February 3, 2020
Very nice and friendly staff. Quote was hassel free. Came out in a timely manner installed two doors. Great quality product and installer answered all my wife's questions.
February 2, 2020
January 18, 2020
prompt, all questions answered.
January 18, 2020
Highly recommend Eddy. We wanted to change our front door. He took the time on a snowy afternoon and was on time. He explained everything in alot of detail, to give us comfort that we are making the correct choice to work with Castle windows.
We really liked the options that were available to us and Eddy did a great job working with our likes and preference.
January 11, 2020
We are previous customers of Castle as we bought windows when we first moved into the house about 5 years ago and they work fabulous kept the heat in look great and five years later each and every window is still like new. we decided to purchase basement windows recently and to our surprise it was the same sales representative ROBERTO who sold us the windows the first time around.. He is very knowledge, charismatic and most of all his is not trying to screw you over. we are very happy with their work and are constantly telling our family and friends to choose CaSTLE if they need windows or doors!!
December 28, 2019
We had windows done in 1998 and called them back to replace the kitchen and sliding doors!
Great company and lifetime warranty!!
So happy to see Roberto again!
November 13, 2019
Sales person refused to give me information unless my husband was in the room with us. I repeatedly told him I am capable of making this decision, responsible for handling this project and plan to consult with my husband once we have the necessary information but he would not be able to attend the estimate meeting. He decided to CALL HIS MANAGER to figure out if he could continue the estimate discussion with only me. I kindly asked for him to leave me information about options, pricing, materials, etc. and he said he could not even do that until my husband was present. Needless to say we will not be hiring this company and we are appalled at this.
October 15, 2019
The time we agreed upon was a little later than expected but they were held up at a previous job. They came in and worked very efficiently and were very professional. The work was done neatly, clean up was very good.
We were happy that they did come on day we were expecting them even though it was later than expected.
A pleasant experience from the sales to the scheduling to the install.
October 2, 2019
Susan was very professional, very knowledgable and very patient. She was thorough and very nice!
October 1, 2019
I am very satisfied with Castle Windows. The sales pitch was minimal, not 2 hours like Anderson's sales pitch. As I was confirming all my questions and the contract, customer service was very nice and put me through to the correct departments. The installation went well. The guys did a good job and worked very hard! The quality of the windows are good, and love the life time warranty it comes with. I highly recommend Castle Windows!