

What LifeStation Does

Safety, independence, & peace of mind

LifeStation is one of the leading providers of medical alert monitoring in the United States. We develop innovative platforms and emergency alert systems that transform the lives of seniors in order to help them live safely, and independently, in the comfort of their homes. Of equal importance to our philosophy is the well-being of caregivers, and LifeStation’s commitment to provide them with the peace of mind they need to manage their busy lives.

What We Believe

Care, technology, & reliability

LifeStation helps protect lives. To do this, we put our customers and their caregivers first at every step of the way.

This means that we listen to our users, invest heavily to build the best medical alert technology possible, and support a team of emergency care specialists who lead the critically important work that is being done on behalf of our customers every single day.

Humble Beginnings

How it all started

LifeStation was founded with the mission to improve the quality of life for seniors and their caregivers. Our business has always been privately owned, enabling us to operate in the best interest of our customers, and to take a long-term view on the development of emergency alert services to best meet their needs. We are proud to have grown to be one of the largest medical alert companies in the United States.

  • 48 years in business
  • Servicio en Español
  • Accepts Insurance Claims
  • Offers Senior Discounts
  • Offers Military Discounts

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Frequently Asked Questions

What does LifeStation do and how does their service work?
LifeStation offers personal emergency response systems (medical alert devices) that connect a user to trained care specialists 24/7 when a help button is pressed.
What types of devices and systems does LifeStation provide?
They provide both in-home systems and mobile/wearable units with features such as water-resistant help buttons, GPS tracking, and cellular connectivity (not just requiring a landline).
How much does LifeStation service cost and are there hidden fees?
LifeStation’s monthly monitoring plans vary depending on the device and features. It’s important to review activation fees, equipment costs, and whether it's month-to-month.
Does LifeStation require a landline or can I use cellular/WiFi only?
No landline is required. Many LifeStation systems use cellular connectivity and WiFi so users are covered without a traditional phone line.
What happens when the help button is pressed?
Pressing the help button connects the user to LifeStation’s monitoring center, where the specialist can assess the situation and dispatch emergency services or contact predetermined family/friends.
Does LifeStation offer fall detection or GPS tracking with their devices?
Yes, many of their systems include optional fall detection and GPS/mobile tracking for users who need protection inside and outside the home.
Can I cancel LifeStation’s service and is there a trial or money-back option?
LifeStation offers flexibility: they have a 30-day money-back guarantee and do not require long-term contracts, allowing cancellation with notice.
Is LifeStation certified or accredited for monitoring quality?
Yes, LifeStation uses UL-listed equipment and is monitored via their own centers, meeting recognized standards for reliability in the industry.
Does LifeStation support active seniors or users who spend time outside the home?
Absolutely. Their mobile/wearable units are designed for users who are not strictly home-bound, offering GPS, on-the-go protection, and cellular connectivity.
How do I choose the right LifeStation system or plan for my needs?
To choose the right system, evaluate your mobility (in‐home vs out & about), risk of falls, desire for GPS/fall detection, budget for monthly fees, and whether you need no landline. LifeStation provides guides to help compare features.