Astar Heating & Air

  • 10 Years in Business

About Astar Heating & Air

Astar Heating & Air, LLC is a customer focused heating and air-conditioning company that was originally started in 1976. Located in Middletown, NY, we employ highly trained people whose goal is to make our company the best service company in Orange County New York. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ--a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. Should we make a mistake, we will do everything in our power to correct it to your satisfaction. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front. We back this philosophy with our exclusive written guarantee when choosing Astar Heating & Air, LLC to contract your job:

Services

Heating/Cooling

Hours

Mon
Open 24 hours
Tue
Open 24 hours
Wed
Open 24 hours
Thu
Open 24 hours
Fri
Open 24 hours
Sat
Open 24 hours
Sun
Open 24 hours

Promotions offered by Astar Heating & Air

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Homeowner Reviews for Astar Heating & Air

4.5
4.9
9 reviews
Review by Matthew H
January 15, 2020
We had a water treatment system installed (softener, carbon filter and RO drinking water). Consultants Jeff and Kevin came to give us a quote and a walk through of the products the offer. They made everything easy to understand and had a proposal for the work the same day. Within a week I was scheduled for the installation. Technicians Ron and Trevor installed the system with no issues and left the working area in better condition then they started. Workmanship is of the best quality at Astar.
Review by M R
December 15, 2019
We have been with ASTAR for well over a decade and feel super confident that they will take good and speedy care of us. Everyone we have encountered, either via phone or in person, has been friendly, supportive, caring and competent. The work is done cleanly and the technicians are well-trained, super polite and make sure everything is explained clearly. If there are questions or issues, they are answered and taken care of to our satisfaction. They are a really good group of people, which really means a lot.
Review by Catherine
December 12, 2019
Steve Coletta was my salesman and he stood behind his words. I had a 2 zone central air Lennox system installed. There crew was professional and knowledgeable. There were some problems that were resolved by Steve and Astar. If you are planning a big job, I recommend you ask for Steve.
Review by Tony G
November 22, 2019
I decided to call Astar after noticing a leaky pipe in our basement. I also wanted to inquire about replacing our direct water heater. The answering service was pleasant and it was easy to set up an appointment. During the first visit, Noah was great in diagnosing the issue and educating me on how my system worked (new homeowner). He was thorough, professional, and knowledgeable. I signed up for the Service Agreement as it made sense. I had a similar experience during the second visit with Greg and Kyle. In addition to fixing the pipe and replacing the heater, they even repiped another part of the system to make future maintenance easier. Again, courteous, professional, and clearly experienced. High-quality work at a reasonable price -- no surprises. I'm happy staying with Astar for future service and would recommend them to others.
Review by Rene R
October 24, 2019
They recently completed the install of water softer, whole home filter and new well tank with constant pressure system. They went above and beyond my expectations, it was like the installer was installing the equipment in his home with safeties, bypass valves for maintenance, etc. Highly recommended!!
Review by Frank T
October 23, 2019
I called this company to check on my boiler when my CO alarm went off. O + R close the gas to it and I wanted to see what happened. When Astar arrived to look at boiler, I explain what happened and he said there was nothing he could do since the gas was cut off. He said that I needed a new boiler because CO was leaking from the top. That was from the information that O + R wrote down. He didn’t do any test or look into the boiler. The only thing he did was show me a new boiler for 14,000 dollars. No thanks! I don’t trust this company.
Review by David S
October 1, 2019
Water heater started leaking. Astar came out the same day to diagnose and replace the unit. Extremely professional from start to finish. Noticeably neat and clean installation. Thanks!
Review by Mary
October 1, 2019
Astar replaced my 30+ year old boiler. I highly recommend them for their knowledge, customer service, and professionalism. Every person I spoke to knew exactly where we were in the process, from the initial call to follow up after installation. Scheduling was a breeze, and they let me know exactly when they were coming. The installers were highly skilled, efficient, courteous, and professional. Follow-up for a minor detail was immediate. The final price was exactly what was estimated - no surprises. While a little more expensive than other companies, they are worth every penny!
Review by Mary S
September 19, 2019
Extremely satisfied with the service I received from Astar Plumbing,Heating & Air Conditioning. I received a phone call when the technician was about 30 minutes away (well within the appointment time I had been given) and he showed up right on time. Very thorough, very professioal, very informative. What more can you ask for?
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