Our World Energy

Update:
The job has been completed. Kudos to OWE for providing great service along the way especially my project manager Kalid And scheduling coordinator Mark for taking initiative, keeping me informed at every juncture, and making sure everything went smoothly from beginning to end. Final inspection passed. The panels seem to be working so far. Look forward to seeing my next PNM bill be greatly reduced! I’ll keep my fingers crossed that everything was done correctly and continues to run smoothly will continue to post updates as needed.
Update: OWE has been very attentive and proactive in ensuring that this job is completed correctly. We are still in process, but making progress at least. It was decided that the solar electrical box was actually installed correctly in order to be compatible with my current set up, they had to improvise a bit to avoid overheating the circuitry. I am feeling more confident and optimistic about this company every day and will continue to add updates as the project progresses.
Original post: I recently made the decision to install solar panels and went with Our World Energy (OWE) because their sales rep Brad was very personable, professional and thorough in his presentation. I received my $17,000 tax rebate as promised. The electrician which OWE sent out to inspect (prior to the city inspection) was very professional, honest, knowledgeable and experienced. He is also an extremely conscientious and considerate individual who prioritizes client satisfaction with the overall service and product OWE provides for the long run; the company is extremely lucky to have him. Also, I am impressed with Brad for expediently responding (via text) to my questions and concerns.
Cons: The finance company has begun to charge me for the panels, I have been refunded all but one check so far as the company said they will refund my payments until the job is complete, so that I am not paying double. I have reached out to Brad, he has assured me that the job will be completed very soon and the panels will be fully functional as promised.
I will document this entire experience for the benefit of others. Admittedly, I impulsively jumped into this decision, and should’ve done more research on the different solar companies. However, because of the positive experience I’ve had so far with Brad and Josh, I remain optimistic. Hopefully, soon, I will be able to give OWE five stars (when the job is completed and the panels are fully functional) I will continue to update this review as the experience progresses.

Absolutely amazing company to have do such an important job. Everyone was friendly and very efficient. Even the customer service we had through out the process was 10/10. The last and final call we got from a real nice lady named June was awesome she made us feel accomplished and excited to start our new journey with going solar.
Just 1 pic that I have at the moment but there are 6 more on the backside of my home as well..

Absolutely amazing company to have do such an important job. Everyone was friendly and very efficient. Even the customer service we had through out the process was 10/10. The last and final call we got from a real nice lady named June was awesome she made us feel accomplished and excited to start our new journey with going solar.
Just 1 pic that I have at the moment but there are 6 more on the backside of my home as well..

These guys were professional! Hector and his crew had to trench and they did a fantastic job of NOT destroying our existing landscape (they left it as good as it was before, within reason). They were super thoughtful and even one of the SSVEC guys told me that Our World Energy (OWE) was one of the better Solar companies! So happy with them.

Update: OWE has been very attentive and proactive in ensuring that this job is completed correctly. We are still in process, but making progress at least. It was decided that the solar electrical box was actually installed correctly in order to be compatible with my current set up, they had to improvise a bit to avoid overheating the circuitry. I am feeling more confident and optimistic about this company every day and will continue to add updates as the project progresses.
Original post: I recently made the decision to install solar panels and went with Our World Energy (OWE) because their sales rep Brad was very personable, professional and thorough in his presentation. I received my $17,000 tax rebate as promised. The electrician which OWE sent out to inspect (prior to the city inspection) was very professional, honest, knowledgeable and experienced. He is also an extremely conscientious and considerate individual who prioritizes client satisfaction with the overall service and product OWE provides for the long run; the company is extremely lucky to have him. Also, I am impressed with Brad for expediently responding (via text) to my questions and concerns.
Cons: The finance company has begun to charge me for the panels, I have been refunded one check so far as the company said they will refund my payments until the job is complete, so that I am not paying double. I have reached out to Brad, he has assured me that the job will be completed very soon and the panels will be fully functional as promised.
I will document this entire experience for the benefit of others. Admittedly, I impulsively jumped into this decision, and should’ve done more research on the different solar companies. However, because of the positive experience I’ve had so far with Brad and Josh, I remain optimistic. Hopefully, soon, I will be able to give OWE five stars (when the job is completed and the panels are fully functional) I will continue to update this review as the experience progresses

We were hesitant about going Solar, but we were recommended by a customer to OWE. Steve and Jen were excellent and answered all of our questions honestly, I'm a numbers person and they were able to break it down and show me numbers and honor those numbers with a guarantee that offers peace of mind. We have been live for about a week with (47) solar panels and I can say they truly handled every step but always kept me in the loop. They honored everything said and promised when we signed contacts, no hounding or nagging, they followed through on everything. Each team was very respectful, from Steve and Jen to the final inspectors. Thanks OWE.

We are so happy to be part of the Solar power community. OWE has been great the way. Helaman was very good at answering our questions and providing realistic expectations. Once the process started we were kept in the loop often by our wonderful Rep Noemi. She gave us all the updates, and even let us know when there are no updates(the fun of waiting on city & power co permits & approvals). In the end the panels look great and we can track all power usage and production online.

We are so happy to be part of the Solar power community. OWE has been great the way. Helaman was very good at answering our questions and providing realistic expectations. Once the process started we were kept in the loop often by our wonderful Rep Noemi. She gave us all the updates, and even let us know when there are no updates(the fun of waiting on city & power co permits & approvals). In the end the panels look great and we can track all power usage and production online.

I was very impressed with the Professional team of the solar power system installation that I had received at my home on June 1, 2023. The team of three employees of Our World Energy, LLC were very knowledgeable and they spent some time beforehand with me going over the procedure of the solar power system installation. This helped me understand more about the equipment that was getting installed on my property. They worked very well together and were polite to my elderly Mom that lives with me and we enjoyed the their company for the day. It was very hot at about 96 degrees and they never complained once and just kept working away. In about seven hours time, the three employees installed my 6.3 Kilowatt 14 450 Watt Solar Power System on my property and I felt as though they transformed my house into a resort after they were done with the project. I was a Professional Supermarket Manager of a twenty one consecutive year career, a Professional Retail Manager of a consecutive twenty five year career, and a Professional Watercraft IJSBA/ BPRacing Racer of a twenty five consecutive year career and these three employees were very Professional, knowledgeable, and very well organized at their job at hand. Thank you very MUCH for making me confident that I will have no issues or problems going forward from my brand new solar power system at my residency.

I was very impressed with the Professional team of the solar power system installation that I had received at my home on June 1, 2023. The team of three employees of Our World Energy, LLC were very knowledgeable and they spent some time beforehand with me going over the procedure of the solar power system installation. This helped me understand more about the equipment that was getting installed on my property. They worked very well together and were polite to my elderly Mom that lives with me and we enjoyed the their company for the day. It was very hot at about 96 degrees and they never complained once and just kept working away. In about seven hours time, the three employees installed my 6.3 Kilowatt 14 450 Watt Solar Power System on my property and I felt as though they transformed my house into a resort after they were done with the project. I was a Professional Supermarket Manager of a twenty one consecutive year career, a Professional Retail Manager of a consecutive twenty five year career, and a Professional Watercraft IJSBA/ BPRacing Racer of a twenty five consecutive year career and these three employees were very Professional, knowledgeable, and very well organized at their job at hand. Thank you very MUCH for making me confident that I will have no issues or problems going forward from my brand new solar power system at my residency.