Eric S did beautiful work on my mom’s new walk-in shower yesterday. He was professional, clean, did a great job of explaining everything and went above and beyond on some of the extras we asked for. He carefully placed each soap dish and grab bar while allowing her to sit in the shower as he measured and made marks for their locations. The plumber, whose name I regretfully cannot recall, was also very good at showing and explaining to us the new piping materials and their purpose once they were in place. I appreciate his time spent and his clean up efforts as well!
Company Highlights
About Mad City Windows of Green Bay
Our Family Serving Your Family Since ‘98
At Mad City, we take a lot of pride in our relationships with our neighbors and the communities that we serve. We’re a local remodeling company, so we know exactly what it takes to make your home look and function at its best in the extreme Midwestern climate, and we bring your vision to life with our industry-leading products, exceptional services, and personalized care. We hold ourselves to the highest performance standards, making us the first choice for: Replacement Windows Bathroom Remodeling Kitchen Refacing
- 28 years in business
- Bonded
- Insured
- Offers Financing Options
Frequently Asked Questions
Current Promotions
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We stand behind our work, so we offer a warranty on all our products and services.
At Mad City Windows, we understand the importance of protecting your home improvement investment—and enhancing your peace of mind—by offering quality products and service you can trust. We also offer warranty protection for all our products and services, including:
- Limited Lifetime Repair Warranty
- Manufacturer Warranty
About Our Limited Lifetime Repair Warranty
We are confident in our ability to handle your home remodeling project with the utmost care, so we warrant that any repairs we offer will remain free from defects in workmanship (under normal conditions) for as long as you own your home. In addition, when you sell your home, the warranty can be transferred to the buyer.
About Our Manufacturer Warranties
We only work with the most trusted brands in the home remodeling industry, all of which offer their own warranties for extra protection against manufacturer defects. We would be happy to provide more detailed brand and product-specific warranty information during your initial consultation.
Mad City Windows is committed to your complete satisfaction. If you have any questions or concerns, contact us today to speak with a helpful member of our team. We are more than happy to assist you.
Terms and Conditions
Mad City Windows & Baths, LLC. is neither a broker nor a lender. Financing is provided by third-party lenders unaffiliated with Mad City Roofing, Inc., under terms and conditions arranged directly between the customer and such lender, all subject to credit requirements and satisfactory completion of finance documents. Any finance terms advertised are estimates only.
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Save $1,500 on the installation of new replacement windows.Schedule your free quote through the provided link.View promotion details
Terms and Conditions
Terms and conditions apply. See website for details. -
Get a houseful of windows for $4,995, plus additional bonuses.Schedule your free quote through the provided link.View promotion details
Terms and Conditions
Zero down, zero interest, zero payments for 18 months. Bonus $100 Walmart Gift Card with in-home estimate. Buy 10 or more premium windows, get patio door installed free. Terms and conditions apply. See website for details.
Homeowner Reviews
AI Review Snapshot
Generated by Modernize AI
Mad City Windows of Green Bay delivers impressive install results and courteous crews, but customers report aggressive sales tactics and variable post-sale service.
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Overall, homeowners praise the installation teams for professionalism, efficiency, and quality results, with many projects completed quickly and with neat cleanup. The product quality and the company's lifetime warranty are repeatedly cited as strengths, along with friendly, knowledgeable staff who explain options clearly. However, there is a persistent chorus of negative experiences centered on aggressive sales tactics, high-pressure quotes, and misrepresentations about discounts or affiliations. Post-installation service and follow-up are inconsistent, with slow responses and disputed warranty issues. Balancing these factors, Mad City Windows can deliver solid, well-installed upgrades when the process is trusted and the pricing is transparent.
75 reviews
Did a walk in shower. Was very impressed with their explanation of how things would go. Very clean work. Plumber was very quick. One day install was perfect. I like how you can arrange shelves and rails to what you want.
We had all of our upstairs windows replaced and had a great overall experience with the window install from start to finish.
Staff were knowledgeable, adaptable, and thorough.
The install was quick and everything was cleaned up well.
Super happy with the windows (especially the large bay window) and the overall experience!
Staff were knowledgeable, adaptable, and thorough.
The install was quick and everything was cleaned up well.
Super happy with the windows (especially the large bay window) and the overall experience!
Very pleased with my new walk-in shower and it was all completed in one day to boot! The installation crew was friendly and more importantly, skilled. They did a great job right down to the cleanup. Mad City really delivered, and the two generation warranty is a sweet deal. I cannot wait to walk in and pamper myself.
Josef & Cody were professional & very nice. Did a nice job putting new shower in. Did the job in one day. However the subflooring wasn't done right around where the toilet was suppose to be, so Tom the plumber had to come & fix it the right way.
We were really satisfied with Mad City Windows and Bath. The salesman explained all phases of the installation as well as all specials offered. The windows were installed on time, in 7 hours. The windows made such a difference in our home during the coldest weather. This Spring the difference is so amazing.
Not a great experience with the office or product but it was all quickly resolved. My 5 stars is coming specifically because of Quinn & Brian the installers. They were professional, explained every detail and were thorough. 20 minutes after they left the door broke, they turned around and came back to fix it. That delayed them from getting home earlier and they even face timed me to see the problems the second time the door broke. By broke, I mean it would not close because a trim piece was coming off. Quinn and Brian need a raise for dealing with this project. MadCity you should keep them happy, you have two GREAT employees who are dedicated and good at their job and are very pleasant. They were the calm in my storm. The pictures are the before, after and with no door. After 24 hours, the door is installed and working well.
Was told get $200 for materials for stainless steel screen replacement as windows came with fiberglass.Were rold save old windows ans only saved two I agreed to correct their mistakes at no charge, as experienced in window building. After few weeks called and asked when check was coming, answer NOT GETTING'IT, unless I withdraw my first review SO DO NOT TRUST MAD CITY they are SCAMMARS
Windows have ice inside frame when it's cold. Bugs coming in the windows up stairs, Rep came with the same excuse saying its condensation. Complained about the messy caulk on the outside. Wouldn't even look at it. Tried to show pictures but he wasn't interested. Opened and closed the windows and said there was nothing wrong. $12,000 wasted on crappy windows. Their warranty is a joke.
If you are lucky enough to get the salesperson Matt you will be in the best hands. He is a God fearing person. He's not going to sell you an overcharge you if he knows you can't afford it he'll say this will do the same work. He is exceptional. Actually to be quite honest, he's the best salesperson I've met in my whole life and I never give out compliments often and I never do reviews this is my second review ever. I hope you're able to get one of mad City windows and a bath. When Matt tells you that his boss is awesome and all his colleagues are wonderful too and they hang around like family, the company to go with. And look they've been around for years. I would highly highly recommend.
