Power Home Remodeling

Very good! I recommend

We recently had 19 energy-saving double-pane vinyl windows installed in our split-level home located in the charming community of Severna Park, MD. The entire experience from initial consultation to final installation exceeded our expectations, and we are thoroughly satisfied with the results.

Our journey began when we first discovered Power Window at the annual Anne Arundel County Fair. A knowledgeable and friendly representative provided a comprehensive overview of their window technologies and benefits, which convinced us to schedule an initial in-home consultation. During this meeting, Andrew, the sales consultant assigned to our project, exemplified professionalism and expertise. He thoroughly explained the advanced insulation and low-emissivity glass features of the windows, answered all our questions in detail, and provided a clear timeline and cost estimate without any pressure.

The installation day was smooth and punctual. The experienced crew arrived on time, worked quickly and materials, and worked efficiently throughout the day. They carefully removed the old windows, ensuring minimal disruption to our home, and installed the new energy-efficient windows in just about 8 hours. The team took pride in their work, meticulously sealing each window and leaving the workspace spotless.

Post-installation, the manager conducted a thorough quality control walkthrough. They inspected each window, explained proper maintenance routines, and highlighted a potential future gutter replacement that could improve drainage and prevent water damage. We appreciated this detailed attention.

Since installation, we’ve noticed a significant improvement in our home’s comfort level. The new windows block drafts effectively and reduce outside noise, contributing to a quieter, more stable indoor environment. Our energy bills have also decreased, confirming the efficiency of our investment.

We highly recommend Power Window to homeowners seeking durable, high-quality windows, expert craftsmanship, and exceptional customer service. This was truly a five-star experience from start to finish, and we couldn’t be happier with our upgrade.

Exceptional Service and Quality Work!

From the moment we spoke with the first representative, the experience was smooth and professional. The entire team was friendly, knowledgeable, and truly cared about getting every detail right.

The installers arrived on time, worked efficiently, and treated our home with great respect. The quality of the installation was outstanding — the windows fit perfectly, look amazing, and the cleanup was spotless.

It’s rare to find a company that delivers both excellent customer service and top-notch craftsmanship, but this team absolutely did. We’re thrilled with our new windows and highly recommend them to anyone looking for a company that genuinely takes pride in their work!

I’ve had power home remodeling come out to replace my bow window and back patio doors. Experience was amazing from start to finish. Everyone was on time, respectful and professional. Also would like to mention the clean up was spectacular. Very please with the end result, absolutely love their product. Would highly recommend them to anyone.

The experience we received from Power Home Remodeling was truly “first class”. The customer service and the quality of work provided made this experience a lasting and positive outcome. I would recommend this company with a five star rating!

I had an excellent experience with Power Windows from start to finish! The windows are fantastic—high quality and exactly what I wanted. The entire team was professional, keeping me informed with clear next steps throughout the process. The installers were friendly, meticulous, and went above and beyond, leaving the workspace spotless. I’m already planning to call Power Windows again for a doorway project. Highly recommend their exceptional service!

From start to finish this has been the most seamless renovation I have ever done!!! The entire team has been exceptional — detail-oriented, courteous knowledgeable and prompt. I would not hesitate to use them again should the need arise!

I was super impressed with the service I received from Power Home Remodeling with my recent window and patio door install. The company reps were knowledgeable, courteous, and took the time to walk me through all of my options without being pushy.

The installation process was smooth and surprisingly fast. The crew arrived on time, worked efficiently, and had everything installed and cleaned up within a day. The quality of the work and windows are amazing.

Power Windows exceeded all of my expectations. Definitely recommend!

Power Home Remodeling has been fantastic. We had them come out to replace our gutters and were very impressed with the quality of their work. The crew that did the job kept everything clean and organized; you wouldn’t have known they had been there, which is uncommon for many companies. We were so impressed that we are now moving forward with replacing our siding. Everyone at Power Home Remodeling has been incredibly helpful throughout this process, and we couldn’t be happier. We will work with them on future home projects.

Not the worst experience of my life, but awfully close. We started with this group over 10 years ago and I was excited about the high quality and life-time warrantee. Our install was smooth and a good experience. Our 2nd project had the wrong door and because I hadn't paid close enough attention to the change in their process, we ended up with basement door that is a security risk and a constant source of anxiety. I went through several processes to see if we could remediate the situation and was told rather summarily that "buyer beware", you signed off and that's that. Needless to say after spending 10's of thousands of dollars on windows, doors and shutters, we will do no further business with PHR.

Additionally, about one or twice a years someone stops by the house to try to sell to us again, despite having told countless others we will never buy from PHR again. Over a dozen sales people have tried since our initial purchase and each we relay the same concerns. Each one says they will address it, and none of them have. Every time I see someone talking to a PHR sales person or at a vendor booth, I want to scream, walk away and save your self the stress.

Now to the saddest part. Within 1 year we had a molding and sill rot out due to poor installation. The year after that all the back door window seals began to flake paint and were replaced. Then came the multitude of broken and failing parts that are too numerous to list. Since 2022 we have had 9 windows fail, all the door sweeps and weather stripping are dry, receding and don't keep light out, let alone the weather. All of the decorative flanges are corroded and two of our locks area fully non-functional (locks to secure our home). Two of the door knobs are so worn that we almost can't get the doors to open. I have sent multiple pictures, emails and made multiple phone calls to access our "lifetime warrantee". It has been frustrating and overwhelming at times. I even stopped calling regularly as the next new staff person didn't seem to know there was even a problem.

Today, I mustered up enough to call again...and I was old that the previous ticket had been closed and completed in full, despite multiple things on the tickets having not been completed or even addressed. The staff person I spoke with was very nice, but likely has no idea how bad this company is at making good on a warrantee that should be as seamless as their sales pitch. I am stuck with the purchase I made, but I have to say to you "buyer beware!!"