January 4, 2020
So far very happy. Technician great and knowledgeable. More to come. Project not completed yet.
January 2, 2020
Excellent company! They actually came on Christmas Eve to install my system. Very friendly, thorough, and professional. I would recommend anyone needing a new a HVAC system to call this company.
November 10, 2019
This is the SECOND winter with a new unit. SECOND winter when the temp drops under 30 degrees my unit turns off. Now last Nov I started getting HIGH electric Bills. 415.00 Dec, 529.00 Jan, 590.00 for Feb, 590 Mar. The problem never was FIXED it just got above 30 degrees by then. Sure I received some of my money back. Not to mention the AGGRAVATION, my mother who lives with me is 78 yrs old, and I'm a Desert Storm Vet. This is 2 winters of incompetence, and run AROUND! Be careful choosing this COMPANY
November 1, 2019
The supervisor ( Tom) was very knowledgeable about the installation. Due to me having an older home I was worried. The technicians installed me a very efficient system. The electrician ( Mark) went far and beyond his job.Extra thanks to the techs for the install and clean up! I love my system.Right on time!!
October 23, 2019
Great service!! I had to replace my system and all duct work. I had 5 different companies come out for quotes. 4 came out and looked at my system for about 5 minutes and said they would send the quote via email. Thermo Direct sent Jenna and she thoroughly looked at my system under the house and in the attic. Jenna explained everything and was very knowledgeable. Everyone I dealt with from Jenna to the install supervisor and the install crew were great to deal with. I would recommend Thermo Direct to anyone. Great company and people.
September 4, 2019
Andrew's professionalism and expertise in this field are awesome and optimal! He explains the work that needs to be done and provides clarity to any questions presented. He is the best! Thanks Thermo Direct, Inc!
August 27, 2019
Excellent customer service, professional, knowledgeable and friendly. Office staff go over and beyond to keep you informed, quick answers, follow-up calls, service with a smile. Six sigma service!!
July 22, 2019
Andrew was knowledgeable and it is evident he cares about his customers. He answered all of my questions and was patient in making sure the job was done right. He showed me exactly what he was doing during the maintenance service and was transparent in explaining my options for pricing. I would highly recommend Andrew and will request him for future service work at my home. Overall great experience!