July 27, 2020
Was disappointed. I know our old roof boards needed replaced and in contract it was stated all rotted wood would be replaced. They used about one half of one 4x8 sheet. I know most of the rotted wood is still up there. Representative said they used plywood but it was actually pressed flakeboard but as stated, very little was replaced. Job was done quickly and roofers worked very hard but probably felt pressured to get job done in a day. Never heard back from the company ... Was supposed to get a lifetime warranty. I'm sorry we didn't go with previous bid that was just about the same price but included all new wood.
May 10, 2020
Project is still in the manufacturing process. Scheduled for install in mid June
October 25, 2019
They did an amazing job. Very thorough cleaned everything up as went. Had 10 windows put in and they look awesome. Thank you very much.
October 17, 2019
Friendly and knowledgeable people from beginning to end. The whole process only took a few weeks from the time they they first showed up at our house to install. The crew was extremely efficient on install day and got our whole house done in one day. The windows not only look great but we are already noticing a difference on how the temperature inside is much more constant.
October 9, 2019
Our experience with Install America was great. We had two projects completed by them and both times they were great. They come when they say they'll be there, they are courteous, work quietly and clean up after. No complaints from us.
September 28, 2019
The men who installed the windows were punctual, respectful and knowledgeable in installing the windows. The windows look great from the outside and inside. Received great feedback from family. The only thing left is to find someone to find the inside woodwork. I thought it was part of the agreement but was informed by the workers that they didn't do that. The company confirmed that and to help with the finishing of the wood they sent me a check for $100.
September 26, 2019
We had a 12-foot bow window replaced with 3 1/4 3/4 windows and were very pleased with the work and the installer. However when we later tried to lock the windows, not one of them would lock, leaving us vulnerable to un-
authorized entry. We would like the company to correct this problem and we would be 100% satisfied.with the whole project.
September 18, 2019
Great work! The whole crew was helpful and did a great job from manufacturing to installation.
July 20, 2019
Sales Rep was excellent. Only negative regarding appointment was that time wasn't allotted to review the details of the contract. When I reviewed the emailed contract, noted some conflicts with verbal details given by sales rep. No written warranty details or product details were provided. Only a 3-star customer review average on Better Business Bureau website. Not a good track record so far in 2019. ?
July 15, 2019
They done great